2/10 - Terrível
Donald G.
19 de dezembro de 2022
Pontos negativos: Limpeza, check-in, comunicação e precisão do anúncio
Not worth the price!
I had really high hopes for this cabin when I booked it based on the pictures and description; however, those same high hopes transformed into a state of high disappointment and anxiety. Cleanliness and functionality of products is HUGE for my family and I. Those two things should never falter. Upon arriving to the cabin and doing a walk through, we found trash from previous guests all through the house (on multiple floors) from candy wrappers and other miscellaneous trash being around the beds in the bedroom to trash from drinks being around the pool to cabinet doors having thick dust, spider webs, filthy vents with visible dirt etc. There were unknown objects in the jacuzzi that I have no idea of how to even begin describing. There were broken dining room chairs on the balcony, door locks were broken/not working, a huge stain on the sofa, and the beds made noises every time you turned over to switch sides. For the price that we paid, it was certainly not worth it. Seeing how unkept the house was prompted us to question if ANYTHING had been properly cleaned. I reported these findings along with some other noticeable defects(denting in refrigerator)/damages to avoid being charged any additional fees. I have yet to hear back from anyone. Aside from what was previously mentioned, the refrigerator door itself wouldn’t close properly which delayed the cooling of our groceries and the house’s heating did not function properly either.
Donald G.
Hospedou-se por 3 diárias em dez. de 2022
