Propriedades que dispõem de estacionamento em garagem são uma raridade da área.
Descubra os pontos de referência nos arredores
Nos arredores de Praias de Panama City
2 quartos2 banheirosAcomoda 8 pessoas
Comodidades populares
Na praia
Piscina aquecida
Banheira de hidromassagem no local
Estacionamento em garagem disponível
Cozinha
Lava-roupa
Explore a região
Panama City Beach, FL
Praias de Panama City
Place, Praias de Panama City
3 min de caminhada
Thomas Drive
Place, Thomas Drive
15 min de caminhada
Golf Course at Edgewater
Place, Golf Course at Edgewater
19 min de caminhada
Cidade do Panamá, Flórida (ECP-Northwest Florida Beaches Intl.)
Airport, Cidade do Panamá, Flórida (ECP-Northwest Florida Beaches Intl.)
26 min de carro
Quartos e camas
2 quartos (acomoda 8 pessoas)
Quarto 1
1 cama King
Quarto 2
2 camas Queen
Quarto 3
1 sofá-cama casal
2 banheiros
Banheiro 1
Banheira ou chuveiro · Vaso sanitário
Banheiro 2
Banheira ou chuveiro · Vaso sanitário
Espaços
Cozinha
Sacada
Sobre esta propriedade
BIG Beachfront Balcony and New Furnishings
***Must be at least 25 to book***
New Pics with updated bedding coming soon!
Ocean views abound at comfortable at Ocean Villa 1306. This well-appointed beachfront condo in the heart of it all sleeps eight thanks to a King size bed in the master bedroom, 2 queen size beds with brand-new pillow-top mattress in the 2nd bedroom and a brand-new queen sleeper sofa in the spacious living room. Save money for your adventures by preparing meals in the well-stocked kitchen. Enjoy the numerous amenities like indoor and outdoor pools, a hot tub, a steam room, an exercise room with a sauna plus more! Ocean Villa 1306 promises a festive escape for the entire family.
IMPORTANT NOTE: Ocean Villa is a non-smoking property. The Community Association prohibits smoking property-wide including in any common areas. Failure to observe property rules may result in fines or eviction without refund.
Built in 2006, Ocean Villa is a 23 story high rise building with 125 units. There are 21 floors of condominium units, 6 units per floor, with parking garage decks on the first two floors. All units are beach front 2 bedroom/2 bathroom, with large oversized balconies overlooking the beautiful Gulf of Mexico. Each individual unit has approximately 1,200 square feet of interior floor space.
Ocean Villa also has a three-story parking garage across the street from the main building. There is a pedestrian skywalk bridge connecting the 3rd floor parking garage deck to the 3rd floor of the main building.
Premium features and amenities; those extra touches you’ve come to expect from upscale resort living at its finest. In an intimate setting on the Gulf!
Indoor heated pool, outdoor hot tub, dry sauna, fitness room, lushly landscaped grounds. Common areas with immaculately appointed sunning areas and spacious parking. Convenient access to and from your unit when shopping or dining at the many conveniently located stores, bars, and restaurants. A clean, safe environment for family and friends. Ocean Villa invites to you to enjoy all that we have to offer. Our goal is make you want to plan a return visit to see us. Everything to allow you to enjoy and relax every single time you’re here!
Large outdoor swimming pool
Our outdoor swimming pool offers great opportunity in the summer season months for fun with the family and friends. Our building and grounds team keeps our common areas clean and attended to. Summer fun in our pools is just a step away from the ground floor elevator lobby. Come enjoy!
Adicione as datas e descubra os preços
Propriedades semelhantes
ENJOY THE OCEAN VIEW AT OCEAN VILLA!!! •FREE BEACH CHAIR SERVICE INCLUDED !!!
Panama City Beach
ENJOY THE OCEAN VIEW AT OCEAN VILLA!!! •FREE BEACH CHAIR SERVICE INCLUDED !!!
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas e eventos são permitidos no local
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.
Informações a área
Panama City Beach
Na praia em Panama City Beach, este condomínio fica no bairro Long Beach. Pier Park e Thomas Drive são dois espaços ideais para quem gosta de compras. A região também oferece atrações como Shipwreck Island Waterpark e Frank Brown Park. Quer ir a um evento ou assistir a uma partida durante a sua estadia? Consulte a programação de Publix Sports Park ou explore a noite em Breakfast Point Academy. Passeios de jet ski, mergulho autônomo e mergulho livre (com snorkel) são ótimas oportunidades para você se refrescar! Já se quiser explorar a natureza nos arredores, se aventure em atividades como passeios de bicicleta.
