Propriedades com espaço de entretenimento ao ar livre são uma raridade na área.
Localização central
Localização conveniente para que você nunca fique longe de onde precisa estar.
Descubra os pontos de referência nos arredores
Perto de Skyline Queenstown
4 quartos3 banheirosAcomoda 12 pessoas
Comodidades populares
Banheira de hidromassagem no local
Estacionamento em garagem disponível
Cozinha
Lava-roupa
Ar-condicionado
Churrasqueira
Explore a região
Queenstown, Otago Region
Queenstown Gardens
Place, Queenstown Gardens
3 min de caminhada
Queenstown Beach
Place, Queenstown Beach
7 min de caminhada
Queenstown Mall
Place, Queenstown Mall
8 min de caminhada
Queenstown (ZQN-Aeroporto Internacional de Queenstown)
Airport, Queenstown (ZQN-Aeroporto Internacional de Queenstown)
7 min de carro
Quartos e camas
4 quartos (acomoda 12 pessoas)
Quarto 17
1 cama King
Quarto 18
1 cama King
Quarto 19
1 cama Queen
Quarto 20
2 beliches solteiro
3 banheiros
Banheiro 14
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 15
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 16
Banheira · Vaso sanitário · Apenas chuveiro
Espaços
Cozinha
Sacada
Sobre esta propriedade
Diamond Deluxe Central Q'twn, Private Hot tub
Summary:
DIAMOND DELUXE CENTRAL QUEENSTOWN PROPERTY SUMMARY:
Combining contemporary luxury with an unbeatable central location, Diamond Deluxe Central Queenstown is a stunning 3-level retreat sleeping up to 12 guests. Featuring stylish interiors, spacious living areas, luxurious bedrooms, an internal lift servicing all levels, a double garage, and a superb outdoor entertaining deck complete with a private hot tub, this exceptional home offers the perfect setting for families and groups. Just a short stroll from Queenstown's vibrant town centre and lakefront.
The Space:
Diamond Deluxe Central Queenstown is an impressive three-level townhouse designed to comfortably accommodate up to 12 guests. Combining contemporary design, premium finishes, and an unbeatable location close to central Queenstown, this luxurious property is ideal for families, groups of friends, and special occasions.
Enter the townhouse on the lower level through the main entrance and into the striking entrance hallway, where feature schist-style walls create an immediate sense of luxury. State-of-the-art motion sensor lighting throughout the hallways and stairwell ensures effortless navigation throughout the property. Also located on this level is the laundry, complete with a washing machine and clothes dryer, along with a spacious bunk room featuring a flat-screen TV, heat pump, and private ensuite with shower, making it the perfect retreat for children and teenagers.
Guests can access all levels via either the internal lift or staircase. On the middle level, you'll find two beautifully appointed bedrooms and a shared bathroom complete with a bath and separate shower. Both bedrooms enjoy direct external access, providing added convenience and privacy.
The upper level is the heart of the home. Here you'll find the stunning master suite, complete with a private balcony, walk-in wardrobe, heat pump, ensuite with shower, and a cosy reading nook. Relax with a book while taking in views of the surrounding mountains and watching the paragliders descend from the Skyline Gondola above.
Also located on the upper level is the spacious open-plan kitchen, dining, and living area, along with a guest powder room. The designer kitchen is fully equipped and ideal for entertaining, while the generous dining and lounge spaces create the perfect environment for gathering together after a day exploring Queenstown. A heat pump, gas fireplace, and underfloor heating ensure year-round comfort. Step outside to the outdoor entertaining area, complete with BBQ, outdoor dining, and a private hot tub for soaking under the stars.
Parking is provided in the secure double garage, which offers internal access directly into the townhouse.
BEDROOMS & BATHROOMS
Sleeping up to 12 guests across 4 bedrooms and 4 bathrooms.
UPPER LEVEL
Master Bedroom: 1 King Bed (can be configured as 2 Single Beds on request) with walk-in wardrobe, private balcony, heat pump, and ensuite with shower.
Guest powder room.
MIDDLE LEVEL
Bedroom 2: 1 King Bed (can be configured as 2 Single Beds on request).
Bedroom 3: 1 Queen Bed.
Shared bathroom complete with a bath and separate shower, servicing Bedrooms 2 and 3.
