Condomínio

Epic Universe Premium Lake View Condo, Vista Cay - 1002

Galeria de fotos de Epic Universe Premium Lake View Condo, Vista Cay - 1002

Uma sala de estar ampla com uma mesa de jantar, cadeiras, um sofá e uma televisão.
Uma sala de estar espaçosa com piso de madeira, um sofá de couro marrom e uma área de jantar com cadeiras de madeira e uma mesa de vidro.
Uma sala de estar com um sofá de couro, uma mesa de centro de vidro e uma televisão de tela plana em um suporte preto.
Uma varanda com móveis de vime, um ventilador de teto e vista para um lago com palmeiras.
Piscina

Avaliações

9,6 de 10
Extraordinária

Destaques

  • Conforto com espaço
    Hóspedes adoram o ambiente amplo que oferece a todos mais espaço para relaxar.
  • Aproveite a piscina aquecida
    Esse tipo de comodidade para dar um mergulho relaxante é uma raridade na área.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
  • Descubra os pontos de referência nos arredores
    Nos arredores de Universal Epic Universe
3 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Banheira de hidromassagem no local
  • Piscina
  • Acesso ao parque aquático
  • Academia no local
  • Ar-condicionado
  • Ponto para recarga de veículos elétricos

Explore a região

Confira no mapa
Orlando, FL
  • Place, Universal Epic Universe
    ‪15 min de caminhada‬
  • Place, Shingle Creek Golf Course
    ‪4 min de carro‬
  • Place, Centro de Convenções de Orange County
    ‪4 min de carro‬
  • Airport, Orlando, Flórida (MCO-Aeroporto Internacional de Orlando)
    ‪16 min de carro‬

Quartos e camas

3 quartos (acomoda 6 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama King

Quarto 3

2 camas de casal

2 banheiros

Banheiro 1

Banheiro 2

Espaços

Cozinha
Área de recreação externa

Sobre esta propriedade

Epic Universe Premium Lake View Condo, Vista Cay - 1002

Vista Cay Resort Direct, Orlando Florida

3 Bedroom, 2 Bathroom Premium Lakeview Condo, just steps away from the Resort Pool and Clubhouse.

THIS UNIT DOES NOT ALLOW PETS. Please check out our other fabulous properties for pet friendly units at Vista Cay

BED TYPES INCLUDE: KING : KING : 2 DOUBLES

LOCATION:
BEAUTIFUL AND CONVENIENT LOCATION, NEXT TO EPIC UNIVERSE, NEAR ALL MAJOR THEME PARKS, AND NEXT TO THE ORANGE COUNTY CONVENTION CENTER!

Vista Cay is located on Universal Boulevard, in the heart of Orlando's Attraction and Convention Business District. Our location and accommodations have the best of what Orlando has to offer at a great price. Conveniently close to all of Orlando’s greatest attractions, shops and restaurants, but removed just enough to provide you with a peaceful getaway.
- 9 minutes to Universal Studios and Islands of Adventure (directly down Universal Blvd, no turns!)
- 3 minutes to Epic Universe
- 5 minutes to Sea World. (You can see the fireworks from this Resort!)
- 2 minute drive or approximately 20 minute walk to the North/South Concourse of the Orange County Convention Center (convenient location for convention center guests!)
- 15 minutes drive to Orlando International Airport (MCO)

UNIT DESCRIPTION:
This large, luxurious, lakeview condominium is a step above the rest. Over 2,200 Sq Ft, Tastefully decorated, and fully loaded with everything you need to call this your home away from home. Large comfy leather couches and comfortable patio furniture, great for watching the local theme park fire works in the distance, observing Florida's Beautiful Sunsets or relaxing while enjoying your morning coffee.

