Spacious 5-bedroom house in delightful Windham with Stunning View of Ski Area

Phyllis: I must confess that I am surprised by your review. I was in immediate contact with you regarding the issues you raised during your stay and immediately offered to send people over to address the water and lady-bug issues. You declined my offer to address these concerns and told me in our email exchange that they were “resolved”. With respect to the water concern, the home is on a private well with filtration and tank storage. With 13 or more guests taking showers at the same time, the storage tanks were depleted and needed time to replenish. Which they did. In the future this issue will be addressed by adding an additional storage tank. With respect to the lady bugs, it is a seasonal issue throughout the area. We had a professional exterminator in before your arrival and he explained that it is a common issue in the Catskills. The lady bugs go doormat during deep freezes and re-emerge during the first Spring thaw. Which unfortunately occurred during your stay. According this is a very common issue this time of year. I offered to send someone in to address this and you declined. What is most disappointing is your lack of praise for all the positive features of the house, location, views, amenities, hot tub and much more. We wish you well and happy future travels.