Garage Biketoberfest Parking + Private Pool, 4bd/2bth

Hi Jeffrey, We are disappointed to see your review, as it appears to be retaliatory in nature. From the time of your arrival, your primary focus was on securing a refund, and the concerns you raised do not align with the condition or management of our property. Our home is professionally maintained by a dedicated lawn service and a reputable cleaning and management team. It is highly unlikely that issues such as feces or cigarette butts would have been overlooked. We take great pride in our property and consistently receive 5-star reviews, as reflected in our status as a Superhost on other platforms. Despite your dissatisfaction, we offered a full refund and assistance in finding alternative accommodations, which you declined. We strive to provide a positive experience for every guest, and unfortunately, this situation was not met with the same goodwill. We wish you all the best moving forward. Warm regards, The S Family