Urban Oasis: Spacious 3BR 2BA Patio Oasis Near NYC, EWR & American Dream Mall

We’re truly sorry to hear that your experience did not meet your expectations. However, we want to clarify for future guests that our property has been professionally maintained for years with regular pest control and cleaning services, and we have never had an issue of this nature reported before or since your stay. We also immediately investigated your concerns and found no evidence of bed bugs or mold. Our goal is always to provide a clean and comfortable environment, and we take guest feedback very seriously. We understand that you chose to leave mid-reservation and requested a full refund, which fell outside Vrbo’s cancellation and refund policy. While we regret that we could not accommodate that request, we remain committed to ensuring a positive experience for all of our guests.