Casa inteira

Pet Friendly Single Family Home w Sound Views!

Galeria de fotos de Pet Friendly Single Family Home w Sound Views!

Um edifício de dois andares com uma varanda no andar superior, uma palmeira no centro e o número '22' na fachada.
Uma sala de estar espaçosa com ventilador de teto, TV de tela plana, lareira e varanda com portas de correr de vidro.
Sala de estar com sofá, apoio para os pés e televisão sobre um armário de madeira.
Uma sala de estar com televisão, armário de madeira, cadeira de vime, sofá azul e lareira.
Varanda coberta com móveis de vime, uma pequena mesa e vista para as casas vizinhas.

Avaliações

9,4 de 10
Extraordinária

Destaques

  • Atividades ao ar livre
    Hóspedes adoram o espaço ao ar livre da propriedade.
  • Jardim privado
    Propriedades com jardim privado são uma raridade na área.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
  • Descubra os pontos de referência nos arredores
    Perto de Johnnie Mercer's Pier
3 quartos2 banheirosAcomoda 8 pessoas

Comodidades populares

  • Estacionamento no local disponível
  • Aceita animais de estimação
  • Cozinha
  • Lava-roupa
  • Ar-condicionado
  • Churrasqueira

Explore a região

Confira no mapa
Wrightsville Beach, NC
  • Place, Wrightsville Beach
    ‪4 min de caminhada‬
  • Place, Johnnie Mercer's Pier
    ‪5 min de caminhada‬
  • Place, Wrightsville SUP
    ‪11 min de caminhada‬
  • Airport, Wilmington, Carolina do Norte (ILM-Aeroporto Internacional de Wilmington)
    ‪19 min de carro‬

Quartos e camas

3 quartos (acomoda 8 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama Queen

Quarto 3

2 camas Queen

2 banheiros

Banheiro 1

Banheiro 2

Espaços

Cozinha
Jardim

Sobre esta propriedade

Pet Friendly Single Family Home w Sound Views!

“Sandy Paws” is a very popular single-family cottage located on a quiet dead-end street near Banks Channel. This one-level family-oriented cottage is meticulously maintained and offers 3 bedrooms, 2 bathrooms, and welcomes your four-legged best friend! With all the comforts of home, ample parking, and a convenient central location it is easy to understand why this charming cottage has been a guest favorite for many years.

The open floor plan makes a perfect space to host your family while giving space for everyone to spread out. A pass-through window in the kitchen that opens to the dining room ensures that the chef of the family can always be part of the action. The kitchen table gives a cozy space for all to gather and enjoy family meals or a board game. There are two covered porches located off the front of the house that can be accessed from the dining room and living room. Furnished with tables and chairs, this is the perfect spot for watching magnificent sunsets and sound views in the evening. After watching the sun set over the Intracoastal waterway, you can sink into the comfy sofa and enjoy your favorite movie on the convenient Roku TV.

A large shaded screened-in porch off the rear primary bedroom is a great get-away spot for guests seeking some peace a quiet. Furnished with outdoor love seats, lounge chairs, lamps, and tables, this is the preferred space for curling up with a good book. At the end of the covered carport is a private fenced garden area with a charcoal grill and picnic table so that you can enjoy grilling in the beautiful beach weather and salt air. The primary bedroom has two queen beds, a private bathroom, and direct access to the back deck.

Down the hallway you will find two guest bedrooms, one with a king bed and the other with a queen bed. There is a hall bath that services the guest bedrooms and access to the rear screened porch at the end of the hall. With 3 covered porches, plenty of outside space to lounge, and a small sandy beach that emerges at low tide at the end of the street – everyone in the family will have a great time playing in the calm waters of the Intracoastal. And don’t forget that the ocean access is just 1.5 blocks from the cottage!

Occupancy: 8.
Stay Requirements: Saturday to Saturday rental in Summer. Minimum of 2-night stay other seasons.
Bedding Configuration: 1 King, 3 Queen.
Parking: Off-street parking for 5+ cars. Boat trailers are allowed in the driveway.
Prohibited: Smoking, RV’s, Charging Golf Carts, Mail and Packages are not able to be sent to the rental.
Pet Policy: Pet Policy: Dogs welcome as an optional add-on for this property with a non-refundable fee of $250 + tax that is charged per pet. Maximum of 2 dogs per reservation. Charge will be added after booking when the option to bring a pet and number of pets are selected. Nonrefundable fees are listed in the House Rules and animals must be disclosed via the Rental Agreement. Fees are not included automatically when booking on VRBO and must be paid separately to the host if you wish to bring a pet(s). Failure to disclose and prepay for dogs will result in penalty fees which are disclosed in House Rule #16.

