Beautiful Holiday home with spectacular views - private pool in Roses (Puig Rom)

Thank you for your feedback. We are very pleased to hear that you enjoyed the house and its breathtaking location. We are sorry that certain aspects of your stay did not meet your expectations. At the same time, we would like to clarify a few points in your review. During check-in, all important information about the property was explained in detail. At no point was it our intention to rush you or come across as unfriendly. As explained during the property introduction, the outdoor areas, including the pool, are scheduled for a complete renovation this year. The rooftop terrace has already been fully renovated. Regarding the pool, the safety of our guests is our highest priority. Had the issue you described been reported during your stay, we would have arranged an immediate inspection. Following your departure, the pool was inspected, and the planned renovation works are proceeding as previously announced. We would also like to point out that the check-out procedure discussed upon your arrival unfortunately did not take place as agreed, as we were not informed of the time of your departure. Despite these circumstances, we chose to handle your stay in a professional and respectful manner.

We are happy that you had a pleasant stay in the house and look forward to seeing you again.

Ich bedanke mich sehr für die positive Berwertung und möchte Ihnen an dieser Stelle danken, dass Sie bei mir gebucht haben. Ich freue mich auf ein Wiedersehen Viele Grüsse aus Roses