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Cabana

2BR, hot tub, games, sleeps 8.

Galeria de fotos de 2BR, hot tub, games, sleeps 8.

Fachada
Área de estar
Sala de jogos
Área de estar
Sala de jogos

Avaliações

8,4 de 10
Muito boa
2 quartos2 banheirosAcomoda 8 pessoas

Comodidades populares

  • Piscina compartilhada/comunal
  • Banheira de hidromassagem privativa
  • Estacionamento no local disponível
  • Aceita animais de estimação
  • Cozinha
  • Lava-roupa

Explore a região

Confira no mapa
Sevierville, TN
  • Place, Waldens Creek
    ‪5 min de carro‬
  • Place, Goats on the Roof
    ‪6 min de carro‬
  • Place, Smoky Mountain Alpine Coaster
    ‪7 min de carro‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪48 min de carro‬

Quartos e camas

2 quartos (acomoda 8 pessoas)

Quarto 1

1 sofá-cama casal

Quarto 2

1 cama King

Quarto 3

1 cama King

Quarto 4

1 sofá-cama casal

2 banheiros

Banheiro 1

Banheiro 2

Espaços

Deque ou pátio
Cozinha

Sobre esta propriedade

2BR, hot tub, games, sleeps 8.

Do you have a mischievous spirit? If you enjoy a little good-natured misbehaving, then “Moose-Behaving” is the perfect vacation retreat for your entire family—even the family dog is welcome! This charming 1,638-square-foot house in Sevierville is designed to accommodate up to eight guests comfortably, offering two spacious bedrooms and two bathrooms. The open and airy layout is accentuated by a stunning stone fireplace and elegant hardwood floors, creating the perfect cozy atmosphere for relaxation.

Unwind in front of the large HD TV, or challenge your friends and family to a game night in the upstairs game room, which boasts a pool table, air hockey, and more. For those who love to cook, the fully equipped kitchen and outdoor BBQ grill provide everything you need to prepare delicious meals. After a day of exploring the Great Smoky Mountains, soak your cares away in the private hot tub on the covered deck while sipping a cup of coffee or a glass of wine.

Both bedrooms are equipped with satellite TVs and private baths, ensuring comfort and privacy for all guests. The master suite is a sanctuary of luxury with its own bedside Jacuzzi. Stay connected with complimentary high-speed WiFi, and enjoy the convenience of air conditioning to keep you cool during the warmer months.

Located in the exclusive Bear Creek Crossing Resort, this pet-friendly haven is within walking distance to indoor and outdoor pools and a miniature golf course. Plus, you’re just three miles away from the vibrant attractions of Pigeon Forge and Gatlinburg. Come and let the “Moose-Behaving” fun begin—just don’t get yourself into too much trouble!
When you book a cabin with us, you're not just getting a cozy place to stay; you're also snagging our awesome complimentary ticket package! This means free tickets to some of the coolest attractions around, like Dollywood, the Stampede, Pirates Voyage Dinner Show, and Mama's Farmhouse, to name a few. That’s almost $600 worth of fun every day you’re here! So, while you kick back and enjoy the comfort of your cabin, we've got your entertainment covered with some seriously unforgettable experiences. Enjoy your stay and let the adventures begin!

Adicione as datas e descubra os preços

Propriedades semelhantes

Terraço/pátio
Hot Tub | Fire Pit | Secluded | Pet Friendly | Pool Table
SEVIERVILLE
  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
8.0 de 10, Muito boa, (107 avaliações)
Hot Tub | Fire Pit | Secluded | Pet Friendly | Pool Table

Regras da propriedade

Check-in após 16h

Idade mínima para alugar: 21 anos

Check-out até 10h

default

Crianças

Aceita hóspedes de 0 a 17 anos

default

Eventos

Não permite a realização de eventos

default

Animais de estimação

Aceita animais de estimação

default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 577812vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Informações a área

Sevierville

Com ótima localização em Sevierville, esta cabana fica nas montanhas. As belezas naturais da área podem ser admiradas em Parque Nacional das Grandes Montanhas Fumegantes e Douglas Lake. Entre as atrações populares estão Titanic Museum e Dollywood. Dollywood's Splash Country e Wilderness at the Smokies estão entre as atrações imperdíveis. Mergulhe em atividades aquáticas como pesca ou aproveite a natureza ao redor com atividades como caminhadas.
Ver mais cabanas para aluguel por temporada - SeviervilleAbre em uma nova janela
Mapa
Sevierville, TN