Panama City Beach, FL
Nos arredores
Praias de Panama City - 3 min de caminhada - 0.3 km
Edgewater Gulf Beach - 13 min de caminhada - 1.1 km
Thomas Drive - 15 min de caminhada - 1.3 km
Ripley's Believe It or Not - 15 min de caminhada - 1.3 km
Golf Course at Edgewater - 19 min de caminhada - 1.6 km
Opções nos arredores
Aeroporto Internacional Northwest Florida Beaches (ECP) - 30 min de carro
Restaurantes
Pineapple Willy's - 11 min de caminhada
The Bun Lab - 11 min de caminhada
Circle K - 7 min de caminhada
McDonald's - 12 min de caminhada
McDonald's - 11 min de caminhada
Perguntas frequentes
BIG Beachfront Balcony and New Furnishings tem piscina?
Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.
Quanto custa ficar em BIG Beachfront Balcony and New Furnishings?
A partir de 12 de jul. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em BIG Beachfront Balcony and New Furnishings em 31 de out. de 2026 começam a partir de R$ 423, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
BIG Beachfront Balcony and New Furnishings é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em BIG Beachfront Balcony and New Furnishings?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em BIG Beachfront Balcony and New Furnishings?
Horário de início do check-in: 16h.
Qual é o horário de check-out em BIG Beachfront Balcony and New Furnishings?
Horário de check-out: 9h.
Onde fica BIG Beachfront Balcony and New Furnishings?
Na praia em Long Beach, este condo fica a 15 minutos a pé de Praias de Panama City e Thomas Drive. Shipwreck Island Waterpark fica a 2,5 km.
Avaliações
8,4
Muito boa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fun trip
This place is exactly as advertised. It’s clean, and right on the beach. We had everything we needed. Great location! Will definitely stay here again.
STACEY S.
Hospedou-se por 7 diárias em set. de 2024
Verificada
8/10 - Boa
Amber A.
8 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Love the beach
The condo was perfect for a family of four. We were a little disappointed when we realize there was no Wi-Fi.
Amber A.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de VrboOwner em 8 de jul. de 2023
Thank you
Verificada
10/10 - Excelente
Egypt A.
31 de jul. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing
Amazing Over All
Egypt A.
Hospedou-se por 2 diárias em jun. de 2020
Resposta de VrboOwner em 1 de ago. de 2020
Thank you for your recent stay with us. We are happy to hear you had a wonderful vacation. We look forward to your next beach getaway.
Verificada
10/10 - Excelente
Robert P.
9 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very happy
100
Robert P.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de VrboOwner em 13 de abr. de 2023
Thank you
De um site parceiro
10/10 - Excelente
Becky B.
28 de jul. de 2025
Herlil PCB 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Thank you for a great week! Condo is amazing with plenty of storage space. Beds were a little firm for me but overall ok. For the sake of whoever has to sleep on the sofa bed, PLEASE replace that thing soon! It was Horrible! Any other recommendation would be for Ocean Villa to invest in a few ice machines!! And to crack down on the contractors smoking weed! Good God, that was bad!!
Becky B.
Avaliação arquivada
10/10 - Excelente
jen s.
13 de abr. de 2017
Perfect!!
We had an amazing time at our stay with Oceanvilla. The condo is perfect and is better in person than what the pictures show. I loved that it was such a short walk to the beach but still convenient to any where you would want to go to. I've heard of other resorts having to wait a long time for the elevator but we never had this problem at Oceanvilla. I am someone who likes to cook so the only thing I would suggest is more cooking utensils such as a measuring cup, spatula, bigger frying pan but even without those items I would absolutely stay here again!!
jen s.
Hospedou-se por 4 diárias em abr. de 2017
Resposta de VrboOwner em 18 de mar. de 2020
Dear Jennifer,
Thank you for taking your time to leave us a review. We are pleased to hear that you enjoyed your stay. Thank you for letting us know about the inventory of the condo. We will have Housekeeping look into it. We appreciate your business and we hope to see you again soon!
Gratefully,
The RA Management Team
Verificada
6/10 - Razoável
Rena B.
5 de ago. de 2019
Pontos positivos: Limpeza e localização
No blanket or covering for sofa sleeper. No 2nd car pass in room and I paid for two
Overall ok except as above
Rena B.
