DIRTY!We stayed here a few years ago & loved it! Amazing location, walkable downtown, remodeled, clean, great vibe. Sadly, our most recent stay was a different story.After a long travel day, I discovered hairs in the bathroom corner, followed by long black hairs IN the shower. EW. The grand tour continued: debris on hard floors, dog hair all over carpets, weird couch spot, dusty surfaces, & food particles on utensils. The more we looked, the grosser it got. It felt like REAL, DEEP cleaning we paid for had not been done in awhile.We reported everything immediately. Avari promised a cleaner the next morning, but gave no time. Then they blamed our absence for the cleaner not getting in. Well, yes, we're on vacation, not waiting around for a cleaner! We gave them a window when we'd be there, and they called 1 MINUTE after the window! Eventually, we were told to leave the key in the lockbox, a detail conveniently never mentioned earlier. By then, we were halfway through our stay & over it.After multiple messages & promises to escalate, mngmnt offered a laughable amount; less than half of the cleaning fee we were charged. Vrbo ultimately stepped in to help. I'm sure we'll receive the standard response about how they strive to provide exceptional experiences & regret that we fell short of expectations. Save the copy&paste apology; a clean loft & timely action would've been better.We loved this place once. Never again, & we'll avoid Avari-managed properties. You've been warned!