Light filled 2-bedroom apartment near Saint Paul Downtown

I am happy you enjoyed your experience!

Glad you had a great Xmas here!

We are sorry about your experience! But we understand the reason you gave such low rating was because you didn't get the full refund you requested. We are not aware of the fact you didn't go back, until on the check out date. There is NOT a homeless population in the area. We have managed the building since 2013, and there was never anything like that. The only reason was that the city recently closed down the homeless camps near downtown that some of them travelled away. Police was called right after we learned about it from VRBO, and they arrived within an hour, at about the same time you were leaving. You were not happy with the police but they most likely had higher piority things to handle. We checked with all the guests and tenants in the building and almost nobody else had an encouter with him since most used the front entrance. Apprantly you were not really scared of him so you observed and was able to give the description of how he lived there. You are also not happy with VRBO, but VRBO is just a listing platform and we hosts are the ones actually providing you the place and the service. I hope you would commuincate with your hosts promotly in the future for any issues, instead of treating them like low level employees that you don't care to talk to.