Avaliação verificada
4/10 - Insatisfatório
Kristin E.
20 de jan. de 2026
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e comunicação
Well for starters, the lockbox was attached to a subway sign right where a homeless man was posted up. He was actually vomiting when my husband went to retrieve the key from the lockbox location. I'm happy he did it, because I wouldn't have felt safe ir comfortable reaching around him to get to the lockbox. Next, the interior entrance to the building smelled of urine so bad. Then we go into the unit, and appeared clean at a glance until my son noticed hairs on the pillow cases, so i lifted up the comforters and noticed hairs there as well. I texted the property manager about it saying I don't think the sheets were changed, and Paul never responded. My husband and i could hardly sleep after that. We had everyone sleep on their towels and we wore our hats to sleep on the pillows. Also the shower head was broken and hanging, so you could only use it as a hand shower and the shower also had hairs in it. Fortunately we were only there overnight so decided to wait to shower until we got home. The good was it was a decent deal and in a pretty nice spot overlooking Macy's. But i am not sure how the ratings were so good. I booked this unit quickly seeing it was rated so high! Generally with a rating that high, we have always had a very clean unit with no issues at all. We wouldn't go back to this particular unit.
Hospedou-se por 1 diária em jan. de 2026