AMENITIES: [all included with your booking, no additional fees at check in]
*On-Site 24 Hour Check-In Desk and Guest Services located at the club house, exclusively provided by us at Vista Cay Resort Direct by Millenium Management.
*Bag Drop Service, located at the Club House. Showers and changing rooms are available. Arriving early or departing late? Feel free to use this service for your convenience. This amenity is also exclusively provided by us here at Vista Cay Resort Direct by Millenium Management.
*Parking up to 6 cars during your stay. Electric Vehicle EV Charging Stations Available on property for a low fee via ChargePoint and another Service.
*Unlimited Access to all of the Resort’s Amenities including: Large Resort Pools (2 Pools, Heated during the winter months), Hot Tubs (2), Full Pool Bar, Fitness Center, 1.5 mile Jogging Trail Around the Lake, Conference Room Available on First Come First Serve Basis, Arcade Room, Playground, Kiddie Pool, Showers and Changing Rooms, Basketball Court, and Picnic Areas with BBQ Grills.
*Gated Community with On Site Security Patrol
*High Speed Internet Wifi (at 200 MBPS!) and Cable TV in Every Room! (All rooms have flat screen TVs! At least 32 inches in the bedrooms, and 42 inches or larger in the Living Room.)
*Starter Kit of Shampoos, Dish and Clothes Detergent, Paper Towels, and Trash Bags etc. After these supplies are used, everything else needed during your stay is self serve. If you need an item or two more, we will be happy to provide them for you at the service desk, located at the club house (There is a Gift Shop at the club house, Walgreens on Property, or Publix Shopping Center next door for all your additional toiletry and home supply needs)
*Sheets, Bedding, Bath and Pool Towels are in every unit.
*Large Washer and Dryer in every unit.
*Optional Daily Clean Service for an additional fee. (please inquire at the front desk during check in for daily or periodic clean services)

DRIVE TIMES to your favorite attractions and POIs:
- 15 minute drive from the Airport (all highway)
- 15 minutes to Disney (all highway)
- 3 minutes to Epic Universe
- 9 minutes to Universal and Islands of Adventure (straight down Universal Blvd.)
- 5 minutes to Sea World. (You can see the fireworks from this Resort!)
- 2 minutes to the North/South Concourse of the Orange County Convention Center
- 50 Minutes to the nearest Beach, Cocoa Beach. (all highway)
- 10 Minutes to Both Prime Outlet Malls in Either Direction.

PET POLICY
No pets are allowed to stay in this home. If an unauthorized pet is discovered, a $250 charge will be added to the guest's credit card on file and/or potential immediate cancelation of the reservation and no refund for non-pet-friendly units.

HIGH CHAIR AND PACK AND PLAY RENTAL:
High Chairs and Pack and Plays are available upon request.
The rental price for each is $10 a day + tax.
This charge goes towards the purchase, delivery, upkeep, and sanitization of the items :)

With our attention to detail and genuine care for high standards of cleanliness and customer service, you are sure to have a happy and comfortable stay with us during your visit to the Sunshine State!
AMENITIES: [all included with your booking, no additional fees at check in]
*On-Site 24 Hour Check-In Desk and Guest Services located at the club house, exclusively provided by us at Vista Cay Resort Direct by Millenium Management.
*Bag Drop Service, located at the Club House. Showers and changing rooms are available. Arriving early or departing late? Feel free to use this service for your convenience. This amenity is also exclusively provided by us here at Vista Cay Resort Direct by Millenium Management.
*Parking up to 6 cars during your stay. Electric Vehicle EV Charging Stations Available on property for a low fee via ChargePoint and another Service.
*Unlimited Access to all of the Resort’s Amenities including: Large Resort Pools (2 Pools, Heated during the winter months), Hot Tubs (2), Full Pool Bar, Fitness Center, 1.5 mile Jogging Trail Around the Lake, Conference Room Available on First Come First Serve Basis, Arcade Room, Playground, Kiddie Pool, Showers and Changing Rooms, Basketball Court, and Picnic Areas with BBQ Grills.
*Gated Community with On Site Security Patrol
*High Speed Internet Wifi (at 200 MBPS!) and Cable TV in Every Room! (All rooms have flat screen TVs! At least 32 inches in the bedrooms, and 42 inches or larger in the Living Room.)
*Starter Kit of Shampoos, Dish and Clothes Detergent, Paper Towels, and Trash Bags etc. After these supplies are used, everything else needed during your stay is self serve. If you need an item or two more, we will be happy to provide them for you at the service desk, located at the club house (There is a Gift Shop at the club house, Walgreens on Property, or Publix Shopping Center next door for all your additional toiletry and home supply needs)
*Sheets, Bedding, Bath and Pool Towels are in every unit.
*Large Washer and Dryer in every unit.
*Optional Daily Clean Service for an additional fee. (please inquire at the front desk during check in for daily or periodic clean services)