LOWER LEVEL
Bedroom 4: Spacious bunk room with two bunk beds and two trundler beds available on request (sleeping up to 6 guests), flat-screen TV, heat pump, and private ensuite with shower.
Laundry with washing machine and clothes dryer.
ADDITIONAL FEATURES
Unlimited Wi-Fi, SKY TV, key-code entry, Nespresso coffee machine, gas fireplace, heat pumps in the living area, master bedroom, and bunk room, underfloor heating in the bathrooms and living areas, internal lift servicing all levels, motion sensor lighting throughout hallways and stairwell, private hot tub, outdoor entertaining area, BBQ, and secure double garage parking.
Guest Access:
You will have access to the entire home.
The Neighborhood:
Diamond Deluxe in conveniently located in the heart of town. Close to Queenstown’s café culture, fine dining and shopping, and just a scenic drive away from all the ski resorts and adventure activities Queenstown has to offer.
Other Things to Note:
Internal lift servicing all levels, motion sensor lighting throughout hallways and stairwell, private hot tub, outdoor entertaining area, BBQ, and secure double garage parking.
All bedroom have smart televisions
Interaction with Guests:
Goodstays Guest Services department are available via phone or email throughout your stay, 8am - 10pm, 7 days a week, with a 24-hour emergency line.
House Rules & Rates:
- For reservations that are outside of 14 days to arrival will only require a 25% non-refundable deposit. The balance is then ...
Informações importantes
O que você precisa saber
Propriedade nº 7680457
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita dinheiro.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Queenstown
este apartamento fica em Centro de Queenstown, um bairro de Queenstown. As belezas naturais da região estão ao seu alcance em Lago Wakatipu e Queenstown Beach, enquanto que em Toi o Tahuna e Off The Wall Gallery você pode saber mais sobre a cultura local. Queenstown Gardens e Queenstown Ice Arena também valem a visita. Atividades como pesca são ideais se você gosta de estar perto da água. Mas se quiser uma mudança de cenário, experimente atividades como passeios de bicicleta e alpinismo nos arredores.
Skycity Queenstown Casino - 10 min de caminhada - 0.9 km
Skyline Queenstown - 15 min de caminhada - 1.3 km
Opções nos arredores
Aeroporto Internacional de Queenstown (ZQN) - 9 min de carro
Restaurantes
“Life’s a Grind” Coffee - 8 min de caminhada
Novotel Queenstown Lakeside - 8 min de caminhada
Cookie Time - 8 min de caminhada
Botswana Butchery - 8 min de caminhada
Elements Restaurant - 7 min de caminhada
Perguntas frequentes
Diamond Deluxe Central Q'twn, Private Hot tub é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa ficar em Diamond Deluxe Central Q'twn, Private Hot tub?
A partir de 12 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Diamond Deluxe Central Q'twn, Private Hot tub em 25 de mai. de 2027 começam a partir de R$ 3.207, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Qual é o horário de check-in em Diamond Deluxe Central Q'twn, Private Hot tub?
Horário de início do check-in: 15h.
Qual é o horário de check-out em Diamond Deluxe Central Q'twn, Private Hot tub?
Horário de check-out: 10h.
Onde fica Diamond Deluxe Central Q'twn, Private Hot tub?
Em Centro de Queenstown, este apartamento fica a 5 minutos a pé de St Josephs Parish e Queenstown Gardens. Queenstown Beach e Queenstown Ice Arena também ficam a 10 minutos.
Avaliações
9,6
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing place
Andrew B.
Hospedou-se por 3 diárias em fev. de 2026
Resposta de VrboOwner em 24 de fev. de 2026
Always lovely to hear our guests enjoying their stay at Diamond Deluxe Central.
Avaliação verificada
10/10 - Excelente
Georgia S.
22 de set. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localizaç ão e precisão do anúncio
Fantastic family accommodation
This townhouse is beautiful, close to town, with all the creature comforts you need on holiday. Highly recommend!
Georgia S.
Hospedou-se por 7 diárias em set. de 2024
Resposta de VrboOwner em 23 de set. de 2024
Thanks Georgia, what a wonderful review your comments are greatly appreciated. We are so pleased you all enjoyed your stay at Diamond Deluxe Central Queenstown. Take care and all the best for the remainder of 2024! Warm Regards, Goodstays
Avaliação verificada
10/10 - Excelente
Haydn N.
