Game Day Stay! Walk to the stadium! - 3 Bed/1 Bath Apt

Thank you for your feedback. When the AC was mentioned on the first evening, we followed up right away but didn’t receive additional details until the next morning, at which point outside temperatures had dropped significantly. Regarding hot water, we responded the same day and offered to come by to resolve it, and were informed shortly after that the issue had resolved. We always encourage guests to communicate any concerns during their stay so we can address them as quickly as possible. Parking pass return instructions are also provided in the welcome book at the property. We strive to provide a smooth and responsive experience for all guests.