Romar House 503A w/ pool

Thank you for taking the time to share your detailed feedback. We’re very pleased to hear that our manager was responsive and able to provide immediate solutions throughout your stay. We sincerely apologize for the confusion surrounding the VRBO confirmation and last-minute cancellation. We understand how stressful that must have been, especially after you had already arrived at the property. We appreciate your suggestion regarding clearer communication about the additional confirmation step and will take it into consideration. We’re also sorry for the issues with the kitchen floor and air vents. We’re glad our manager was able to address these concerns promptly, and we will share your feedback with our team to help ensure these areas receive the appropriate attention moving forward. Thank you again for your understanding and for recognizing our team’s efforts. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay. Safe Travels, Iris