Comfortable Midtown West Nr Dining, Broadway

Thank you for taking the time to provide your feedback. We take all guest reports regarding cleanliness and property condition very seriously, and we hold our turnover teams to strict professional standards. When issues are brought to our attention during a stay, our policy is to inspect immediately and dispatch our professional cleaning or maintenance teams to resolve them on the spot. We regret that your experience did not reflect our usual standards, and we are actively reviewing this with our management team and vendors to ensure these issues are addressed.