Nos arredores

  • Waldens Creek - 5 min de carro - 5.4 km
  • Goats on the Roof - 6 min de carro - 6.0 km
  • Smoky Mountain Alpine Coaster - 7 min de carro - 7.6 km
  • Museu de Cera de Hollywood - 8 min de carro - 4.3 km
  • Titanic Museum - 8 min de carro - 5.0 km

Opções nos arredores

  • Aeroporto McGhee Tyson (TYS) - 51 min de carro

Restaurantes

  • ‪Sunliner Diner - ‬9 min de carro
  • ‪Applewood Farmhouse Restaurant - ‬11 min de carro
  • ‪Iron Forge Brewing - ‬12 min de carro
  • ‪Wood Grill Buffet - ‬9 min de carro
  • ‪Apple Barn & Cider Mill - ‬11 min de carro

Perguntas frequentes

2BR, hot tub, games, sleeps 8. é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa ficar em 2BR, hot tub, games, sleeps 8.?

A partir de 17 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em 2BR, hot tub, games, sleeps 8. em 8 de ago. de 2026 começam a partir de R$ 885, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Quanto custa o estacionamento em 2BR, hot tub, games, sleeps 8.?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em 2BR, hot tub, games, sleeps 8.?

Horário de início do check-in: 16h.

Qual é o horário de check-out em 2BR, hot tub, games, sleeps 8.?

Horário de check-out: 10h.

Onde fica 2BR, hot tub, games, sleeps 8.?

Nas montanhas, esta cabana fica a 4,3 km de Museu de Cera de Hollywood e a 4,7 km de Titanic Museum. Country Tonite Theatre e Biblical Times Dinner Theater também ficam a 5 km.

Avaliações

8,4

Muito boa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 59 de 107 avaliações
Nota 8 - Boa. 22 de 107 avaliações
Nota 6 - Ok. 17 de 107 avaliações
Nota 4 - Insatisfatória. 5 de 107 avaliações
Nota 2 - Terrível. 4 de 107 avaliações

9,2/10

Limpeza

9,8/10

Check-in

9,0/10

Comunicação

8,8/10

Localização

9,0/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Tricia A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family Wedding

Great location - easy check in - nice cabin with fun entertaining amenities
Hospedou-se por 2 diárias em nov. de 2024
Resposta de VrboOwner em 11 de nov. de 2024
We are so glad to hear that you enjoyed your stay with us. Our staff strives hard to make our guests’ vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come to stay with us again.
Verificada

10/10 - Excelente

Joseph K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Vacation

Enjoy this stay, will be back
Hospedou-se por 3 diárias em out. de 2024
Resposta de VrboOwner em 17 de out. de 2024
Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Verificada

10/10 - Excelente

ronnie a.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family fun

We had a fun family vacation ever our dogs had a good time nice location easy to get to all the local hot spots we would recommend staying here fun for the whole family
Hospedou-se por 7 diárias em jun. de 2023
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for taking the time to leave a review. Hope to see you again soon!
Verificada

10/10 - Excelente

Jennifer M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Family Spot!

Exactly as advertised, perfect size for a group of 8. Fun game room for the kids, loved the hot tub on the deck overlooking the mountains, and a short walk to the pool and mini golf for the kids as well!
Hospedou-se por 3 diárias em mar. de 2023
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for taking the time to leave a review we are pleased to see this was the perfect spot for your family getaway!
Verificada

8/10 - Boa

Amy S.

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio

Good cabin

We loved the cabin, good amenities, the beds were comfortable, the hot tub definitely needs upgrading, but the game room was a nice addition. We would likely stay here again, especially if the hot tub was replaced.
Hospedou-se por 2 diárias em set. de 2021
Resposta de VrboOwner em 31 de jul. de 2023
Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future
Verificada

8/10 - Boa

Wendy M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Moose-behaving

Cabin was very nice, beds/pillows were comfy. Hot tub needs replaced. Overall we had a fantastic time. Would stay there again.
Hospedou-se por 5 diárias em abr. de 2021
Resposta de VrboOwner em 31 de jul. de 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Verificada

10/10 - Excelente

Melissa B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Very relaxing place!