Hospedou-se por 2 diárias em ago. de 2019
Resposta de VrboOwner em 18 de mar. de 2020
Thank you for your feedback. I will be sure to let housekeeping aware that no blankets or sheet were in the unit for sofa sleeper. I will look into the issue of you not getting the extra parking pass. I will adjust accordingly. We hope that you will stay with us again.
Avaliação arquivada
6/10 - Razoável
Amy H.
3 de abr. de 2017
Nice but lacking cooking necessities and blankets
Nice Condo however it has minimal cooking pots and pans and cooking utensils. No large Bowls and only 1 blanket. The front bedroom bathtub didn't drain (reporting to management). The condo was clean and a great view. If you're coming to this condo, bring you own cooking pans, cooking utensils, and blankets. We had to buy items at Walmart to cook with in this condo. Bring yours from
Home. I flew in for the weekend so we were at the mercy of the condos items.
Amy H.
Hospedou-se por 3 diárias em mar. de 2017
Resposta de VrboOwner em 18 de mar. de 2020
Dear Amy,
Thank you for taking your time to leave us a review. Thank you for letting us know about the cooking utensils, the blanket, and about the bathtub. Since your stay the bathtub has been fixed and housekeeping has done an inventory in the kitchen. We apologize for the inconvenience. We appreciate your business and we hope to see you again soon!
Gratefully,
The RA Management Team
Verificada
10/10 - Excelente
Mark J.
31 de mar. de 2018
It's a great setup! I'll be back for sure!
Everything was perfect! I will add though that I had no idea that there was an office on the 3rd floor. So when I needed a parking pass for a second vehicle because my gf left my daughter and I in Florida and went back to Indiana, I walked 2 miles down to AR headquarters and was told there were no more passes that could be sold. I had no idea where I was gonna park my elderly mothers car when she got there. I got lucky and stumbled on to "The Lobby" on the 3rd floor which was actually a property office and was able to buy a $20 pass after a lengthy walk and a few extra Grey hairs.
Mark J.
Hospedou-se por 6 diárias em mar. de 2018
Resposta de VrboOwner em 18 de mar. de 2020
Dear Mr.Jenkins,
Thank you for your recent business and for the positive feedback you provided us. We are glad that the condo was accommodating for your needs and up to your satisfactory. I apologize for the inconvenience of you not being able to purchase another parking pass when you came to the desk. We will fix this so that there will not be a next time. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
We would appreciate you sharing your positive comments on VRBO: (VRBO unit review link). It would mean a lot to us to see your review. Best of all, we scan our reviews regularly and, if we see yours, we’ll double your entry into our drawing for a $50 VISA gift card.
Again, thank you for staying with us! Upgrade to a beach getaway with us again soon!
Gratefully,
The Royal American staff
Verificada
2/10 - Terrível
april w.
29 de abr. de 2018
Inconvenience
The parking deck is under construction so good luck with parking and unloading. In this unit the glass door to the balcony wouldn't open. Pool access n beach access is available but you gotta put codes in everywhere n walk all the way to the street and back down to get the beach. So many rules...I even saw a sign that read "no visitors" keep searching, you can find a better place. I'll never be back to ocean Villa.
april w.
Hospedou-se por 2 diárias em abr. de 2018
Resposta de VrboOwner em 18 de mar. de 2020
Dear Ms. Wright,
I was sorry to learn that your recent stay with us did not meet your expectations—but glad that you brought these issues to our attention. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
Again, I apologize for your negative experience.
Thank you for your business.
Verificada
4/10 - Insatisfatório
Deloris T.
15 de ago. de 2022
Pontos positivos: Localização
Pontos negativos: Comunicação
Unpleasant trip experience
Host do not respond to Pre & Post trip concerns. Unable to reach anyone in the trip instructions. The TV in the living room did not work and we were delayed 2hrs waiting for someone to fix the TV issue and no one responded until the next day. There were several pieces of hair in the master bedroom headboard and in both sheets.
Deloris T.
Hospedou-se por 4 diárias em ago. de 2022
Resposta de VrboOwner em 20 de ago. de 2022
Thank you
Verificada
6/10 - Razoável
Angela G.
9 de set. de 2024
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza
Disappointed with Overall Condition of Condo
Probably one of the worst cared for condos we've stayed in at Ocean Villa.
