Fantastic Waterfront & Gorgeous Sunsets - Bobcaygeon - Kawartha Lakes

We appreciate the feedback provided by the guest, however we want to clarify regarding the issues mentioned. Regarding some glass fragments at the front of the cottage, we did explain to the guest that our front sunporch collapsed during a severe spring storm and the contractor will be rebuilding it this month. Although an initial, fairly thorough, cleanup of the area was conducted by the contractor, a few fragments might have remained and a final "sweep" of the area will be conducted after the sunporch is re-built in September (2025). Regarding the "rocky" and "weedy" swimming area - our waterfront has excellent, swimmable water, especially in the deeper area off the swim platform. Some boat clippings might have been carried in by the current during this guest's stay, however that is not a common occurrence at our waterfront. The shallow area does have stones of different sizes which is why we always advise guests to wear water shoes if using that area. Regarding the taped, broken glass panes on an interior door, the damage occurred shortly prior to this guest's visit and due to timing the door could not be removed and repaired immediately. The issue will be resolved shortly.

We appreciate feedback from guests as it allows for additional information, so that we can take care of issues as they arise. However, we take exception to some of Andrews comments. A quick look at our reviews, both before and after Andrew's visit, will obviously show that some of his comments are either incorrect or exaggerations. Prior to Andrew's arrival I re-cleaned the cottage, even though the cleaner had already cleaned. Nevertheless, I spoke to our cleaning lady afterwards about re-checking cleaned areas in case something is missed. The minor maintenance items he brought to our attention (towel bar) were quickly taken care of. The broken key? What can I say -- we have never had a key break before. Perhaps after years of use the metal had become weak -- who could have predicted that? The "crack" in the canoe? The canoe had been used all summer and no-one mentioned an issue with it. On inspection, we determined it was a small surface crack that might have happened just before or during Andrew's visit, if the canoe was left in the water and the waves pushed it against a rock -- again, easily repaired. The broken chairs? They were placed behind the shed for disposal and clearly were not for use - there were plenty of other chairs on the dock. We are sincerely sorry that his wife suffered an accident on the dock. The action of the water must have loosened one of the deck boards that widened the usual opening between boards enough for her to step through. Its unfortunate that she didn't see the gap, which, if it was wide enough for her to step into, it would have been very visible and the board could have been pushed back in place to avoid the accident. Unfortunately accidents happen. I purposely chose not to do a review on this guest and his family.