2 Bedroom Restored Historic Landmark-Old Industrial Soda Factory in Mount Carmel

Thank you. It's a pleasure hosting you for the last three years. We appreciate your kind words!

We’re sorry to hear that you were disappointed with the stay. We take feedback seriously and strive to provide a clean, comfortable, and well-maintained apartment. The cookware provided is brand-new Cuisinart cookware purchased from Macy’s, and we also provide a Zevo blue-light trap to help catch gnats. For context, the guest chose to check out early due to concerns related to a family member’s dementia and difficulty sleeping, including worries that he might attempt to leave the property and walk home. We understand that this was a stressful situation for the family and sympathize with their concerns. However, following the early departure, a refund was requested for the unused portion of the reservation, which we were unable to provide in accordance with our refund policy. The negative review was posted after we communicated that a refund would not be issued. While we understand that every guest’s experience is different, we believe it is important to provide context regarding the early departure and the concerns raised in the review. We take pride in maintaining our property, providing quality amenities, and treating all our guests fairly. We regret that the stay did not meet the guest’s expectations and will continue working to provide a positive experience for future guests.

Thank you! We appreciate your kind review. We look forward to having you in the future.

Thank you. Much appreciated!!!

Thank you so much for your kind words. It was a pleasure hosting you!