The only thing I would suggest is to invest in a new outdoor grill.
Hospedou-se por 2 diárias em jul. de 2020
Resposta de VrboOwner em 31 de jul. de 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Verificada

10/10 - Excelente

CAROLYN D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Holiday get away

Great location, hot tub was great. Internet was down more than up. Called 1st day and response was great. Called 2nd day and no one responded.
Hospedou-se por 7 diárias em dez. de 2024
Resposta de VrboOwner em 7 de jan. de 2025
Thank you for your feedback. We're thrilled you enjoyed our location and hot tub! We apologize for the inconvenience with the internet. WiFi in the mountains can be challenging, especially during busy holiday periods when service slows due to high demand. We strive to address all concerns promptly, but we must prioritize emergencies first. We're sorry for any frustration this caused and appreciate your understanding. Our team aims to respond swiftly to all guest concerns and we're sorry we fell short on the second day. Your comfort is our top priority, and we’re committed to making your next stay seamless and enjoyable. We look forward to welcoming you back for an unforgettable experience.
Verificada

10/10 - Excelente

stacy m.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Awesome!

We’ve done a number of VRBO vacation rentals before and this was by far the best. The cabin, location and experience was better than I expected! Nothing to even remotely bring up as a potential negative. Great trip, will definitely consider again!
Hospedou-se por 6 diárias em ago. de 2019
Resposta de VrboOwner em 31 de jul. de 2023
We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Avaliação arquivada

10/10 - Excelente

Tracy B.

Great Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautifully decorated cabin with lots of special touches that made it an even better stay. Cabin was clean and we loved the fact it was nestled a little off the main strip. Perfect get-away
Hospedou-se por 2 diárias em jun. de 2016
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Verificada

10/10 - Excelente

Jerry W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Excellent

Good
Hospedou-se por 2 diárias em nov. de 2023
Resposta de VrboOwner em 7 de dez. de 2023
Hope to see you again soon!
Avaliação arquivada

10/10 - Excelente

MOOSE-BEHAVING

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great cabin, Great location,and most of all we had a Great time, thank everyone @ eden crest.
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Verificada

8/10 - Boa

Melinda W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location

This cabin was perfect for our family and loved that it was pet friendly. Less than a 10 min trip to area shopping malls and restaurants. Our only complaint was the beds. We love a firmer mattress and these were very soft and uncomfortable.Other than that we would definitely stay here again.
Hospedou-se por 4 diárias em jun. de 2019
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for choosing to stay with us. We hope to see you again in the future. Hopefully we can find you cabin that has a firmer mattress so that you love everything about your stay.
Verificada

10/10 - Excelente

blaine s.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Surprise 50th Birthday Weekend

This property was great for a surprise birthday weekend! The location is close enough to the parkway to enjoy all the shopping and restaurants yet far enough away to enjoy the mountain feel. The cabin itself was perfect for our family and dogs. The property managers were very responsive and answered all of our questions in a timely manner. All of the games in the loft are an added benefit in addition to the sauna. I would stay here again!
Hospedou-se por 2 diárias em nov. de 2021
Resposta de VrboOwner em 21 de jul. de 2023
Mr. Starnes: Thank you for taking the time to give us your review and we are so happy that you had a great time and that you found everything to be in order for your stay. Wow, sounds like a really nice 50th Birthday! Please be sure to call us when you are ready to come back to the area. We would love to pass on the returning guest discount to you. Happy Holidays!
De um site parceiro

10/10 - Excelente

You won't be disappointed

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First time we vacationed in the Smokey's mountains will most definitely stay next season ..had a very relaxing time in this cabin, had everything you will need in the kitchen..game room was entertaining.
Resposta de VrboOwner em 31 de jul. de 2023
We are so glad to hear that you enjoyed your stay with Eden Crest. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Verificada

10/10 - Excelente

Kim J.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing!!!

Our experience was amazing! We were a little disappointed when we bought a bunch of meat to cook on our grill and came back to the cabin, realizing we had no propane for the grill. We contacted management and it was refilled the next day. Overall our stay was amazing with the hot tub, game room, and all of the attractions near by to see. Definitely worth the stay!!!
Hospedou-se por 5 diárias em mar. de 2023
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for taking the time to leave a review we appreciate the feedback. We hope to see you again soon!
Avaliação arquivada

8/10 - Boa

MooseBehavin

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The carpet was very dirty if it was clean I would have enjoyed our stay more
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful Cabin