PET POLICY
Vista Cay Community HOA allows dogs under 35 lbs only. (No other types of pets are allowed to stay at Vista Cay)
Pet fee is $25 a day + tax / per dog, up to two dogs maximum permitted per unit. (Some booking sites require a set fee of $75 per pet regardless of length of stay.)
The maximum charge per pet, per stay, is $150 + tax each. $300 + Tax Maximum for 2 pets per unit.
This fee goes to the cleaning company to perform the deep cleaning required for the health and safety of future guests.
Any potential, incidental damage caused by said pet(s) will be the responsibility of the guest of registration and will be charged to the credit card on file.
There is no fee for Service animals.
Pet fee is still required for all ESA dogs.
If an unauthorized pet is discovered, a $250 charge will be added to the guests credit card on file for pet friendly units or potential immediate cancelation of reservation and no refund for non pet friendly units.

HIGH CHAIR AND PACK AND PLAY RENTAL:
High Chairs and Pack and Plays are available upon request.
The rental price for each is $10 a day + tax.
This charge goes towards the purchase, delivery, upkeep, and sanitization of the items :)

With our attention to detail and genuine care for high standards of cleanliness and customer service, you are sure to have a happy and comfortable stay with us during your visit to the Sunshine State!

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 4104750
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.

Informações a área

Orlando

Com ótima localização em Orlando, este condomínio fica perto de parques temáticos. Orlando International Premium Outlets e Orlando Vineland Premium Outlets são dois espaços ideais para quem gosta de compras. A região também oferece atrações como Centro de Convenções de Orange County e Universal Epic Universe. Aquatica é uma atração imperdível para quem viaja com as crianças. Confira também a programação de eventos e jogos em Camping World Stadium antes da viagem. Curta as atividades aquáticas que a área oferece, como natação.
Mapa
Orlando, FL

Nos arredores

  • Universal Epic Universe - 15 min de caminhada - 1.3 km
  • Orange County Convention Center North - 16 min de caminhada - 1.4 km
  • Shingle Creek Conference Centre - 18 min de caminhada - 1.5 km
  • Shingle Creek Golf Course - 4 min de carro - 1.7 km
  • Centro de Convenções de Orange County - 4 min de carro - 4.3 km

Opções nos arredores

  • Estação Sand Lake Road - 14 min de carro
  • Estação Orlando - 17 min de carro
  • Aeroporto Internacional de Orlando (MCO) - 16 min de carro

Restaurantes

  • ‪McDonald's - ‬3 min de carro
  • ‪Pizza Moon - ‬4 min de carro
  • ‪Chick-fil-A - ‬5 min de caminhada
  • ‪The Burning Blade Tavern - ‬5 min de carro
  • ‪Toadstool Café - ‬4 min de carro

Perguntas frequentes

Epic Universe Premium Lake View Condo, Vista Cay - 1002 tem piscina?

Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.

Epic Universe Premium Lake View Condo, Vista Cay - 1002 é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Epic Universe Premium Lake View Condo, Vista Cay - 1002?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Epic Universe Premium Lake View Condo, Vista Cay - 1002?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Epic Universe Premium Lake View Condo, Vista Cay - 1002?

