Casa Nova-4 Estações-Vistas do Canal-Lareira-Deck Gigante-Ótima Localização em Houghton

Thanks. Would love to have you again!

Hope to have you again, thanks for choosing my home!

Thank you!

Hope to see you again soon!

Thanks for booking with me, it was a pleasure to have you!

Thanks, I’m glad you had a nice time! Very tidy guests, much appreciated.

thanks for your nice comments, hope to see you again soon!

thanks so much, you were very clean renters, love to have you again.

It was lovely having you as guests, hope to meet you the next time!

Thanks for the feedback, glad you enjoyed it!

Thanks so much, happy to have you!

The firewood was preordered and delivered to the bonfire pit. When the wood was delivered a few days prior to the stay, the lawn and weeds were taken care of then. I’m not sure why there was an issue. Also the deck had a rotten board and was being address by maintenance but was not fixed during their stay.

So sorry to hear of this. I have my phone number listed everywhere to call me anytime if you have questions etc. It is clearly marked to check for wifi cable availability and that there is a tenant intermittent in the private studio. Shampoo etc is listed as not provided as well. There are lots of welcome signs, but a list of friendly reminders what to do upon leaving. The crafts that are displayed are art work for sale to help support some local kids. No harm done there. No pressure to buy them.

As she stated in her review, her husband called me 4 wks before their reservation with numerous questions which I answered then. Also during this initial call I sent him the rental contract to review and sign and send back in which they did immediately. The rental agreement states that the tree house and studio "might be" rented out during your stay. To sum this all up if they would have read the rental agreement/listing before signing and sending back to me I don't think there would be any issues. For the tub, it is a refurbished claw foot tub, it has one scuff mark on the bottom due to wear and tear, but there is a nice soft bath mat that is new covering the bottom, the drain works perfectly fine, if for some reason they didn't know how to plug a drain I wish they would have asked me during their stay. They seemed to ask every other question under the sun that was already stated in the listing and the rental agreement. I apologized as it's good customer service but as the home owner I would not recommend them as guests. Basically, her husband made the booking reservation, he didn't read over the listing or the rental agreement. My guess is when they arrived the wife was not happy, so in turn he constantly complained and I accommodated patiently and rapidly. THEN HE STARTED THREATENING ME, and that is when I clearly stated this is my home if you are not happy with it you can leave and I will happily find you another place to go. There was no lack of professionalism. In regards to the girl who had the studio rented out, I told Darin the husband that this was the case and he was fine with it at the time of our phone call. She reserved on another site and she paid for a two night stay and changed her reservation to the night before, last minute. It clearly states in the description that is listed and in addition to the rental agreement that there are tvs, but no wifi or cable is guaranteed to please inquire for time if your stay.

Thanks for staying with us!

Thanks Sean, hope to have you again soon!

As stated on my listing cable/internet need to check with owner as usually it is available but sometimes it is not due to the lack of renters at the home. This was stated in the listing when booked. There was communication right away as I apologized for the inconvenience.

Thank you, come back soon!