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Cabana

Romantic Indoor Pool Cabin | Private Hot Tub

Galeria de fotos de Romantic Indoor Pool Cabin | Private Hot Tub

Parte interna
Spa
Área da propriedade
Área de estar
Banheiro

Avaliações

9,6 de 10
Extraordinária
2 quartos2 banheirosAcomoda 4 pessoas

Comodidades populares

  • Piscina particular
  • Estacionamento no local disponível
  • Cozinha
  • Lava-roupa
  • Ar-condicionado
  • Churrasqueira

Quartos e camas

2 quartos (acomoda 4 pessoas)

Quarto 1

1 cama King

Quarto 2

1 beliche solteiro

2 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro · Banheira de hidromassagem

Banheiro 2

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Cozinha
Sacada
Área de jantar separada

Sobre esta propriedade

Romantic Indoor Pool Cabin | Private Hot Tub

Brand New Romantic Getaway Cabin. Escape to the mountains with your special partner for a romantic getaway. Relax in the main bedroom with fireplace and ensuite spa bath with vessel jacuzzi tub and shower. Enjoy the indoor private heated pool, private sauna and theater room. End the evening relaxing in front of your private outdoor fire pit.

Rustic yet modern design that's cozy but has plenty of room. *** Bonus kids bunk room included if you choose to bring the kids.

Bedroom Layout:
Upper Level - King Suite - King Bed - Sleeps 2
Lower Level - Bunk Room - Bunk Bed - Sleeps 2

*** Occupancy is Limited to 4 Guests ***
*** No Pets ***
Indoor Pool / Spa with 2 Person Sauna Room
* EV Car Charging Station
Outdoor lounge with Gas Fireplace
Outdoor dining area
King Suite with Pass Thru Fireplace
Vessel Jetted Tub with fireplace view
Double Sink, Spa Rain Shower
Modern Kitchen with Granite Countertop and Large Sink
Fireplace in Great Room
Theater Room with 9 foot screen, projector and Cable/ESPN
Foosball Table
Multicade Arcade with 100+ Classic Games
Gas Grill
Free WIFI
3 HD TV's
HD Cable TV
Washer / Dryer
Free Local and Long Distance
8 Minutes to Downtown Gatlinburg
10 Minutes to the National Park Main Entrance
15 Minutes to Dollywood
5 Minutes to Major Grocery Store and Pharmacy
2 Minutes to Arts and Crafts Community & Dining

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort cabin rentals.

Adicione as datas e descubra os preços

Propriedades semelhantes

Fachada
Luxury Cabin with Private Indoor Heated Pool/ Minutes to Downtown Gatlinburg
Gatlinburg
  • Piscina
  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
9.8 de 10, Extraordinária, (243 avaliações)
Luxury Cabin with Private Indoor Heated Pool/ Minutes to Downtown Gatlinburg

Regras da propriedade

Check-in após 15h

Idade mínima para alugar: 21 anos

Check-out até 10h

default

Crianças

Aceita hóspedes de 0 a 17 anos

default

Eventos

Não permite a realização de eventos

default

Animais de estimação

Não aceita animais de estimação

default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 4085853vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.

Informações a área

Gatlinburg

Em Gatlinburg, esta cabana está na zona rural e perto de parques temáticos. As atrações culturais na região incluem Dolly Parton's Stampede Dinner Attraction e Titanic Museum. No entanto, o destino também oferece outras opções interessantes como Dollywood e Anakeesta. Se você estiver viajando com as crianças, curta atrações como Ripley's Aquarium of the Smokies e Gatlinburg SkyPark. A prática de esqui é um dos principais atrativos da região, mas não deixe de curtir atividades como patinação no gelo e passeios de trenó.
Ver mais cabanas para aluguel por temporada - GatlinburgAbre em uma nova janela
Mapa
Gatlinburg, TN

Nos arredores

  • Mills Park - 4 min de carro - 3.8 km
  • Morning Mist Village - 4 min de carro - 3.8 km
  • Rocky Top Sports World - 5 min de carro - 4.8 km
  • Chapel In the Glen - 6 min de carro - 5.1 km
  • Chapel at Honeymoon Hills - 7 min de carro - 5.4 km

