Minutes from St Ives, Fabulous Beaches and St Michael's Mount!

Thank you for your review and we're glad you were comfortable & happy. Look forward to seeing you again hopefully. All the best, Julie & Michael x

We are sorry that your stay did not meet your expectations and appreciate your feedback, as it is only when guests bring items to our attention that we can act on them. However, we do wonder why you would choose not to bring these to our attention during your stay, when many of these items could have been easily resolved whilst you were with us, especially the kitchen tap which we had not been made aware was broken by the previous guests. We could also have easily pointed out where additional bedding and spare pillows are stored for guests use, had you mentioned this to us. The only issue we may have struggled with was the pothole on the road outside the driveway, which is the Council's responsibility! We are glad that you appreciated our Welcome Pack and the great location that Hufflepuff Lodge enjoys and that we were able to offer you a much earlier check-in time on your arrival day, as we were aware you had a long journey to reach us.

Thank you for your mixed review. We are of course terribly disappointed to read it and apologise if you felt the property smelled damp and you thought it was tired. Thankfully yours is the only review of its kind for many years, however we do appreciate that it is the very end of the season and having been booked solid since January, there hasn’t been a single spare day to touch up or do any maintenance what so ever. This will be addressed over the Winter and as far as spiders are concerned, it’s approaching Autumn and with the best will in the world even houses in built up areas don’t escape them, let alone properties like ours surrounded by fields. The minute the patio doors are open, in they trot! We appreciate that you didn’t enjoy the best weather during your stay and there were many rainy days which may have tarnished your visit somewhat, but we sincerely hope that when you visit Cornwall again the weather is kinder to you. All the best, Julie & Michael.