Silver Coast apartment with panoramic views at Foz do Arelho

Glad you enjoyed your stay Bob. Hope to see you again some time.

Hi David & Gillian Thank you for your lovely review! Hopefully you may come back one day Kind regards Chris & Carole

Hi Silvina Thank you for your 4 star review of our apartment, it is much appreciated. We are sorry that your stay was less than perfect and, having spoken to our agent Alison, we would like to reply to your comments. Cleanliness of outside spaces: We can only assume that you are referring to leaves and small branches that may have blown onto the terrace and into the entrance area outside the front door. There is occasionally a strong breeze due to the hillside location and, when this occurs, I’m afraid it is impossible to keep the outside areas clear of leaves and twigs. You can sweep them up and, 5 minutes later, you need to do it again! Wi-Fi Access: Our listing states that pay-as-you-go internet access is available at an approximate cost of €15 for 30GB. We have considered installing permanent wi-fi but, as the apartment is typically only used for approximately 10 – 12 weeks per year, the cost of having wi-fi for 52 weeks a year would be significant and we would have to include this in our weekly rates. We therefore decided it was fairer to give clients the option to have an internet connection if they wanted it. Gas supply: As Alison would have explained when you arrived, there is no mains gas supply to the condominium and the gas supply to the hot water boiler is from a propane bottle in a cupboard outside the property. Obviously these eventually run out, but there is always a spare gas bottle in the cupboard and switching to the new bottle is a simple operation. We understand from Alison that you advised her of the empty bottle at approximately 21:00 and that she came to make the switch over the following morning. We hope you think that this is a reasonable response to your comments and hope that you will visit again one day Many thanks Chris & Carole