Opções nos arredores

  • Aeroporto McGhee Tyson (TYS) - 69 min de carro

Restaurantes

  • ‪Southern Comfort - Westgate Resort - ‬16 min de carro
  • ‪McDonald's - ‬8 min de carro
  • ‪Three Jimmy's Good Time Eatery - ‬8 min de carro
  • ‪Little House of Pancakes - ‬11 min de carro
  • ‪Preachers Smokehouse - ‬11 min de carro

Perguntas frequentes

Romantic Indoor Pool Cabin | Private Hot Tub tem piscina?

Sim, esta propriedade conta com uma piscina interna. O tipo de piscina disponível é piscina aquecida.

Quanto custa ficar em Romantic Indoor Pool Cabin | Private Hot Tub?

A partir de 19 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Romantic Indoor Pool Cabin | Private Hot Tub em 1 de set. de 2026 começam a partir de R$ 1.355, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Romantic Indoor Pool Cabin | Private Hot Tub é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Romantic Indoor Pool Cabin | Private Hot Tub?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Romantic Indoor Pool Cabin | Private Hot Tub?

Horário de início do check-in: 15h.

Qual é o horário de check-out em Romantic Indoor Pool Cabin | Private Hot Tub?

Horário de check-out: 10h.

Onde fica Romantic Indoor Pool Cabin | Private Hot Tub?

Em Gatlinburg, esta cabana ideal para famílias fica nas montanhas, a 5 km de Chapel at Honeymoon Hills e Rocky Top Sports World. Anakeesta e Ripley's Aquarium of the Smokies também ficam a 15 km.

Avaliações

9,6

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 15 de 18 avaliações
Nota 8 - Boa. 2 de 18 avaliações
Nota 6 - Ok. 0 de 18 avaliações
Nota 4 - Insatisfatória. 1 de 18 avaliações
Nota 2 - Terrível. 0 de 18 avaliações

10/10

Limpeza

10/10

Check-in

10/10

Comunicação

10/10

Localização

10/10

Precisão do anúncio

Avaliações

De um site parceiro

8/10 - Boa

James J.

Sweet Cabin

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great cabin. Will definitely stay again
Resposta de VrboOwner em 14 de ago. de 2025
It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor, you will save 10% on future stays. Thank you!
De um site parceiro

10/10 - Excelente

Jeffrey T.

Smokey Mountain elk springs resort getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful place. We'll stay again. Love the atmosphere. The location and the cleanliness of the rental
Resposta de VrboOwner em 1 de set. de 2025
Thank you for your review, Jeffrey! We are glad you enjoyed your stay at Alta Maya and appreciated the atmosphere, location, and cleanliness. We look forward to welcoming you back. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
De um site parceiro

10/10 - Excelente

Michael F.

A fantastic family retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a lovely time staying at Alta Maya. It was perfect location to visit both Pigeon Forge and Gatlinburg.
Resposta de VrboOwner em 9 de jun. de 2025
Thank you for your review, Michael! We are glad you enjoyed your stay at Alta Maya and found the location convenient for exploring both Pigeon Forge and Gatlinburg. We hope to welcome you back soon! Remember, as a repeat visitor you will save 10% on future stays. See you soon!
De um site parceiro

10/10 - Excelente

Eric R.

