Cozy Cottage with Private Dock

My house keeper notified me immediately after Tim checked out that there was damage from a pan on the countertop. I emailed Tim on 8/16/24 to ask him about it, and sent him a picture of the damage. Tim did not reply to my email. I emailed Tim a second time on 8/20/24 to inform him I had contacted a countertop repair company (Finger Lakes Countertops) to come out and give a quote to have the damage repaired. I then emailed Tim again with the quote asking if he wanted me to proceed with the repair or if he rather try and find someplace else. Tim, again, did not reply to my message. After not hearing back from Tim for over a week I told Finger Lakes Countertops to go ahead and repair the countertop that was damaged. Contrary to Tim thinking that I made $205 off of him, I made $0 and paid the invoice from Finger Lakes Countertops LLC of Geneva, NY $205.20 for repairing the countertop. Invoice # 24112 if you would like to contact the repair shop and ask them how much they charged me and how much I paid them to repair the countertop. If Tim would have simply responded to one of my numerous messages, this issue could have been resolved before involving vrbo. Vrbo reviewed the messages exchanged between us and recommended that, due to Tim’s lack of response, the money should be taken out of his damage deposit. No more than five minutes after Vrbo took the money out of the damage deposit, Tim chose to write a negative review out of spite.