We loved the condo and love Springwood Villas, as we have stayed there for many years. We had a great time and the condo was freshly painted with comfy sectional living room furniture that worked great for our family of seven adults to lounge around. The bedrooms and bathrooms were nice. The powder room on the first floor very convenient. However, the guest services communication was very poor. Some of the kitchen appliances need updating - the blender broke while we were there and although promised an ASAP new blender it never arrived so we had to get our own (we were reimbursed on the last day). We also had to take care of three wasp nests on the balcony that were communicated as an issue, but not resolved by guest services, making it difficult to sit outside. The coffee maker worked fine, but had clear damage from years of misuse, as the heating pad was scorched beyond cleaning. Finally, the advertisement and the guest instructions need to be updated, as there is no access to the tennis center as advertised. These things were inconveniences and although I believe the guest services should have addressed them, we still had a great time!