Alta Maya

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great cabin despite the sauna that kept tripping the reset button. There are some areas needing improvement. One of the plates had dried egg yolk on it and a glass had lip marks on it, prompting a full dish wash of everything. The car charge could be paid for you very minor expense that could be absorbed. Covering up the visible plumbing in the ceiling would be ideal for the overall ascetic. Dimmer switches please, it was all or nothing on some of the light fixtures. Bigger shower heads or multiple heads would be a nice addition. Blinds in the pool room for more privacy. Descriptions for the symbols on the AC/Heater remote needed. Faster fill spout for the soaking tub it takes 20m or so to fill. All in all the cabin and experience was good, these would be my suggestions. 10/10 would stay again. Customer service was outstanding.
Resposta de VrboOwner em 1 de mar. de 2026
Thank you for your detailed and thoughtful review. We truly appreciate you taking the time to share both your positive experience and your suggestions. We’re glad to hear you enjoyed the cabin overall and that our customer service stood out — that means a great deal to us. We also appreciate you bringing the sauna issue to our attention. As noted during your stay, we did send maintenance out to address the reset concern, and we will continue monitoring it to ensure it’s fully resolved. We sincerely apologize for the oversight with the dishware. Cleanliness is extremely important to us, and this does not reflect our standards. We will be addressing this with our housekeeping team. Thank you as well for the additional suggestions regarding lighting, privacy blinds, shower upgrades, plumbing aesthetics, EV charging, remote instructions, and the soaking tub fill time. Feedback like this helps us continue improving the guest experience, and we will be reviewing each item carefully. We truly appreciate your recommendation and would be happy to host you again anytime!
Verificada

10/10 - Excelente

Henry D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Vacation

It was perfect. My kid love it. So did my wife the instructions was nice and simple. The pool was fun along with the theater downstairs.Only downfall is it gets pretty warm upstairs.Not allow to adjust the thermostat by much.
Hospedou-se por 2 diárias em abr. de 2025
De um site parceiro

10/10 - Excelente

A guest from Frisco, TX

Exceptional Fall Foliage Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family of four had a fantastic weekend staying in your cabin! We even had a bear greet us upon arrival! The location worked well for all our activities and the cabin itself was a dream.
Resposta de VrboOwner em 10 de nov. de 2024
Thank you for sharing your experience! We are so glad your family had a fantastic stay and even got a special wildlife welcome! Its wonderful to hear the cabin and location suited your plans perfectly. We hope to host you again soon! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Verificada

10/10 - Excelente

Lisa C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Super Nice

Everything was great, beautiful house...except no internet during our stay
Hospedou-se por 2 diárias em out. de 2024
De um site parceiro

10/10 - Excelente

A guest from Shelbyville, IL

Great place to stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this modern cabin, it was cozy but more updated than some of the older log cabins. We had a bear roaming around one afternoon and that added some extra points to our experience.
Resposta de VrboOwner em 24 de set. de 2024
Thank you so much for your wonderful review! We’re glad you enjoyed the cozy, modern feel of the cabin. It sounds like you got a bit of extra excitement with the bear sighting—definitely a memorable experience! We’re thrilled to hear that it added to your stay, and we’d love to welcome you back anytime for another adventure.
De um site parceiro

10/10 - Excelente

Michele H.

Perfect newer cabin in a great location

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our stay here. I thought the sauna and pool were nice touches, but they helped our recovery perfectly from some strenuous hikes we did. I spent a lot of time soaking in the tub that overlooks the forest, as well. We saw some adolescent bear and some deer. Quite frankly, I didn't want to leave. It was out of the craziness of downtown, but close enough. I'll be back ❤️.
Resposta de VrboOwner em 5 de jul. de 2025
Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the sauna, pool, and soaking tub—sounds like the perfect way to relax after those hikes. Wildlife sightings like bears and deer make the experience even more magical. We're glad you found the location to be the ideal balance of peaceful and convenient. We'd love to welcome you back anytime!
De um site parceiro

10/10 - Excelente

A guest from WAPAKONETA, OH

Absolutely Beautiful!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin with so many luxury items to enjoy! Friendly helpful staff and a great place to stay! Loved it! Looking forward to going again! Furniture could have been a little more comfy for relaxing days at the cabin.
Resposta de VrboOwner em 19 de set. de 2024
Thank you for your feedback! We are very glad you enjoyed the luxury cabin and our staff. We will take your suggestion about the furniture into consideration. Looking forward to your next visit! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
De um site parceiro

10/10 - Excelente

Jonathan T.

Alta maya

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place was great the only complaint is the master bedroom when laying in the bed you have the bed bar in the middle of your view of the Tv. Got to experience 3 different bears at our cabin . I will definitely stay with elk springs again in the future.
Resposta de VrboOwner em 19 de nov. de 2024
Thank you for sharing your experience! We're so glad you enjoyed your stay and even got to see some bears—that's such a memorable experience! We appreciate your feedback about the master bedroom setup and will share it with our team for review. It’s wonderful to hear that you plan to stay with Elk Springs again—we can’t wait to welcome you back.
De um site parceiro

10/10 - Excelente

Jeff H.

