Modern Zen Oasis in Design District Sleeps 16

Thank you for your feedback. We take guest safety and comfort seriously and would like to clarify a few points. During the stay, there was an unexpected battery issue with the front door lock. When contacted late at night, we immediately reviewed the security cameras and the guests accessed the home through the open side entrance; at no time did they need to climb or jump a fence. The following morning, we were informed the lock was still malfunctioning and advised that we would attend the property. The home remained monitored through its alarm and exterior camera system, and we arrived that afternoon and repaired both the front door lock and temporary gate issue. Regarding the outdoor furniture, when the guests expressed concern, we promptly sent our cleaning team back for an additional detailed cleaning. We remained responsive throughout the stay and also provided complimentary flexibility with check-in and check-out. We are glad the guest confirmed that the home accommodated their group and matched the listing photos, and we remain committed to providing a clean, secure, and enjoyable experience for every guest.