Needs painted throughout condo. It looks like its been heavily rented and partied in. It needs some furnishings replaced, bathrooms were below average. Kitchen has minimal cooking utensils and appliances are old. This condo was nosey on the balcony since it was located on the end. Not decorated very well throughout.
The stove oven does not work very well at all. Cooking pizza in it was awful! I think the heating element in the bottom is going out. The living room furniture was stained and well used. No games, cards or books like most other condos we stayed in. None of the TVs worked when we arrived and there weren't any original remotes. We were so frustrated upon our arrival having to deal with this!!!
Some positive things to note... i will say the beds were mostly comfortable and had comfy quilts and pillows, (you do need a step stool to get on the masterbed) its super high! The balcony although noisy, had nice quality outdoor furniture and the ocean view was fantastic!!!
We had to call twice for help with the condo. Once for the additional pool band, that did not get delivered. Second time for pool band again and maintenance on the disposal. The maintenance guy was great! However, he was unaware of pool bands but he did make sure we got another one since it was not relayed twice.
Overall, i would never rent this condo again. It was overpriced and not worth the 1800 we paid.
Angela G.
Hospedou-se por 8 diárias em ago. de 2024
De um site parceiro
8/10 - Boa
Benjamin D.
10 de jul. de 2024
Great location, beachfront view
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall very nice. Everything you need for a nice stay. Only negative was no communication for check in. Had to call multiple times to actually get the code for check in on check in day. Would stay again though
Benjamin D.
Hospedou-se por 6 diárias em jul. de 2024
Verificada
10/10 - Excelente
Ronald T.
29 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
I'll be back !
overall nice property, I vacationed at this property several times over the past 15 yrs , I'm still pleased , Thanks!
Ronald T.
Hospedou-se por 4 diárias em jun. de 2022
Resposta de VrboOwner em 1 de jul. de 2022
Thank You for your feedback.
Verificada
10/10 - Excelente
Crystal F.
14 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful
It was a great place to stay
Crystal F.
Hospedou-se por 4 diárias em jun. de 2022
Resposta de VrboOwner em 14 de jun. de 2022
We are happy that you had a great vacation. We look forward to your next visit with us.
Verificada
4/10 - Insatisfatório
Viajante verificado
7 de ago. de 2021
Pontos positivos: Localização
Pontos negativos: Check-in e comunicação
Ocean Villa Review
Disappointed with the checkin process; it’s all electronic and if you ask for an hour or so of early entry, you are politely denied...even though the unit is available.
Regarding check-out; We were actually shut out of the unit an hour prior to our check out time.
Unit needs a cleaning, particularly the air intake for the AC and the floor baseboard trim is sorely in need of paint.
I would not recommend this unit for anyone, given the huge number of condos available in the area.
Also would highly recommend staying away from any property managed by Royal American.
They seem willing to assist, but their actions fail to follow through with their marketing .
I would not consider renting from any property managed by them in the future.
Viajante verificado
Hospedou-se por 2 diárias em ago. de 2021
Verificada
10/10 - Excelente
ricardo F.
1 de jun. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great time
Good
ricardo F.
Hospedou-se por 4 diárias em mai. de 2021
Verificada
8/10 - Boa
Thomas W.
19 de jan. de 2021
Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in
Oceanveiw
Loved the location nice condo will stay again check in kinda sucked had to drive to the boardwalk condos to check in.
Thomas W.
Hospedou-se por 4 diárias em dez. de 2020
Resposta de VrboOwner em 26 de jan. de 2021
Thank you for your recent stay with us. We are happy to hear you had a wonderful beach getaway. We look forward to your next vacation with us.
Verificada
6/10 - Razoável
Laura H.
2 de ago. de 2020
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e comunicação
Great location lacks a lot
The location was great ! However there was sand on the floors still. .. we had ants in the bathroom .. the kitchen lacks so much you can’t cook a meal on the condo.. the cable would t work the first night ..the beds are hard and the sheets feel like sand paper .. lay the fridge barely cools .. half our drinks had to go to the freezer to cool off. We only stayed three nights. If we had booked for longer I would have requested to change rooms
Laura H.
Hospedou-se por 3 diárias em jul. de 2020
Resposta de VrboOwner em 22 de out. de 2020
Thank you for your recent stay with us. I am sorry to hear you didn't have a great stay. We appreciate you sharing your feedback with us. We will use this to improve on our product and service.
Verificada
8/10 - Boa
Aimee F.