Perfect cabin getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was exactly what I was looking for. The cabin was excellent, everything was what I was hoping for. The location is good, not too far to town but far enough away that you get that "cabin in the mountains" effect. The pool was great and so was the theater room. We also loved being able to sit outside by the fire table in n the back at night. I would definitely go back, we didn't want to leave!
Resposta de VrboOwner em 7 de jan. de 2025
Thank you for your wonderful review! We are thrilled to hear the cabin met your expectations and provided the perfect getaway. It is great to know you enjoyed the pool, theater room, and the cozy fire table. We would love to welcome you back anytime—thank you for staying with us! Remember, as a repeat visitor you will save 10% on future stays. We hope to see you soon!
De um site parceiro

10/10 - Excelente

Brian B.

Amazing Modern Cabin & Easy Access

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was perfect! Couldn't have asked for a better cabin and location to both Gatlinburg & Pigeon Forge. Only issues was only 1 roll of toilet paper per bathroom, so make sure to stop and get more. Also only one roll of paper towels. There was no hand soap in any of the bathrooms or kitchen. Just a cleansing bar and dish soap that was the size of hand sanitizers. All the dishes had to be rinsed off because of the dust on them. Also one of the split units didnt work because batteries in the remote were dead. Bathroom downstairs was super dirty, from baseboard, back of door, alot of dust!
Resposta de VrboOwner em 18 de out. de 2025
Thank you for your detailed feedback! We are absolutely delighted to hear you enjoyed the cabin and its convenient location near Gatlinburg and Pigeon Forge. We apologize for the issues you experienced with the supplies, cleanliness, and the AC remote—this definitely isnt the standard we aim to provide. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. Your comments have been shared with our housekeeping and maintenance teams to address these concerns promptly. We appreciate you bringing this to our attention and truly hope to have the chance to offer you a flawless stay in the future.
De um site parceiro

10/10 - Excelente

Gwendolyn S.

Fabulous

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was one of the most luxurious/ beautiful cabins we've stayed in. The experience overall was fabulous and the vibe the cabin gave off is somewhere you want to try to spend every moment enjoying the beauty of it. Although the mattress wasn't firm enough, it didn't change the excitement and enjoyment of the amazing amenities that come with the cabin.The cabin was very clean and everything was in the right place.
Resposta de VrboOwner em 2 de nov. de 2024
Thank you for sharing your experience, Gwendolyn! We are truly thrilled you found the cabin luxurious and beautiful, making it a memorable stay. We will take note of the mattress feedback, and we are super glad the amenities and overall vibe added to your enjoyment. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
De um site parceiro

10/10 - Excelente

Rebecca N.

Alta Maya Cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Elk Springs Resort staff was very professional with outstanding customer service. The Alta Maya cabin description was very accurate and the property was very nice, with easy access in a secure setting.The only items that in my opinion that need attention is the hot water setting, the water did not get very hot at all and trying to watch television from the king room bed is almost impossible due to the bed frame blocking half of the tv screen. Other than those two minor items, our stay was wonderful.
Resposta de VrboOwner em 30 de jul. de 2024
Thank you for your detailed feedback! We're thrilled to hear that you found our staff professional and our customer service outstanding. It's great to know you enjoyed the accurate description and secure setting of the Alta Maya cabin. We appreciate your suggestions regarding the hot water and TV setup in the king room. We'll address these issues to enhance our guests' experience. We're glad you had a wonderful stay overall and hope to welcome you back soon!
De um site parceiro

8/10 - Boa

Erica B.