The cabin was wonderful! I will say, cell service is spotty but the landline in the cabin was helpful! In addition to the cabin being clean and exactly as described, the staff went above and beyond to locate my son's switch that he left there. We didn't even realize it was gone until 10 days after we left, and when I reached out to the staff they located it and shipped it back to me. They truly went above and beyond! Great location if you want easy access to pigeon forge as well. This cabin was great for two families, and had a great layout for the kids.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de VrboOwner em 17 de mai. de 2024
It's fantastic to hear that you had a wonderful experience at the cabin! We're glad that despite the spotty cell service, the landline came in handy, and the staff went above and beyond to assist you with retrieving your son's switch. Providing excellent customer service and ensuring our guests have a seamless experience is always our priority. The convenient location for accessing Pigeon Forge is definitely a plus, and we're thrilled that the layout of the cabin worked well for two families and was enjoyable for the kids. If you ever find yourselves planning another trip to the area, we'd love to host you again for another great stay!
Verificada

8/10 - Boa

Timothy C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Christmas Family Vacation

3 night stay for annual Christmas family vacation. Location was great. Have stayed in bear crossing before. Love the gated community for security. Cabin was good. Could use a little more Christmas decor. The decorations were lacking compared to other surrounding cabins. Cabin had all the amenities needed. TV in living room is in desperate need of replacing. I know tv isn’t that important on vacation but morning and evening sitting around with family and daughter, would have been nice to actually see the screen when watching Christmas movies. All in all good trip. Woukd stay again.
Hospedou-se por 3 diárias em dez. de 2022
Resposta de VrboOwner em 31 de jul. de 2023
We are pleased to see you enjoyed your stay. Hope to see you again soon!
Verificada

8/10 - Boa

Nick N.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family Mountain Getaway Success

This property was great for our needs! We brought our 2 little girls (both under 3), and golden retriever for a few nights. Nice community, although can get a bit loud at night as houses are close together. Porch was awesome, as it was closed in all around. Hot Tub was awesome - we had read a few reviews it didn't work for guests - but we had no problem. Direct TV was was awesome...internet a bit slow but who cares, you are relaxing away from it all. House is ideal for a small family who needs two rooms. Kitchen is basic, upstairs loft is perfect for young kids who want some independence. Overall the property is a short 10 min drive from Pigeon Forge, and an easy 25 min from Gatlinburg. Nice to have the putt putt and pool on site for activities as well. Highly recommend you book for your next vacation =)
Hospedou-se por 3 diárias em mai. de 2021
Resposta de VrboOwner em 31 de jul. de 2023
We are so glad to hear that you enjoyed your recent stay at Moose Behaving. Thank you so much for taking the time to send a review regarding your stay. These reviews are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire is to try and provide all our guests with a wonderful vacation experience. We hope to see you again very soon!
Avaliação arquivada

2/10 - Terrível

Patti B.

Very unprofessional don't have a wedding here

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The staff is very uncaring about your traveling distance, very rude. Finally had to get mgr. involved after we had to wait an he to get in room. The night before our last day they locked us out of our cabin the the cold 20 degrees in the dark. They made us walk through mud for a wedding. They should have laid runners down. Never stay there again. Very unwelcoming
Resposta de VrboOwner em 31 de jul. de 2023
Patricia, Thank you so much for the opportunity to serve your family during your period of celebration when two lives become one. We appreciate all guest reviews as they enable us to know where we succeed and where we can make improvements. We strive to provide each one of our guests with the absolute best customer service possible and are constantly reviewing calls, coaching and training our team. All of our guest issues are taken extremely seriously and are thoroughly researched. While our check-in process begins after 4PM, our team makes every attempt to check guests in as early as possible. We of course cannot guarantee an early check-in but in your instance our records show that our Guest Relations Manager contacted your party and checked you in early at 3:09P.M. Our outside vendor reports, and internal phone call logs have verified that there were no key code changes or disruptions that would have interrupted your stay, and there are no call recordings from you to inform us that the key code was not working. It appears that whatever issues you were having must have rectified themselves since we have no calls or record of you needing a replacement door code. We were thrilled that we were able to facilitate the uniqueness and charm that an outdoor wedding in the Smoky Mountains can provide. While unfortunately we are unable to control the weather, our maintenance staff did in fact provide carpeted runners that covered the small area of mud that led to the covered bridge where the ceremony was held. We are sorry that you did not fully enjoy your stay. Our team welcomes all guest to come and visit us and experience all of the charm that only the Smoky Mountains can provide.
Verificada

6/10 - Razoável

Steve G.

