Santa Barbara Holiday Hill Ranch: Executive Home Sleeps 8

I have been sharing my home through VRBO as well as other sites for the past 15 months and have hosted numerous groups with overall very positive experiences. Across all venues my home has a 99% rate of positive reviews. I appreciate that Kathleen chose my home for a bachelorette weekend as well as her overall very positive comments, I would like to add my perspective on a few points. 1) Kathleen had assured me that there would be eight guests staying in my home for the weekend. On the day of her departure I discovered that I had been deliberately misled about the number of guests that had stayed in my home. I live in a quiet neighborhood and wish to respect my neighbors with respect to noise and therefore limit the number of guests unless specifically approved in advance. 2) I discussed my concerns on the damaged blind and the number of guests within a day of departure. Kathleen’s work schedule and inability to be available to discuss the issues directly with me contributed to the timing of the resolution and subsequent refund. I routinely process refunds to guests within 3-5 days. 3) My location description is accurate.