We booked this home for a five-day family vacation to Denver. The house was spacious, clean, and accommodated our large family well. Unfortunately, our experience with the host overshadowed those positives.Upon arrival, we discovered that one downstairs bedroom had no working electricity, making it unusable. We immediately notified the host through VRBO and later called the phone number provided after receiving no response. We did not hear back until the fifth day of our stay, just one day before checkout. Although the host said someone would fix the issue, the electricity was still not working when we returned that evening.The most disappointing part was the host's response. Instead of apologizing for the lack of communication or the unresolved issue, he blamed me for the delay because I didn't leave a voicemail, despite reporting the problem through VRBO immediately upon arrival.Considering the premium price we paid, I requested a partial refund for the unusable bedroom and lack of responsiveness. The host sarcastically offered 50, which did not come close to addressing the inconvenience.The property also had numerous house rules, including no use of the outdoor space after 10 p.m., yet basic maintenance like providing electricity to a bedroom was apparently not a priority. The outdoor seating and hot tub area were also dusty, dirty, and unkempt, so we didn't use them.Overall, this was a disappointing stay. I would not book this property again.