Quick Weekend Getaway

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was really nice, not really much of a view of mountains, but it was nice to sit outside on the patio and have coffee in the mornings. Quiet area overall. One reason I gave it a 4 is that the master bed was extremely uncomfortable, no support what so ever and the bed linens felt like paper, pillows were flat and not comfortable, bedspread did not smell clean. Also, if you are traveling with young children or older adults keep in mind that the only other bedroom is down three flights of stairs and its also down by the pool entrance. Our grand daughter did not want to stay down there, LOL. We had some user issues with the pool alarm going in and out of the pool, it can be tricky to time it just right so the alarm does not go off. There are huge windows without blinds so if you like to sleep in just be aware of that. Kitchen had the basics, make sure to bring k-cups, paper towels, dish soap, shampoo and body wash as well as there was no bathroom essentials other then a few bars of soap. Wasp nest in living room ceiling. AC in master above sinks was leaking brown water all over the counters so we had to turn it off the AC is other areas worked well. Grill is in the front of the house by the entry and visible by all the neighbors so it's a bit awkward grilling your food while others are outside and around. Some of the windows were not cleaned very well. Would definitely visit Elk Springs again but now that we know the lay of the land would probably choose a different home just for better views etc.
Resposta de VrboOwner em 11 de mar. de 2026
Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the peaceful setting of the cabin and spending time on the patio with your morning coffee. It’s always nice to know guests are able to relax and enjoy the surroundings. We’re very sorry to hear that the master bed and linens were not as comfortable as expected. Guest comfort is extremely important to us, and we will be sure to pass your comments along to our team so the bedding and mattress can be evaluated. We also apologize for the concerns you mentioned regarding the AC leak, windows, and the wasp nest. Had we been notified during your stay, we would have been happy to send our maintenance team out promptly to address these issues. We truly appreciate your feedback, as it helps us continue improving the guest experience. We’re glad to hear you would consider visiting again, and we would love the opportunity to help you select a cabin with the views and layout that best fit your preferences for your next stay.
De um site parceiro

10/10 - Excelente

Allen S.

Incredible getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Alta Maya is amazing! My wife and I came into town for a little get away, and get away we did! We are from Kansas City and could not wait to get to Gatlinburg to explore the sites, shops, trails. The cabin left us not wanting to leave! First of all, it’s beautiful! We used every aspect of the cabin and never felt like we had nothing to do! We did get out and explore, but were excited to return to our piece of paradise. I can’t say enough about our experience with this whole trip. On departure day, we contemplated staying longer. Unfortunately work schedules said otherwise. We will be back and are currently planning that trip!
Resposta de VrboOwner em 8 de fev. de 2025
Thank you so much for your kind words! We’re thrilled to hear that Alta Maya provided the perfect getaway for you and your wife. It sounds like you made the most of both the cabin and all the wonderful sights Gatlinburg has to offer! We know how hard it can be to leave a place that feels like paradise, but we’re so glad to hear you’re already planning your next trip. We can’t wait to welcome you back for another unforgettable stay! Remember, as a returning customer, you will receive 10% off future stays!
De um site parceiro

4/10 - Insatisfatório

Julie S.

Will Not Be Back

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We stayed in the Alta Maya cabin. We had several issues including black ants all over the kitchen, black mold all over the “rustic” kitchen island, the ac unit kept pouring water inside, pool had no chlorine, main shower has a full open window facing another cabin and the downstairs bathroom had urine soaked into the concrete all around the toilet. We have always stayed with Elk Springs Resorts and we will not be back. For the price we paid for this cabin, this was all unacceptable.We did email the issues (minus the mold which we realized after it was sent) and they responded quickly that they would relay the info to the appropriate personnel. They also sent someone to fix the AC unit which they did not fix because it started pouring water again after we ran it. When we saw the mold, we immediately emailed and never received a response.
Resposta de VrboOwner em 4 de abr. de 2025
Thank you for your honest feedback. We sincerely apologize for the issues you encountered during your stay at Alta Maya. This is not the experience we strive to provide, and we understand your frustration, especially given your loyalty to Elk Springs Resorts. We appreciate you bringing these concerns to our attention and regret that they were not fully resolved during your stay. Your feedback will be shared with our team to ensure these issues are addressed and prevented in the future. We truly value your past stays with us and are very sorry to hear that this one did not meet expectations. Hopefully in the future you will allow us the opportunity to serve you again.

Sobre o anfitrião

Anfitrião: Elk Springs Resort Cabin Rentals

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