We arrived at our condo with great expectations, haven driven 4 hours after work and arriving at 10 pm. 4 generation family time over Easter weekend. 80 year old grandparents, our married children and their two little boys, our 30 yr old handicapped son and ourselves. Our first alarm was when the door code didn’t work, but after a phone call or two, we were able to enter. Immediately we could tell it had NOT been cleaned. Unmade beds, towels and washcloths on the floor and in the bath tubs, TV still going. It looked like the former occupants had just walked out. We called the owner/manager and then waited an hour and a half until 2 cleaning ladies finally showed up at 11:30 with clean bedding and towels. And I will say the cleaning ladies did an excellent job.
We loved the condo, the close proximity to the beach and ocean and we really enjoyed our time after the cleaning got done.
To our disappointment, after being assured that night of some compensation, now over a month later, nothing has been done with seemingly no interest of reimbursement.