Horário de check-out: 10h.

Onde fica Epic Universe Premium Lake View Condo, Vista Cay - 1002?

Em Orlando, este condo ideal para famílias fica a 2 km de Shingle Creek Golf Course e Orange County Convention Center North. Centro de Convenções de Orange County e Universal Epic Universe também ficam a 3 km.

Avaliações

9,6

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 41 de 51 avaliações
Nota 8 - Boa. 7 de 51 avaliações
Nota 6 - Ok. 2 de 51 avaliações
Nota 4 - Insatisfatória. 1 de 51 avaliações
Nota 2 - Terrível. 0 de 51 avaliações

9,4/10

Limpeza

9,8/10

Check-in

9,6/10

Comunicação

10/10

Localização

9,4/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This was a great location for our trip to Universal! Epic Universe was a 5-6 minute drive and the other parks were under 15 minutes. We loved the space, the pool and the beds. We would stay again!
Hospedou-se por 5 diárias em mai. de 2026
Resposta de VrboOwner em 16 de jun. de 2026
Thank you for your wonderful feedback! We’re glad you enjoyed the convenient location, spacious accommodations, pool, and comfortable beds. We appreciate your stay and would love to welcome you back again!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amenities were great! The pool, the walking trail all great!
Hospedou-se por 3 diárias em fev. de 2026
Resposta de VrboOwner em 9 de mar. de 2026
Thank you! We’re glad you enjoyed the amenities, especially the pool and walking trail. We’d be happy to host you again.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
everything was perfect.
Hospedou-se por 4 diárias em fev. de 2026
Resposta de VrboOwner em 24 de fev. de 2026
Thank you for your kind feedback. We’re very glad to hear everything was perfect and truly appreciate you staying with us. We’d be happy to welcome you back anytime.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Place was great. It was in an excellent location to parks and entertainment. Plenty of room for everybody… Very convenient to grocery store and dinner options.
Hospedou-se por 5 diárias em out. de 2025
Resposta de VrboOwner em 31 de out. de 2025
Great place in an excellent location! Spacious, convenient to parks, groceries, and dining—perfect for everyone.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lean and perfectly located
Hospedou-se por 4 diárias em jul. de 2025
Resposta de VrboOwner em 29 de jul. de 2025
Thank you! We’re glad you found the place clean and perfectly located. We’d love to host you again!
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect Location

Great location. Close to all the parks in Orlando.
Hospedou-se por 6 diárias em dez. de 2024
Resposta de VrboOwner em 16 de dez. de 2024
Thank you for your review! We're glad you enjoyed our great location near the Orlando parks. We hope to welcome you back soon!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect vacation

Had a great experience and a wonderful time with our family!
Hospedou-se por 6 diárias em mar. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Vacation rental

Great location and nice amenities. Enjoyed the grounds and the pool and pool bar. A great place to stay and close to all parks.
Hospedou-se por 5 diárias em abr. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Awesome location and property

Very nice property.. ample room for everyone. Love the view of the lake and night lights.
Hospedou-se por 2 diárias em jan. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Would stay again

We really enjoyed our time. We would definitely come back.
Hospedou-se por 7 diárias em jan. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Volleyball Nationals

We stayed for Volleyball Nationals and it was perfect.
Hospedou-se por 4 diárias em jun. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family if choice

Everything was great, the employess were friendly. We would stay again! Thank you
Hospedou-se por 7 diárias em jul. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

LSU v FSU citrus bowl

Not long enough to see it all particularly Lake Cay Lodgings were nice Pool enjoyable
Hospedou-se por 3 diárias em set. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great experience

The condo was wonderful- spacious, clean, quiet, and well-equipped. We enjoyed beginning our mornings relaxing on the large balcony facing the pond. Pool was great. The location is perfect- near all of the major theme parks, but without the incessant traffic and noise. Would definitely come back!!
Hospedou-se por 5 diárias em jul. de 2024
Resposta de VrboOwner em 4 de ago. de 2024
-Thank you for your stay! We're glad you enjoyed our comfortable, relaxing environment, and we hope to see you again soon.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Location location location!