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio

Clean Cabin, Loud Neighborhood, Slow Internet

The house was very clean. Plenty of towels and seating. The house itself was great. But the location was not great. As someone else mentioned, the cabin is in a "cabin neighborhood" and even though we were there during the slow time of the year, you would have thought we were at Panama City Beach during spring break. Lots of parties from multiple cabins in all directions. It doesn't help that there is a large cabin across the road that had 14 cars and about 40 people staying there. I went there to work, but the free internet they provide was slow at only 2Mbs. No streaming or smart TV's. You get some Verizon service. This could be great if you want your kids to unplug for a while. Again, the cabin was clean. So if the other stuff doesn't concern you, give it a shot.
Hospedou-se por 5 diárias em dez. de 2020
Resposta de VrboOwner em 31 de jul. de 2023
It saddens us to hear about the noise disturbance. We are sorry that your neighbors were so disrespectful. Typically most guests are courteous of their neighbors. In the future if you ever have an issue with noisy neighbors we would encourage you to call the police. While we cannot do anything to address other cabin rental company guests the police authority is far greater than any management company is in these types of situations. Wifi is a challenge here in the mountains and is slower than what most of our guests are used to at home. We are truly sorry for any inconveniences you experienced and look forward to seeing you again soon for a far more peaceful and enjoyable stay!
Verificada

6/10 - Razoável

Jason C.

Pontos positivos: Limpeza, check-in e localização
Pontos negativos: Comunicação

Cabin pros-cons

The cabin was nice and clean but the dishwasher didn’t properly wash (it wasn’t releasing the soap like it’s supposed to), the hot tub didn’t work for 2 out of the 3 days we were there, the sauna had no lights in it so it couldn’t be used after dark, it’s a good family cabin but had some issues that need to be fixed. I called the office 3 times only to receive 1 call back and still not get the info to fix the hot tub till 8am the next morning which was our checkout day because “a ticket had to be put in” and check out time is at 10 so we didn’t get to use it.
Hospedou-se por 3 diárias em mar. de 2021
Resposta de VrboOwner em 31 de jul. de 2023
We appreciate you taking the time out of your busy day to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We apologize for the issues you experienced and they will be addressed. We hope that next time will be better.
Avaliação arquivada

6/10 - Razoável

Moose-behaving

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our rental experience was a B-. The unit was mostly clean although we found some dirty socks in the couch cushions. Also, there is black mold growing behind the toilet in the master bathroom. There was no propane in the tank to use with the gas grill which we found out after we bought and prepared food to grill. Most frustrating was when we had to leave the pool with no notice on Saturday afternoon because of a wedding occurring on the lawn. Getting kids ready and getting down to the pool is no small feat. Please let guests know with plenty of notice of these events which are planned far in advance. On a positive note, the furniture was great, the game room upstairs was awesome!
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
Verificada

2/10 - Terrível

William G.

Pontos positivos: Limpeza
Pontos negativos: Comunicação, localização e precisão do anúncio

HORRIBLE HOUSE AND EXPERIENCE

This was the 97th house we have rented worldwide and the worst. No one should have to experience what we did. There were 17 big things wrong and I am glad to share the list if wanted. They had a 2 month warning that the living rm TV was bad and did nothing. We requested it be fixed before we arrived and nothing. The biggest problem was NO INSTRUCTION or welcome book, the fireplace didn't work, the water was shut off to the refrieg and ice maker, the furnace wasn't calibrated - set to 72 degrees and woke up at 80 degrees. Called 7 times for help to a call center and talked with 7 different people. 18 1/2 hrs later, help came. He pulled the refrieg out and the water had been shut off, the tv was beyond hope, he searched for 10 minutes to get the fireplace on, each room tv had been shut off manually, the guest bed was so broken on one side, you slid off the bed and had to put towels under it, we all woke up sweating in the heat gone amok, outside light was burned out had to use flashlight to punch in the numbers. Eden tried to replace the house that didn't meet our requirements of 2 kings, 2 baths, and NO STEPS. They offered us one with a king, a queen and 20 steps. We finally had to pack up and move to a Hampton Inn. Keep in mind we are seniors in our 80's and were there to celebrate A 64th anniversary. This was an absolute nightmare and we hope to keep someone else from experiencing this. We spent one whole day waiting for help, packing up and finding a motel. HORRIBLE
Hospedou-se por 3 diárias em jan. de 2023
Resposta de VrboOwner em 31 de jul. de 2023
Thank you for taking the time to leave a review we hate to hear you did not enjoy your stay. We do try and repair any issues reported to us but some things are out of our control.

Sobre o anfitrião

Anfitrião: Eden Crest Vacation Rentals

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