4/10 - Insatisfatório
Meillettis P.
29 de jul. de 2025
Pontos positivos: Localização e precisão do anúncio
Pontos negativos: Limpeza, check-in e comunicação
Unfortunately, our experience at this rental was far more stressful than expected. We were unable to access the home on the first day and had to wait outside in the heat for over an hour, which forced me to find and pay for a last-minute hotel for my recovering father — who had just undergone major surgery.The property had issues with the locks, which made us uncomfortable leaving or locking the doors. My father ended up leaving the doors unlocked during the stay because he was worried he wouldn’t be able to get back in. Secure access should be a basic expectation for any rental.I also had to clean the property myself — including taking out trash from the previous guest, stripping beds, and cleaning the toilets — to make it suitable for my father to stay. I even helped troubleshoot appliances at the host’s request.While the host initially acknowledged the problems and promised compensation, they later attempted to retract that offer, which was disappointing and unprofessional. Given the stress we endured and the effort I made to help maintain the property, I expected better follow-through and accountability.This could be a decent rental under different circumstances, but I would not recommend it to anyone expecting a smooth, reliable, or supportive experience — especially if traveling with elderly or medically vulnerable family members.
Meillettis P.
Hospedou-se por 14 diárias em jul. de 2025