We were in Orlando for the AAU Volleyball Nationals. We love the location with regards to the OCCC and amenities. Checkin and checkout were easy. The pool was a great way to spend the afternoons. We will book the same place next year if it’s available.
Hospedou-se por 4 diárias em jun. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Enjoyable

We were coming from a very cold Maine. So was looking for a place to relax and enjoy the sun. This place was perfect. Very spacious and comfortable for 4 people.We used Uber service to get around. Highly recommend this. Easy walk to Publix food store and some restaurants nearby. We are looking to go back next year for a longer stay.
Hospedou-se por 11 diárias em fev. de 2025
Resposta de VrboOwner em 11 de mar. de 2025
Thank you for your wonderful review! We’re so happy to hear that Vista Cay provided the perfect sunny escape from Maine’s cold weather! It’s great that the spacious and comfortable accommodations, along with the convenience of nearby stores and restaurants, made your stay enjoyable. We’d love to welcome you back next year for an even longer stay!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

Vista Csy

In town for a trade show. Great location for us, very convenient to Orange County convention center.
Hospedou-se por 3 diárias em fev. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect Conference Stay

Stayed here because of its proximity to the Orange County Convention Center. The condo is fantastic and well taken care of with little sign of wear. Very spacious and would consider coming back with the family to visit theme parks. Only con might lack of a single cup coffee maker or coffee filters.
Hospedou-se por 3 diárias em set. de 2024
Resposta de VrboOwner em 27 de set. de 2024
Thank you so much for taking the time to write a review. We love hearing that our guests have a great stay with us, and We look forward to hosting you again.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Birthday Weekend at Parks

I braved the weekend with 4 15-16 year olds for a Sweet 16 b-day. Close to all parks, neat, modern, comfortable and ample space for the 5 of us. We will be back to enjoy the pool and other amenities. I unreservedly recommend this property.
Hospedou-se por 2 diárias em jun. de 2024
Resposta de VrboOwner em 13 de jun. de 2024
Thank you for your glowing review of your stay with us at Vista Cay Resort Direct. We're thrilled to hear you had a fantastic experience. Your kind words mean a lot to us and reaffirm our commitment to providing excellent service. We hope to welcome you back soon!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Pontos negativos: Check-in

Perfect location for the parks

Everything was great except the check in process, very clean, 5-10 minute ride to the parks, beautiful view from balcony. I think for the price they should definitely purchase a larger smart tv for the living room but regardless I would definitely go back
Hospedou-se por 3 diárias em mar. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Love it

We had a great time. Huge unit. Very clean and worry free. Great location to the Parks. Maintenance came and set up the Wi-Fi after it went out from a storm. They were quick and very courteous. Check in was quick and stress free. Would recommend to anyone.
Hospedou-se por 3 diárias em jul. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

THE BEST location for Universal. Beautiful, clean, spacious! This is the place for family.

Literally eye opening when we walked in. Much bigger than the photos in my opinion. Lots of space for the family. All bedrooms are a great size. Lots of storage and closet space. Massive laundry room! Very clean. It smelled so good when we walked in as well. Lots of towels provided even for the pool. The back deck was our favorite overlooking the small lake. We got to watch fireworks every night from the park! Our trip was to to Epic and it was less than 5 minutes away. Easy drive from the airport as well about 15 minutes (8 miles I believe it was). Dunkin and Publix are very close and a Walgreens on the corner. This place was perfect and I will definitly book this place again! Only recommendation to VRBO/Owner: need a corkscrew/bottle opener.
Hospedou-se por 3 diárias em jul. de 2025
Resposta de VrboOwner em 11 de jul. de 2025
Thank you for the wonderful review! We’re thrilled the home exceeded your expectations and that the space, views, and location made your trip so enjoyable. Watching fireworks from the deck sounds like a perfect touch! We appreciate the tip about the corkscrew and will pass it along. And just a reminder—our 24-hour front desk is always available should you need anything during your stay. We’d love to host you again soon!
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza, check-in, comunicação e localização

