Luxe Group Retreat with Spa + Gym + Pickleball

Shayna, it was our pleasure to host you! We're excited to see you again in the future.

We deeply value all our guests' feedback and have addressed everything William mentioned that was accurate (such as the trampoline that had been broken by previous guests just before his stay—we were already waiting on a replacement shipment). Unfortunately, this review appears to be emotionally driven and does not fairly reflect their actual enjoyment of the property, which William directly expressed to me during a mid-stay phone call. While perfection is unattainable, we consistently strive to provide a safe and enjoyable experience for all our guests. William and his group became frustrated because we have a neighborhood kid who takes the trash bins out for our guests, so they don’t have to worry about it. The bins are located on the exterior of the home, and she comes once a week to move them. Based on this feedback, we’ve now implemented a policy that she knocks before doing so.