Private Del Mar Casita Guest House - Ocean Views, Blocks from Downtown & Beach

Thanks for your review, Wayne. I'm so happy to hear you enjoyed your stay.

For clarification on this situation, a previous guest did stain the carpet, but it was in a different spot than the stain Yessenia made. I provided photo proof and was 100% certain it was caused during her stay. Yessenia also stained the duvet cover and sheets, which is only fair that she cover the cost of the damage. I did not charge her for the stained towel that she threw away since she claimed it was her own. Upon Yessenia's arrival, a worker had locked the gate on accident. I immediately dropped everything to come open the gate for her, and her check-in was delayed by 15 minutes. We have since removed the lock on the gate so this will never happen again. To apologize for the minutely delayed check-in, I refunded an entire night's stay and gave her a bottle of very expensive wine, which was very generous of me. I would have appreciated her leaving the bottle instead of throwing it away if she didn't want to use it. There is a cork screw in the casita, which she would have known if she opened either of the two drawers, or messaged me to ask. We are adding blinds to the glass door for added privacy & sun protection. We now allow parking in the driveway. It's a very good idea to take photos upon arrival & guests are welcome to. We take photos after every stay as well. The rental agreement protects both the host and guest and holds each party accountable for any damage they may cause. We value every one of our guests and strive to provide the highest standards.