Welcome to Ausable Retreat — where river adventures and family fun come together

Thanks Pack... glad you had a good time!

Thanks Gurt! Glad you had a great time!

Thanks Michael, We are glad you had a great Thanksgiving with your family!

Thanks so much for your review... I am glad the boys had fun!

Thank you so much for your thoughtful and balanced review. We’re really glad to hear your group had a great time overall and that the kids enjoyed the games and activities—we try to keep the home family-friendly, so it’s great to know it made a difference! We truly appreciate your honest feedback as it helps us improve. The note about the septic tank odour has been flagged with our maintenance team so we can look at better long-term solutions. We're will be restocking the kitchen with sharper knives and induction-compatible pans, and we’ll have the ice maker repaired promptly. Thanks again for staying with us, and we’d love to welcome you back anytime.

Thank you for your feedback. We’re glad you found the place nice, but we’re sorry to hear about your concerns regarding sleeping arrangements. The property does accommodate 10 guests by using the sofa, which includes a pull-out bed section designed for additional sleeping space. We understand that this may not feel the same as a traditional bed, and we have updated the listing to clarify that the 10th sleeping space is on the sofa bed. We also apologize if there was any miscommunication during your stay. We strive to respond quickly and ensure every guest is comfortable, and we’ll use your feedback to improve our service going forward

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the size of the house, the fun environment, and especially the games room in the garage. We’re sorry to learn that some aspects of your stay didn’t meet expectations. The home is indeed set up to accommodate 10 guests, and we will double-check both dishware and sleeping arrangements to ensure everything is aligned with that. Our maintenance team has already been notified about the back door and the BBQ, and both have since been addressed. Regarding the septic odor, we understand this was unpleasant, and we’ve scheduled additional servicing to prevent this from happening again. The home is located about 15–20 minutes from Grand Bend, and this is noted in the listing, though we’ll review the description to ensure travel times are clear for future guests. We also appreciate your comments on window coverings and will look at ways to make mornings more comfortable for light-sensitive guests. We’re pleased that you were still able to enjoy your stay overall, and your suggestions will help us improve the experience further. Thank you again for staying with us.