Near NC State Campus & Downtown - The Maple Marvel

Thank you, Sara! We're thrilled to hear you had a great stay with us. Your feedback means a lot, and we can’t wait to welcome you back for another wonderful experience!

Hi Tera, Thank you for your review! We would love to host you again!

Hi Tammy, Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced during your stay. The condition of the appliances, furnishings, and overall upkeep you mentioned does not reflect the standards we aim to provide, and we regret that this impacted your visit. We take your comments seriously and have already scheduled maintenance to address the freezer, dryer, dishwasher, blinds, and bunk beds. The outdoor area will also be cleaned and repaired to ensure it is safe and enjoyable. In addition, pest control measures are being reinforced to prevent any recurrence of the concerns you noted. We appreciate you bringing these matters to our attention, as it helps us improve the experience for future guests. While we regret that your stay fell short of expectations, we hope you’ll consider giving us another opportunity in the future once these improvements are complete.

Hi Amy, Thank you for your feedback! I'm glad to hear everything else went well during your stay. I’m sorry to hear about the parking inconvenience—unfortunately, street parking can be unpredictable at times due to it being public space. I’ll continue to explore ways to help future guests navigate this more smoothly. I appreciate you bringing it to my attention and hope to welcome you back again soon!

Hi Keith, Thank you for taking the time to share your experience. I’m glad to hear the location worked well for your family and that you found the space comfortable and communication responsive throughout your stay. That said, I’m truly sorry to hear that the condition of the home and the amenities did not meet your expectations, especially given the cost. Your feedback about the chipped paint, broken blinds, and uneven porch is important, and I’ve already scheduled a thorough inspection and maintenance to address these concerns. We’re also reviewing our amenity offerings and pricing structure to ensure they better align with guest expectations and the overall value of the stay. I appreciate your honesty—it helps us improve and provide a better experience for future guests. While I understand you may not return, I do hope we’ll have the opportunity to show you the improvements we’re making.

Hi Kana, Thank you for sharing your feedback. We’re glad to hear that the home matched its description and that you were able to enjoy your stay overall. We sincerely apologize for the inconveniences you experienced with the keypad, blinds, bathroom fixtures, and outdoor conditions. We take these matters seriously and have already addressed the issues you mentioned to ensure future guests have a smoother experience. We appreciate your comments about our responsiveness and communication, and we remain committed to maintaining the property so that every guest feels comfortable and welcome.