Featured Amenities: Keyless Entry, Smart TV’s, Enclosed Outdoor Shower, Charcoal Grill, Screened Porch, Pet Friendly, Sound View, Single Family Home.
Property Security: For the security of our guests and the safety of our home, we have exterior security cameras located on the front door (doorbell camera).
Cancellation Policy: Full refund within 24 hours of booking, cancellations at 31+ days before check-in will receive a full refund after a $350 cancellation fee is deducted, cancellations at 15-30 days before check-in will receive a 50% refund of monies paid less a $350 cancellation fee and less than 15 days prior to arrival is not subject to a refund.  All policies are subject to possible additional refund based on re-rental, excluding non-refundable cancellation fees and travel insurance (if applicable).

Bryant Real Estate, established in 1952, is a professionally operated firm that is licensed in North Carolina and hired by the property owner to manage “W197 – Sandy Paws” as a vacation rental.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 30 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 7148258
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Informações a área

Wrightsville Beach

esta casa de temporada fica em Wrightsville Beach. Admire as belezas naturais da região em lugares como Wrightsville Beach e Figure Eight Island. Espaços como Live Oak Bank Pavilion e Battleship North Carolina são a melhor opção para os aficionados por cultura. Que tal curtir um pouco a noite? A cidade oferece ótimas opções em Oceanic e Fermental Beer & Wine. Saia em uma aventura aquática com passeios de jet ski, mergulho livre (com snorkel) e tubing aquático ou explore a natureza com atividades como passeios ecológicos.
Mapa
Wrightsville Beach, NC

Nos arredores

  • Wrightsville Beach - 4 min de caminhada - 0.4 km
  • Johnnie Mercer's Pier - 5 min de caminhada - 0.4 km
  • Wrightsville SUP - 11 min de caminhada - 0.9 km
  • Wrightsville Beach Museum of History - 20 min de caminhada - 1.7 km
  • University of North Carolina at Wilmington - 10 min de carro - 8.0 km

Opções nos arredores

  • Aeroporto Internacional de Wilmington (ILM) - 18 min de carro

Restaurantes

  • ‪Tower 7 Baja Mexican Grill - ‬10 min de caminhada
  • ‪Platypus & Gnome - ‬3 min de carro
  • ‪Oceanic - ‬4 min de carro
  • ‪Dockside Restaurant & Bar - ‬4 min de carro
  • ‪Shark Bar And Kitchen - ‬5 min de caminhada

Perguntas frequentes

Pet Friendly Single Family Home w Sound Views! é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa ficar em Pet Friendly Single Family Home w Sound Views!?

A partir de 4 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Pet Friendly Single Family Home w Sound Views! em 16 de ago. de 2026 começam a partir de R$ 2.411, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Quanto custa o estacionamento em Pet Friendly Single Family Home w Sound Views!?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Pet Friendly Single Family Home w Sound Views!?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Pet Friendly Single Family Home w Sound Views!?

Horário de check-out: 10h.

Onde fica Pet Friendly Single Family Home w Sound Views!?

Em Wrightsville Beach, esta casa de temporada fica a 10 minutos a pé de Wrightsville Beach e Johnnie Mercer's Pier. Wrightsville SUP e Wrightsville Beach Museum of History também ficam a 2 km.

Avaliações

9,4

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 43 de 56 avaliações
Nota 8 - Boa. 6 de 56 avaliações
Nota 6 - Ok. 6 de 56 avaliações
Nota 4 - Insatisfatória. 1 de 56 avaliações
Nota 2 - Terrível. 0 de 56 avaliações

9,2/10

Limpeza

10/10

Check-in

9,4/10

Comunicação

9,8/10

Localização

9,6/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Christen B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great home in a great location! Had everything we needed and also great for our 2 little dogs. Love the front porches, and the proximity to everything!
Hospedou-se por 5 diárias em mar. de 2026
Resposta de VrboOwner em 8 de abr. de 2026
Thank you for your wonderful review! We're delighted to hear you and your pups enjoyed your stay. We look forward to welcoming you back!
Avaliação verificada

6/10 - Razoável

scott b.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Nice property. Good location. Bathroom had mildew on shower curtain
Hospedou-se por 2 diárias em mar. de 2026
Resposta de VrboOwner em 8 de abr. de 2026
Thank you for your kind words. We’re glad you enjoyed your stay. We have also informed our hospitality team of your concerns. Thank you for your feedback.
Avaliação verificada

