Pool, Jacuzzi, AC, Gym, Parking, Pickleball Courts

Hi Cami, I’d like to clarify a few points from your review. The property was fully cleaned and detailed before your check-in, and everything was working properly. After inspecting the property, we confirmed that the tub is not damaged and drains properly. The reason it was not draining was because the drain stopper was closed. Once it was opened, the water drained in less than 60 seconds. We also confirmed that all of the outlets work; some are controlled by wall switches and simply need to be switched on. The stove and all of its burners were also inspected and confirmed to be working properly. Regarding the laundry, it is $2.50 to wash and $2.50 to dry, for a total of $5 per load, not $10. Additionally, after your checkout, the property was left with a significant amount of sand and dust throughout, which required additional cleaning. Lastly, all of your messages were responded to, and none of your attempts to contact us were ignored.