Charming 2-bedroom house in serene Payson with WiFi

Thank you for your feedback. I'm sorry your stay did not meet your expectations. When you notified me of the ants, I responded promptly and offered to have the issue addressed. I also offered you the option of a full refund if you preferred not to continue your stay, but you chose to remain at the property. In addition, I provided a complimentary 5-hour early check-in and a late checkout to help accommodate your needs. The backyard conditions were unfortunately impacted by recent rainy weather, which is outside of my control. While I always strive to provide the best possible experience, I appreciate your feedback and will continue looking for ways to improve. I wish you all the best in your future travels.

Thanks Jenna! Hope to have you back. 😀

Thank you for your feedback. I’m sorry to hear your stay didn’t fully meet expectations. I truly care about providing a comfortable and welcoming space for every guest. During your stay, I checked in regularly to ensure everything was going well and tried to accommodate your requests, including holiday decorations and additional amenities. Had any concerns been shared at the time, I would have gladly worked to address them right away. For clarity, housekeeping is always offered but optional, and some amenities (like propane for the BBQ) are guest-supplied as noted in the listing. I do my best to be transparent so there are no surprises. I value all feedback and will continue working to give guests the best experience possible.