8/10 - Boa

jay

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Pros: a large property, great location, plenty of off street parking, VERY CLEAN. Cons: kitchen and bathrooms very old. Mattresses are lumpy and saggy. Bedroom furnishings are kind of shabby. Overall: a very nice place for a family weekend
Hospedou-se por 2 diárias em abr. de 2026
Resposta de Pet Friendly Single Family Home w Sound Views! em 8 de abr. de 2026
Thank you for your feedback. We're delighted you enjoyed our location and cleanliness. We're sorry to hear about your disappointment with the furnishings. We'll pass along your suggestions. Come back soon!
Avaliação verificada

10/10 - Excelente

suzanne d.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location in a lovely neighborhood. Everyone was so friendly and helpful. The area is very safe and we felt very comfortable walking around the area.
Hospedou-se por 7 diárias em dez. de 2025
Resposta de VrboOwner em 13 de jan. de 2026
Thank you for your kind words. We're delighted to hear you enjoyed our neighborhood and felt safe. We look forward to welcoming you back.
Avaliação verificada

10/10 - Excelente

Lori S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Super cute house with lovely porch space and convenience to beach, retail and the loop can't be beat.
Hospedou-se por 4 diárias em set. de 2025
Resposta de VrboOwner em 13 de out. de 2025
We couldn't agree more, visit again soon!
Avaliação verificada

10/10 - Excelente

LeeAnn R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
very clean and well appointed
Hospedou-se por 2 diárias em jul. de 2025
Resposta de VrboOwner em 8 de ago. de 2025
Thank you for your positive review! We're glad to hear that you found our establishment to be clean and well-appointed. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We strive to provide a comfortable and enjoyable environment for all our guests, and comments like yours help us continue to improve. Thank you again for your patronage.
Avaliação verificada

10/10 - Excelente

Kim M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We absolutely loved our stay. The location is perfect! Everything steps away. The house was doable and very well appointed. Every need met expectations exceeded. Thank you for a wonderful week.
Hospedou-se por 7 diárias em ago. de 2025
Resposta de VrboOwner em 2 de set. de 2025
Love to hear it, we look forward to your next visit!
Avaliação verificada

10/10 - Excelente

Gretchen W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place. Great location

Great place. Had all amenities. Location, property and beds perfect.
Hospedou-se por 5 diárias em mai. de 2022
Resposta de VrboOwner em 11 de jun. de 2022
Gretchen, thank you for your feedback on this lovely home! We're glad you enjoyed your stay and hope you will come back to visit us for your next vacation!
Avaliação verificada

10/10 - Excelente

Kimberly W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful pet friendly home on a quiet street that’s close to the beach and town. Just park your car and you’re exactly where you want to be. The covered decks are an amazing perk — so even if it’s raining you can still enjoy the outdoors. We will be back.
Hospedou-se por 7 diárias em ago. de 2025
Resposta de VrboOwner em 1 de set. de 2025
Thank you for your kind words! We're delighted your visit. Hope to see you at the beach again soon!
Avaliação verificada

10/10 - Excelente

Megan T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wrightsville is our favorite

We don’t live too far from Wrightsville and we love it. It was great to stay for a week rather than just coming for the day.
Hospedou-se por 7 diárias em ago. de 2024
Resposta de VrboOwner em 6 de set. de 2024
Thank you for the positive review of your stay. We are glad to hear that you enjoyed your longer stay. We appreciate you taking the time to share your experience and hope you stay with us in the future.
Avaliação verificada

10/10 - Excelente

pamela m.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location for family reunion. Property clean and well appointed. Outdoor area great for visitin

Wonderful experience, well organized and very helpful. Good recommendations on restaurants and seafood markets.
Hospedou-se por 8 diárias em out. de 2021
Resposta de VrboOwner em 27 de out. de 2021
Pamela, thank you for your review from your stay at Sandy Paws! We are delighted you loved the property and it was nice and clean on arrival. We hold our housekeepers to very high standards and work with them closely to ensure they are meeting those standards on each clean. The owners have really thought of everything at this house with labeled kitchen cabinets for easy finding of items, to stocking trash bags and other helpful kitchen supplies to make your stay a breeze. We can't wait to see you back next time!
Avaliação verificada

