At the Gondola | Fireside + Hot Tubs

Thank you for your review. I’m glad the unbeatable location at Dulany At Gondola 203 worked so well for you. I’m sorry the interior felt a bit outdated—your feedback is helpful and we’ll share it with our team as we plan future updates. We appreciate the feedback and hope to host you again.

Thank you for staying at Dulany At Gondola 203. Sorry about the check-in code not working — glad our maintenance team was able to get you in quickly. Happy the rest of your stay was great; we’ll investigate the lock system to help prevent that in the future and would love to host you again.

Thank you for the review. Glad Dulany At Gondola 203 met your needs and that the unit was comfortable and clean. Appreciate the note about our responsiveness. Thanks for the suggestion on TV and remote instructions — we’ll add clear, easy-to-follow guidance in the unit. We’d be happy to host you again.

Thank you for your review! Glad the location and short walk to the ski area, nearby restaurants and grocery, and the free shuttle made your stay convenient. We’d be happy to host you again.

Thank you for your wonderful review! We’re so glad to hear that the guest portal helped make your stay easier, and that you enjoyed the amazing location and well-equipped condo. We’d love to welcome you back for another fantastic stay anytime!

Dear David, Thank you for your positive review! We're glad to hear that the property met your needs and that communication was seamless. We look forward to welcoming you back for another stay! Best regards,The Retreatia Team

Thank you for taking the time to provide such detailed feedback. We’re glad to hear you found the unit clean and that you enjoyed the quiet location. We’re sorry, however, that you experienced several issues during your stay. We understand how frustrating it must have been to deal with the gate code, difficulty reaching the appropriate person, and the lighting and electrical issues. We’re also sorry about the unpleasant odor in the guest bedroom/bathroom and the concerns regarding the outlets, switches, and overall condition of the unit. We appreciate you mentioning that the electrician was professional and efficient. We’ll share your feedback with our maintenance and management teams so these items can be reviewed and addressed. We also understand your comments regarding the unit being dated, the smaller bathrooms, and the overall feel of the property. We’ll share those observations with the homeowner as well. We’re sorry the property did not meet your expectations, but we appreciate your feedback as it helps us identify areas where improvements are needed.