Lakefront Summer Sunsets

We’d like to clarify that the hot tub was fully operational and safe to use during your stay. It is treated with bromine to keep the water clean and sanitized, which results in the typical smell found in all hot tubs that use bromine or chlorine. This does not make the tub unusable, and it has been enjoyed by hundreds of guests in the same condition without concern. We were only notified of your concern on day five of your seven-day stay. In addition, we were at the property the day you checked out and found no unusual odor beyond the standard bromine level required to keep the water safe for use. For these reasons, we believe a three-star rating is not a fair reflection of the quality of the property or the experience provided. We hold our property to a very high standard, and the consistent positive feedback from the vast majority of our guests reflects the care and attention we put into every stay.