10/10 - Excelente

Dori G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Fun Wedding Weekend

We came down for a wedding and brought our dogs. Great little house.
Hospedou-se por 4 diárias em jan. de 2020
Resposta de VrboOwner em 5 de mar. de 2020
So glad you enjoyed your stay with the 4 legged friends! Come back anytime!
Avaliação verificada

10/10 - Excelente

Myron H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Peace and Quiet

After a hectic pace leading up to the vacation, this property provided the peace and quiet we were seeking, as well as an excellent location for walking to the beach.
Hospedou-se por 10 diárias em dez. de 2022
Resposta de VrboOwner em 7 de mar. de 2023
Myron, we are glad you were able to find some peace and relaxation at Sandy Paws! We hope to see you again soon!
Avaliação verificada

10/10 - Excelente

Kelly B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wedding

Accommodations
Hospedou-se por 3 diárias em set. de 2024
Resposta de VrboOwner em 22 de out. de 2024
Thank you for your feedback.
De um site parceiro

10/10 - Excelente

David B.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time in Wrightsville Beach, and the place was perfect for us. Location was awesome, and we loved the house too. We have 5 kids and the sleeping arrangements worked out perfectly.
Hospedou-se por 4 diárias em abr. de 2019
Resposta de VrboOwner em 5 de mar. de 2020
David, thank you for your review! We're so glad your family had a great vacation! Come stay with us again soon!
Avaliação verificada

10/10 - Excelente

Joshua P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Traces Birthday

We used the weekend to celebrate the 14th birthday of one of our sons while also in town for a football tournament for our older son. The house we stayed in was perfect. From cleanliness to location, I wouldn’t change a thing.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de VrboOwner em 3 de mai. de 2024
Thank you for the kind words! We are so glad you enjoyed your stay, and we can't wait to see you back again soon!
De um site parceiro

10/10 - Excelente

Lisa M.

Great TIme!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our first time staying in this house and we absolutely loved it! Everything was very organized and the kitchen was stocked with all the cooking essentials imageable! Can not wait to go back!
Resposta de VrboOwner em 11 de mai. de 2022
Wonderful to hear! Hurry back!
De um site parceiro

10/10 - Excelente

Melissa P.

Sandy Paws

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful stay at the house we rented for Memorial Day weekend. Many of the girls that were there said they would love to return and were discussing another girls’ trip at the same facility.
Resposta de VrboOwner em 20 de jun. de 2022
Hello Melissa and thank you for your nice review. We hope you and your ladies group will come back to visit Sandy Paws again soon!
De um site parceiro

10/10 - Excelente

sherry v.

Super convenient

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location! Had all the amenities including doggie bags, charcoal for grill, beach toys. Easy walk to beach. Quite a few dust bunnies but overall clean and comfortable.
Resposta de VrboOwner em 26 de set. de 2022
Hi Sherry. Thank you for the review! I am glad you had a nice visit and was able to enjoy the amenities and location that Sandy Paws offer. We hope you will be able to visit again very soon!
Avaliação verificada

6/10 - Razoável

Ganlaya R.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Just ok

Great location but the cleanliness is not as good as other reviews mentioned. The outdoor grill is dirty and need a to be replaced.
Hospedou-se por 3 diárias em jun. de 2024
Resposta de VrboOwner em 21 de jun. de 2024
Ganlaya, thank you for the feedback. We will address this right away
Avaliação verificada

10/10 - Excelente

Barbara C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

The House was bigger then I expected. Street was very quiet. Very clean.

The showers head need replacing and one of the window cranks is broken could not close the window upon departure. Reported it to Bryant Realty.
Hospedou-se por 6 diárias em out. de 2022
Resposta de VrboOwner em 17 de nov. de 2022
Thank you for the review, Barbara! We are glad you enjoyed your stay! Thank you of alerting us to any issues you found so we are able to resolve them. We hope you choose us for your next vacation!
De um site parceiro

10/10 - Excelente

Melissa R.

Well equipped home, organized, well suited for vacationing w/pets

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very comfortable home, easy access to beach and sound. Inside the home everything is labeled, closets, light switches and drawers, making things easy to find. Essential items, trash bags, plastic storage bags, soap etc.. are provided. Making your stay extremely convenient. Would gladly recommend and I would stay here again.
Resposta de VrboOwner em 20 de mai. de 2022
Hi Melissa- Great to hear everything was as expected! Hope you'll visit with us at the beach again soon!
De um site parceiro

10/10 - Excelente

Christy D.

