The St. Paul Castle ~ Heated Pool ~ Hot Tub ~ Sauna ~ Arcade ~ Bar ~ 8BR

Thank you! So glad the house worked well for your group. Hope to see you all again!

Thank you for the great review! We're thrilled everything worked well and that the house was a good fit for your gathering. We'd love to host you again for that summer visit!

Thank you so much! We're glad the space worked well for your family holiday. The pool and outdoor bar area are definitely a highlight in the summer, so we'd love to host you again for that!

We’re sorry the stay did not meet your expectations, particularly while your family was in town for your father’s funeral. Smoking is strictly prohibited inside the home. Before your arrival, we noticed a smoke odor limited to the entryway, likely caused by the prior guests, and had already taken steps to address it. We apologize that any odor remained. We also took the concerns regarding the refrigerator, insects, pool, and bedroom doorknob seriously. The doorknob issue was addressed immediately after it was reported. Regarding the noise message, this was a last-minute, one-night reservation that Vrbo had flagged for increased party-risk awareness. Our exterior noise monitor then sent an alert shortly after the property’s 10:00 p.m. quiet hours began. The device does not record conversations, and our message was simply a reminder to keep outdoor noise low, not an accusation that your family was having a party. We regret that the home did not provide the comfortable experience your family expected during a difficult time, and we appreciate the feedback.

Thank you for the thoughtful feedback. We’re glad the home worked well for your large multigenerational Thanksgiving gathering and that you enjoyed the space, kitchen, and walkable neighborhood. We sincerely apologize that our communication was slower and less complete than it should have been, especially around a holiday stay with a large group. Regardless of the timing, you deserved clear and timely answers. We also appreciate the feedback about the switches, outlets, and other quirks of the older home. We are reviewing the electrical issue you mentioned and agree that a more detailed property guide would make the home easier for guests to navigate. Thank you again for staying with us and for sharing both what worked well and where we can improve.