Moose Mgmt at Bear Hollow 5437: Pvt. Hot Tub-BBQ-Garage Parking- Dogs Welcome

Thank you for your feedback. We're delighted to hear Bear Hollow Village 5437 met your expectations and that the house was in great condition. We strive to provide well-maintained, comfortable accommodations and hope to host you again.

Thanks for staying with us, Paul. We hope you were able to enjoy the private hot tub and clubhouse amenities (additional hot tub & fitness center) during your trip. We'd be happy to have you back!

Thanks for staying with us, Joe! Bear Hollow is a fantastic location, so close to everything and just down the road from The Canyons Resort. We hope you used the hot tub and the pool at the clubhouse during your trip. We'd be happy to host you any time!

Thank you for staying at our Bear Hollow Village 5437 home! We're happy to hear you had a wonderful stay and hope to welcome you back soon.

We are delighted to hear you had a wonderful experience with us. We aim to provide exceptional service and it's rewarding to know we achieved that with your stay. We look forward to welcoming you back soon.

Thank you for your feedback. We're delighted to hear you enjoyed the comfortable beds. We appreciate your comments on the kitchen equipment and grill, as they help us enhance our guest experience. Our team is always ready to assist, and we look forward to welcoming you back soon.

We're so glad you stayed with us, Henrietta. It's such a great home in an amazing location. Because of your feedback, the owner replaced the sleeper sofa. We appreciated you letting us know it was uncomfortable. This allowed us to take care of it for future guests. We hope you enjoyed the hot tub and clubhouse during your trip. We'd be happy to have you back any time!

We are very sorry to see this low star review for a home that has been highly enjoyed over the years. We send multiple communications via email and guests are invited to a guest portal. We are super easy to get a hold of and always happy to help. The home is professionally cleaned and the hot tub is professionally serviced. We certainly wish you all the best in your future travels and accommodations.

Thank you for staying at our Bear Hollow 5437 home! We're happy to hear you loved the home's spaciousness, amenities, comfort and locations. We regret you struggled with remotes and would have been happy to help (as with the toilet) if reported. The home, with a private hot tub, BBQ, high-speed Wi-Fi and more, is certainly a great choice for a Park City getaway.

Thank you for staying with us! Our housekeeping staff is instructed to leave an initial supply of sundry items. We were happy to offer more, when asked, we just did not have staff to bring them by until the next day which is why the offer to reimburse for supplies was presented. We're happy to hear the kitchen, along with the rest of the home was clean. The homes is also well stocked, comfortable, spacious and has awesome amenities! The private hot tub is a great way to soak away fun vacation days. Thanks again for staying.

Thank you for staying at our Bear Hollow 5437 home! We're happy to hear you loved the space and enjoyed your Park City getaway. We'd be happy to welcome you back any time.

Thank you for staying with us, Michelle! Great feedback! We will certainly look into these items. We are glad to see 5-stars and to know that in spite of the few suggestions that you loved the home and your stay. We hope you enjoyed the views from the private hot tub and the super convenient location. We'd be happy to welcome you back any time.

Thank you for staying at our Bear Hollow 5437 home! We were happy to host your Park City getaway and glad to hear you loved the home and the location. We hope you'll be back soon!

We're sorry to see such an awful review of a truly lovely home. The assertions here are completely over exaggerated or false. The review of the guest that stayed just days before was 5-stars noting, "Would stay at this unit again!" We did all we could to accommodate requests by sending the cleaning company in for a 2-hour deep clean of the kitchen, bringing new kitchen items, including a brand new pots and pans set. We sent a tech to check the garage opener which was working fine. Disappointingly, we came to the realization that there was nothing we were doing (or could have done) that would have resulted in this guest's satisfaction or the home or services. We take guest satisfaction and home care very seriously and work hard to ensure a wonderful vacation experience. We look forward to hosting many more wonderful vacations at this gorgeous home!

Thank you for staying with us Tami. We wish we would have heard from you during the stay as we would have been happy to remedy any item of concern. The old chairs were there and set to the side for removal and new chairs had been delivered. We advertise clearly that there is a initial set up of toilet paper, tissue, paper towels, etc. It is meant to be sufficient as a starter. If there were any cleaning issues, we would have had the company return right away to address with you. This home is well maintained... the carpets had just been cleaned and the home professionally cleaned. The hot tub is serviced regularly and the home as hosted many happy guests. We certainly wish you all the best in your future travels.

We're so glad you had a great experience from check in to check out. We hope you enjoyed the private hot tub and had a fun weekend BBQ. Thanks for being great guests. We'd love to host you again, any time! Moose Management Vacation Rentals #PCMoose

We were so happy to host you, Richard! We hope you enjoyed the private hot tub after long days on the slopes. Bear Hollow is a great location and we'd be happy to have you back any time!

We're glad you stayed with us, Jana. We hope you were able to enjoy the hot tub and clubhouse amenities during your trip as well. It's such a great home in a fantastic location. We'd be happy to host you again!

We are so glad you stayed with us, Martin & Mona. We're happy to hear you had a great time on your vacation! We hope you were able to enjoy the clubhouse pool and hot tub as well. The home is in a great location, so close to everything. We'd be happy to host you any time you visit Park City!