Vivenda Restaurada - Casa de Campo - Casa do Sacerdote, Umbria / Fronteiras da Toscana

We are so glad you enjoyed your stay!

Thank you for your review, we are very glad you enjoyed your time in Umbria :-)

Thank you for taking the time to review Casa del Prete. We are so glad you enjoyed your visit and look forward to welcoming you again in the future when you could take the Truffle Hunt! All the best, Casa del Prete

We are thrilled that you enjoyed your break at Casa del Prete, it's so nice to be able to share it with people who appreciate the same things that we do. Please return one day if you can!

Thank you for the time you took to write your review. We only wish that you had pointed out your issues while you were at the property as these could have been easily rectified. With regard to the break in power, the owners of the property are in the UK and the housekeeper lives 25 mins away so neither can be aware of works being carried out in the village by local companies unless they are informed by guests. Naturally the gates to the property can be opened manually, it would be unsafe otherwise. The pool is attended to every Friday - as most guests arrive on Saturday as you did. This works well and there is a mobile cleaning unit available for guests use if necessary. Again, additional cleaning could have been arranged had we known you were dissatisfied. As regards to cleaning to "German standards" we have welcomed many guests from Germany over the years. We have never had any negative comments regarding cleanliness and in fact many have returned year after year. Again, if you had communicated this to us we would have had it rectified immediately. We are always reticent to retain any of the deposit paid by our guests and in fact this has only happened twice in seven years. We retained a nominal amount to cover costs of replacing white house towels which appeared to have been used to clean the four dogs that were brought to the property. Furthermore, it appeared that the dogs had been allowed to use white leather sofas as a bed. We can categorically assure you that the sum retained in no way covered the full costs incurred. It would have been courteous to have advised that dogs were being brought to the property in the first instance. The house Agreement states that the boundaries are not fully secure and that wild animals from the mountain may stray into the garden. However, in the seven years of ownership there have been no other reports of wild animals straying into the garden and in all of that time we have never spotted a stray dog near the property nor seen any evidence of their presence. However, thank you also for the many positive comments in your review. We look forward to welcoming you back in the future.

Thank you for taking the time to write your review of Casa del Prete. We are so glad you enjoyed your stay and would be happy to welcome you back any time in the future, please just get in touch. Best wishes

Many thanks for the positive review, all we want is for guests to enjoy everything the house has to offer!

Many thanks for the lovely review of our house, we are very glad that you enjoyed your stay - please come again soon!

Thank you for your review, we are so glad you enjoyed your stay!

We are very happy that you enjoyed your visit - we look forward to welcoming you back some time in the future.