Casa Acolhedora no Coração de West Cornwall, Aceita Cães e Fica Perto da Praia

Many thanks for your review Patricia. I'm so glad you enjoyed the area and had a good holiday. Best wishes Jane

Hi Melissa. Thank you for your review and I'm delighted you had a lovely holiday. x

Hi Dorothy. Thank you so much for your lovely review. I’m delighted you all had a great time, including the dog. You are welcome to book anytime and I look forward to hearing from you. Take good care. Jane.

Dear Iverna. Thank you for your lovely review and I'm so happy you had a great holiday. Take good care, Jane

Hi Susan. Thank you for your lovely review and I'm thrilled you had a good time. You certainly had some wonderful weather. With warm wishes Jane

Thank yo for your review Pawel and I'm so glad you enjoyed your holiday. Take care.

Hi Dainius. Thank you for your review and I'm happy to hear you had a lovely stay. With best wishes Jane

Thank you for your review Tom. I’m glad you had a lovely holiday. With best wishes. Jane

Thank you for your kind review Nicola. I’m so glad you had a lovely time. With best wishes Jane

Thank you for your review Andrea I am delighted you had a good holiday.

Dear Lynn. Thank you very much for your lovely review and I am thrilled you had such a lovely holiday. With best wishes Jane

Hi Caroline. Thank you so much for your lovely review and I’m delighted you had a great holiday. Best wishes Jane

Hi Brigitte thank you for your lovely review I’m so glad you all enjoyed yourselves. With very best wishes. Jane

Hi Toni. I'm sorry to hear the bed was not comfortable. I will look into it and resolve the problem. Thank you for your review. Best wishes Jane

Hi Paul Thank you for your lovely review and I'm thrilled you had a lovely stay. The Bryher boys are fantastic aren't they :)

Hi Fae. Thank you for your review and I'm so pleased you had a lovely time in Cornwall. I do hope we can welcome you and your family again. Best wishes Jane

Thank you for your review Tracy and I’m thrilled you had a lovely holiday. Take care. Jane

Thank you so much for your review Richard and I’m delighted you had a lovely stay. With all very best wishes. Jane

Hello Barbara. Thank you so much for your review. With regard to the facilities at Kenegie Manor, due to H&S the swimming pool has a maximum capacity which means you need to book a slot with reception. I'm delighted you enjoyed your stay. With warmest wishes Jane

Hi Bonnie I am very sorry to hear about your experience with this alternative accommodation. Due to a flood in my property which resulted in a collapsed ceiling my cottage was no longer able to be occupied whilst repairs were being carried out. I wanted to find a solution for the bookings I already had in the coming weeks, so looked for alternative accommodation. The only solution I had was to offer accommodation in the same holiday park (but owned and managed by another owner). I phoned you to offer this as an option, as opposed to having to cancel at such short notice in school holidays. Upon your agreement I secured this new property at additional expense which I covered. I really didn’t want to let you or any of my other guests down during the summer and I felt this was a good solution (especially as I was assured the other properties were of a very high standard and run by the estate itself). However, upon hearing the experience you had, I am very disappointed to hear this was not the high standard expected. I have since had a conversation with the property owner (for the alternative cottage you stayed in) to discuss this feedback and express my frustrations also about the cleaning issue. Although they did come in again to clean their property, I appreciate this must have been frustrating. My properly is a family holiday home that we take pride and care in. And I’m very sorry that the experience you had was not what we would have provided had you been in ours. I really felt that cancelling a few weeks before you were due to arrive with no solution would have been unfair, so I wanted to try and find alternative accommodation. The location of our property in on the same estate and a beautiful part of Cornwall. Kenegie Manor is set in an 11-acre estate and there is a public footpath opposite the entrance which takes you across the fields to Gulval and then on to either Penzance, Marazion or Tremenheere. There are also numerous coastal walks which I detail in my welcome pack. However, we would always advise a car is needed as with many places in that part of the country there’s lots to explore, (beaches, shops and towns will be about a 5-10 min drive). On the estate itself The Old Forge bar is open from 4:00pm until 11:00pm and there is entertainment each night for families, including Funtime Cash Bingo, Family Fun Night, Games and Disco, Karaoke, complimentary BBQ and family Quiz night. I am not sure why the sauna or steam room were closed, but the pool is managed and numbers are controlled to avoid overcrowding. Once again, I’m very sorry about the experience you had, and equally frustrated. With a partially collapsed celling due to a shower flood I had no option but to either cancel or find alternative accommodation. With best wishes Jane

Hallo Wolfgang. Vielen Dank für Ihre Bewertung. Ich freue mich sehr, dass Sie und Ihre Familie Ihren Aufenthalt genossen und die besonderen Orte Cornwalls besuchen konnten. Herzliche Grüße. Jane