26 de jun. de 2020
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Fantastic Beach
Beautiful water and great walkway to the beach. Fantastic water pressure in the showers. Overall great condo. Pools were nice and clean. If the condo was cleaned better, I would give the property 5 stars. Woodworking, doors, and walls need wiped down. Beautiful granite counters, but they had not been cleaned well. I had to clean surface prior to moving in.
Aimee F.
Hospedou-se por 6 diárias em jun. de 2020
Resposta de VrboOwner em 22 de out. de 2020
Thank you for your recent stay with us. We look forward to your next beach getaway with us.
Verificada
8/10 - Boa
Alaina J.
2 de jul. de 2019
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Cleanliness
On arrival, we noticed the cover over the sofa bed had brown stuff all over it. There was no blankets for the sofa bed and the floor had sand all over it.
Alaina J.
Hospedou-se por 4 diárias em jun. de 2019
Resposta de VrboOwner em 18 de mar. de 2020
We are sorry about any issues you may have experienced. We do try and fix any issues that come up, in a timely manner. I will be sure to pass this along to our housekeeping manager .
Best Regards,
Celeste O'Neil
Verificada
10/10 - Excelente
Jacqulion P.
3 de jul. de 2018
Very clean and well maintained. We were impressed!
Definitely will go back. Great stay.
Jacqulion P.
Hospedou-se por 3 diárias em jun. de 2018
Resposta de VrboOwner em 18 de mar. de 2020
Thank you for your recent business and for the positive feedback you provided us. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
We would appreciate you sharing your positive comments on. It would mean a lot to us to see your review. Best of all, we scan our reviews regularly and, if we see yours, we’ll double your entry into our drawing for a $50 VISA gift card.
Again, thank you for staying with us!
Verificada
10/10 - Excelente
Peggy E.
22 de jun. de 2018
Ocean View #1306 Our stay was more than we expected.
Afterr reading the reviews I wasn't sure it would have all the necessities we would expect to be there. Pleased with everything. Clean and loved the huge balcony. Parking was very convenient. Would definitely stay again !!
Peggy E.
Hospedou-se por 4 diárias em jun. de 2018
Resposta de VrboOwner em 18 de mar. de 2020
Thank you for your recent business and for the positive feedback you provided us. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
We would appreciate you sharing your positive comments on. It would mean a lot to us to see your review. Best of all, we scan our reviews regularly and, if we see yours, we’ll double your entry into our drawing for a $50 VISA gift card.
Again, thank you for staying with us!
Verificada
10/10 - Excelente
Trina M.
19 de abr. de 2018
This is a great condo!! Beautiful scenery, comfortable condo!
We had a great time at this condo! Very comfortable. The parking was really nice, especially getting out into traffic, we always took the side road that the parking garage was on and it got us where we wanted to be quicker. The washer and dryer was a plus. All in all great location, the scenery was perfect!! I would definitely recommend this condo.
Trina M.
Hospedou-se por 4 diárias em abr. de 2018
Resposta de VrboOwner em 18 de mar. de 2020
Ms.Morrissey,
Thank you for your recent business and for the positive feedback you provided us. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
We would appreciate you sharing your positive comments on VRBO: (VRBO unit review link). It would mean a lot to us to see your review. Best of all, we scan our reviews regularly and, if we see yours, we’ll double your entry into our drawing for a $50 VISA gift card.
Again, thank you for staying with us! Upgrade to a beach getaway with us again soon!
Verificada
6/10 - Razoável
Rhonda F.
16 de abr. de 2018
View was great
The best part was the view. The room was somewhat clean. The kitchen sink and main bathroom tub did not drain. Tub was very dirty and slick. Only one small skillet to cook with. You need to bring all kitchen items (paper towels, salt,pepper,dishwaher liquid etc) only a few towels and wash cloths , had to wash a few times. Would had been nice to had beach chairs with the condo instead had to rent at $30 a day. Couch was not comfortable and TV would lose signal. We would stay again at Ocean Villa, maybe not this unit.
Rhonda F.
Hospedou-se por 4 diárias em abr. de 2018
Resposta de VrboOwner em 18 de mar. de 2020
Dear Felts,
I was sorry to learn that your recent stay with us did not meet your expectations—but glad that you brought these issues to our attention. We have sent our maintenance staff to look at the drains throughout the room so we can get it fixed.We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
Again, I apologize for your negative experience and I would love the opportunity to make it up to you at one of our properties.
Thank you for your business and for giving us a chance to make things right.