Shiloh by the Sea: Ocean-View Home with Easy Beach Access, WiFi & Central AC

Thank you for taking the time to share your feedback, James. We strive for a standard of excellence in ensuring the home is clean and accommodating for our guests. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. We look forward to hosting you for a great stay in the future.

Hi, Heather! The fridge shelf has been fixed, and an appliance tech is scheduled to repair the dryer. Thank you so much for staying with us!

Hi, Angel! Maintenance will be checking the rails for security, and the water damage will be fixed after the busy summer since it's a cosmetic concern only. Thank you!

Hi Traci, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the location and the premium clean performed by our team. We apologize for any noise disruptions you encountered due to neighboring businesses and appreciate your feedback as a means to improve. We look forward to welcoming you back for another wonderful getaway in the future.

Hello, and thank you for sharing your detailed feedback with us, Jennifer. We’re glad to hear that you enjoyed the great view from the home and that our guest services team was able to provide outstanding support, especially with the timely repairs to the lightbulbs and TV. It’s wonderful to know that we could assist you promptly and keep things moving smoothly during your stay. At the same time, we sincerely apologize for the inconveniences you experienced, including the discrepancy with the number of dining chairs, the limited number of TVs for your group size, the scarcity of board games, the fireplace being unavailable for guest use, and the lack of sufficient drawer storage. We also understand how unsettling it must have been to encounter a cockroach during your stay, especially following the tropical storm. Please know that we take these concerns seriously, and we have already forwarded your feedback to our local team to address these issues and improve the guest experience. We truly appreciate your honest comments as they help us continue to enhance our homes and services. We hope you’ll consider staying with us again in the future so we can provide you with an even better experience.

We're sorry for the disappointments you encountered, Ryan. The pier has been removed as a nearby amenity, and updates are scheduled for the end of the calendar year. Thank you!

Thank you for sharing your feedback with us, Brent. We're glad to hear that you enjoyed the easy access to the beach. We sincerely apologize for the issues you encountered during your stay, including the need for updated ceiling fans and lighting, broken blinds, insufficient cookware, the A/C not cooling well, and the presence of roaches. This is certainly not the standard we strive to maintain. Our maintenance and housekeeping teams have been informed about these concerns and will be addressing them promptly. We are committed to ensuring that the ceiling fans and lighting are updated, the blinds are repaired, additional cookware is provided, and the A/C is checked and fixed. Additionally, we will be conducting a thorough pest control treatment to eliminate any roaches and ensure a clean and comfortable environment for our guests. Your satisfaction is our top priority, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Tracy, we appreciate you taking the time to leave us a review. We are so glad you enjoyed the wonderful location and views! This home does get treated frequently for pests, though we apologize for any issues you experienced during your time with us. We will ensure that more pest control treatments are completed to prevent any further concerns. Thank you for staying with us. We hope to host you again soon!

Thank you for staying with us, David. We apologize for the inconveniences you encountered. The air conditioner and ice maker are now repaired.