Luxurious 3Bd Home

Thank you for your feedback. We're sorry to hear that your stay felt less welcoming than we intended and that some aspects of the experience did not meet your expectations. We would like to clarify a few points for future guests. The home was stocked with more than 10 bath towels and 10 hand towels for guest use. Additional linens were also available in the home. We apologize if their location was not immediately apparent. Regarding parking and the washer/dryer, both are addressed in the listing description. Garage access is available upon request, as many of our guests visiting the DC area do not travel with a vehicle. Similarly, washer and dryer access is reserved for longer-term stays not a weekend stay and is noted in the listing details. As this is a vacation rental within a primary residence, guests may notice some personal belongings and storage items in certain areas of the home. While we strive to create a comfortable and welcoming environment, we understand that this style of accommodation may feel different from a dedicated vacation property or hotel. We appreciate your comments and will review how we can better communicate these details to future guests.