SEABIM Villa MEDITERRANEA - pool/spa, great location

Hi Rod! Thank you, much appreciated. Glad you enjoyed it. Hope to see you soon.

Thank you, much appreciated!

Thank you, much appreciated.

Thank you, much appreciated!

Thank you!

Hi Ricky, thanks, much appreciated. I am glad you liked it. Thanks for taking the time to leave the feedback!

Thank you!

Thank you very much for taking your time to leave a feedback. Much appreciated.

Thank you, very much appreciated.

THANKS a lot, appreciate it.

Much appreciated, thanks!

Daniel, We regret that you did not enjoy your vacation, I apologize. We always strive to offer the best service possible and this is why we have 5 star ratings everywhere. Some comments from our side: 1. You always write “owner”. This is incorrect. You met with the guest consultant, not the owner of the house. 2. We always try to send the information about the “welcome meeting” several weeks prior to guest´s arrival. In your case (last-minute booking on May 11) we were not able to send them before the day of your arrival (May 14). I apologize. 3. You are right, you asked about the electric usage and extra charges BEFORE you booked. This was my answer BEFORE you booked: “We always include $100 per week (= 7 nights) for electricity. This is usually sufficient.” 4. Gas tanks: BEFORE you booked you asked about gas tanks and this was my answer BEFORE you finally booked: “ALL our homes do have a bbq (gas grill). MOST likely there is a full gas tank in the house. But if previous guests did not refill, it might be empty. We are NOT allowed to transport these tanks.” 5. The “form” you mention is a check-in and check-out protocol, typical for renting a house to protect guests, home owners, management. This is nothing unusual. The form includes an electric allowance of $100 per 7 nights. From our experience (in business in Cape Coral since 2002!!) these $100 are almost always sufficient. I do not even remember the last time we had to charge extra, must be more than 10 years ago. 6. A vacation home is NOT a hotel. We only supply starter packages like most companies / owners do. 7. Roaches: In the tropics roaches exist, unfortunately. Guests are told to call us immediately if there are roaches in the house being alive. If dead, the pest system works (we treat against roaches and ants as best as we can on a regular basis!). It is just impossible to avoid roaches in a house in Florida. I hope this explains some things. In our opinion, the 2 stars you gave are not justified.

Thank you for the nice feedback, we are glad you enjoyed your stay.