Decent but had to move to other unit

This unit was very spacious and largely as described with a nice view from 2nd floor. However -1) The pool and splash pad right next to this building was supposed to be open 3 weeks prior to our stay, but as of late April it was still in middle of construction. There's another nice pool a walk or drive away but we used it much less given that. And 2) there was construction happening on a unit on same floor making it difficult to spend time in the unit during day or for our toddler to nap. They were luckily able to move us to a different unit our 2nd day which helped. The walking path - which according to listing was supposedly open around the pond - was partly closed off. I don't fault the unit owners on these challenges but wish the listings were accurate so we had made a more informed decision on where to stay. Note about this unit - the two twin beds in the 3rd bedroom are quite high and there is no stool for kids to use to climb up/down so best to bring own stool and use lots of pillows as bumpers if you have a child under 6 you would like to sleep in there or someone with limited mobility. Wifi worked for us after we called the front desk to reset it.
Hospedou-se por 1 diária em abr. de 2025
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Limpeza, check-in e localização
Pontos negativos: Comunicação e precisão do anúncio

Amenities broken, property management/maintenance unresponsive

Bulbs were out. I asked for more, maintenance never showed nor followed up. I took bulbs from other fixtures. I packed light because the property has laundry. Washer didn’t work. Called maintenance again, they said no work orders ahead of me. No one showed. I also needed a clean uniform for my son’s game. Fell asleep waiting, woke at 3 because I knew I’d have to do the load by hand, which I did, in the bath tub. After wringing everything out well, added to the dryer, which was excessively noisy to the extent it kept me awake. An hour and a half later the cycle ended. Clothes were hot and not at all dry which means dryer exhaust was plugged. I removed probably a 2 gallon bucket full of lint from the exhaust system and stand pipe. I could not reach further but an certain it was still blocked. I kept running the dryer cycle an hour at a time and after removing a lot to hang up to dry on the bed, the cycle finally finished after over 4 hours. Needless to say, this experience defined my trip as I could not get over the fact that the property management did nothing to help with something as minor as light bulbs to something major like key amenities being completely inoperative. The remainder of my stay was in hand washed clothes that I did hastily at 3am so my son could have a clean uniform.
Hospedou-se por 5 diárias em jun. de 2023
Resposta de VrboOwner em 2 de ago. de 2023
Thank you Melanie for your review! We strive to uphold a high standard for our guests and this is only possible with honest and direct feedback like yours. I just got confirmation that our maintenance department was able to get permission from our owner, and have replaced the washer and dryer in this home. They also cleaned out the dryer ducts. and have replaced all of the bulbs that have gone out. We don't know why our maintenance person didn't come to your unit when you called, as they are normally very good at responding quickly to calls. As you can see from thousands of our other reviews, this is not a normal experience for our guests and we apologize for your inconvenience. We hope you come back again soon and give us a chance to provide you a fabulously improved stay upon your return. Please feel free to contact us directly and mention this review. We would be happy to provide you a guest satisfaction discount.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing View and Location

The place is spacious and well kept. The view from the balcony is peaceful and beautiful. The location to all of the parks was less than 15 minutes and there were several food places, dunkin donuts, liquor store, etc all within walking distance. We even squeezed in a couples massage in the nearby shopping center. Everyone was so friendly.. the pool area was great.. Loved the whole experience and would definitely stay here again.
Hospedou-se por 6 diárias em out. de 2022

Sobre o anfitrião

Anfitrião: Vista Cay Resort Direct by Millenium Management

Imagem do perfil do anfitrião

Idiomas:

Inglês, Espanhol

Anfitrião Premium

Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.
Como podemos melhorar nosso site?Compartilhar opinião