Summer Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home was perfect for our quiet little getaway. We were surprised at how well it was stocked with supplies (including beach gear!) and we appreciated the cleanliness and cute little pet friendly touches. Short walk to the beautiful beach, and the kids absolutely loved hanging out at the channel - it was great for finding crabs & shells, plus amazing sunset views. We’d definitely stay here again if we decide to go back.
Hospedou-se por 7 diárias em jun. de 2022
Resposta de VrboOwner em 8 de jul. de 2022
Hi Christy. Thank you for the great review! We are so glad you and your family enjoyed your stay at Sandy Paws and we hope you can return again very soon!
Avaliação verificada

10/10 - Excelente

Paul B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Sandy Paws

The AC wasn’t working the 1st night which was rough. But, it was fixed quickly on Sunday morning or a few hours after notifying Bryant. The steps to the sound had been washed away and according to a resident had been in bad condition for sometime due to a boating accident. I had invested $400 in renting several kayaks and paddle boards for the week and would have to carry them for several blocks if not for another renter allowing us to use their dock at the end of the street. The pictures for the rental should not include these steps as they do not exist. Overall, however, I was pleased with the amenities, location, cleanliness and value.
Hospedou-se por 7 diárias em ago. de 2020
Resposta de VrboOwner em 2 de set. de 2020
Hi Paul- Thanks the feedback. We hate there was an issue with the hvac but happy to hear the guys were able to get it up & running in a timley manner! We apprectiate you alerting us regarding the public sound access steps, we were unaware as this has been the first mention. In the meantime, we have removed that photo. In speaking with some of the neighbors on the street, everyone is working together to pool resources and money to get these repaired/replaced since they are not maintained by the town, we are gathering that it happend druing this most recent hurricane from a boat that drifted away from its dock. Sorry to hear of the minor inconvenice but hope everyone enjoyed their week at the beach!
De um site parceiro

6/10 - Razoável

Lisa M.

The House yes, Bryant Real Estate not so much!

Rating Details: The vacation rental was very clean. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was clean and well equipped. The first code for the front door given by Bryant Real Estate did not work. We asked for an early check in and were allowed to check in 15 minutes early, by the time we got to the house it was 4pm. The neighbors in 24 W Oxford were very loud and let their dogs roam freely, I realized I left my new bathing suit, cover up and shorts and tshirt when I got home that Saturday night. I called Bryant Real Estate and spoke to Lisa, she said she would call housekeeping and have them check and call me back, she never called back. On Monday I called Bryant Real Estate and was told that the property manager said I would have to wait until the current renters leave before housekeeping could check for my items, asked them if they could call to find out if the items were still there since I was in town. Was told a flat No! Told them I could stop by there since I was in town and was told that I would be trespassing. We have rented from Bryant Real Estate for over a decade, but after this experience and the terrible customer service, we will NOT be back. Too bad because I really like this house.
Resposta de VrboOwner em 10 de mai. de 2022
Ricky, thank you for your review and feedback for your stay at Sandy Paws. It is wonderful to hear you found the house nice and clean on arrival and it was stocked well. We hold our housekeeping staff to very high cleaning standards so we always appreciate positive feedback. We are disheartened to learn that our company did not meet your expectations. We strive to create memorable and enjoyable vacations and we are always saddened whenever we fall short of that mark. As stated in your contract, an early check in is not guaranteed - you signed for a 4PM check in and on a busy Saturday in the middle of peak season, 4PM is very likely. We do our best to turn over 100 houses between 10 and 4pm, as you can imagine it is quite the task so we appreciate your patience waiting for the standard check in time. There are many behind the scenes procedures that contribute to a property being ready including needing to be cleaned, inspected, maintenance cleared, owners sometimes go to the property, vendors, landscaping, our team searching for lost/found, etc. We are trying our best to get guests into the units early this year but that is inherently a gamble. We are sorry to hear you left some items behind in the property - it is always best to walk the unit before leaving to ensure you have all your personal items before vacating the home. We are not liable for anything left behind. It is not fair to the current guest to barge in on their vacation to search for your missing items especially if you (a stranger) showed up asking to check the property. As discussed previously, we promise to check the unit on the next turn day and make you aware immediately if anything is recovered. It is a shame that this upset you so much that you would not work with our locally owned company and hope you will change your mind in the future as this is just standard practice once the home is already occupied with new tenants. We wish you nothing but the best with your future rental endeavors.

Sobre o anfitrião

Anfitrião: Bryant Real Estate

Imagem do perfil do anfitrião

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