1 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Just perfect
A fantastic property for our large group. We all felt we had a private space but also loved the large communal area so we could all congregate.
Haydn N.
Hospedou-se por 5 diárias em jun. de 2025
Resposta de VrboOwner em 1 de jul. de 2025
Appreciate the review of Diamond Deluxe, it never fails to impress. The spacious open plan living area has good indoor / outdoor flow, with comfortable spacious bedrooms to retreat to. Conveniently walking distance to town but still being able to enjoy the views.
Avaliação verificada
10/10 - Excelente
Thomas H.
3 de abr. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful
Went there for a golf weekend. Place could easily accommodate 8 of us. We even choose to spend the night in which is a good sign the place is great in my opinion! Thanks
Thomas H.
Hospedou-se por 3 diárias em mar. de 2025
Resposta de VrboOwner em 4 de abr. de 2025
Brilliant!
Thanks for the outstanding review Thomas.
Warmest Regards, Goodstays
Avaliação verificada
10/10 - Excelente
Malcolm C.
1 de set. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Awesome place
This is a top class apartment. We thoroughly enjoyed our stay. The facilities are great, it was very clean and is convenient to town. It is also extremely convenient to bus stops so getting around was easy, even without a car. We would definitely stay there again.
Malcolm C.
Hospedou-se por 7 diárias em ago. de 2022
Resposta de VrboOwner em 16 de set. de 2022
Thanks Malcolm we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to accommodating you again soon.
All the best,
Nicholas and the Goodstays team.
Avaliação verificada
10/10 - Excelente
Michael V.
3 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Comfort and Location
Great location. Easy to get anything. Plenty of space for families.
Michael V.
Hospedou-se por 7 diárias em dez. de 2022
Resposta de VrboOwner em 6 de jan. de 2023
Thanks Michael
So glad to read you enjoyed your stay with Goodstays Queenstown, hope to welcome you back in 2023.
Wishing you a safe & prosperous year ahead.
Goodstays Queenstown
Avaliação verificada
10/10 - Excelente
Pip W.
9 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Loved it
Easy, comfortable and great for our family get together.
Pip W.
Hospedou-se por 4 diárias em jun. de 2022
Resposta de VrboOwner em 11 de jul. de 2022
Thank you, Pip for your positive feedback and heartfelt endorsement to our little holiday home business here in Queenstown.
We’re glad you continue to love the unique experience we provide at Goodstays, and we appreciate you informing other guests about your experience. We look forward to seeing you again soon.
Kind Regards,
Nicholas
Avaliação verificada
10/10 - Excelente
kim b.
8 de abr. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Just as described
The house is just as described. The location was convenient for our tour pick-ups. Worked well.
kim b.
Hospedou-se por 3 diárias em mar. de 2025
Resposta de VrboOwner em 5 de jun. de 2025
Diamond Deluxe Central is in a great location for those wanting to be close to town and the gardens but also having the convenience of 2 parking spaces if you wish to travel further.
Avaliação verificada
10/10 - Excelente
Fiona M.
13 de dez. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Diamond Deluxe
We had a lovely 8 nights here with another family of 5 there was plenty of space for the 10 of us.
This house was clean and well stocked within walking distance to town if you dont mind a hill. Would highly recommend
Fiona M.
Hospedou-se por 8 diárias em dez. de 2024
Resposta de VrboOwner em 14 de dez. de 2024
Thanks Fiona, good to hear that Diamond Deluxe was perfect for your stay.
It is a wonderful house if you want to spread out and have some space with the bedrooms being spread over the 3 floors and a great balcony to enjoy a meal or drink and watch the sun set.
Avaliação verificada
10/10 - Excelente
Phoebe p.
29 de jan. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful location and apartment
Great. Easy
Phoebe p.
Resposta de VrboOwner em 26 de mar. de 2020
Glad you enjoyed your stay! Warm regards, the team at Goodstays.
Avaliação verificada
10/10 - Excelente
Olivia B.
25 de abr. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing!
We had a fantastic stay at this amazing home. We had three families and the downstairs ‘bunk room’ was perfect for our six children. The beds were comfy and the home had everything thing we needed.
It was an easy walk into town for a coffee in the morning. Such a great location. Highly recommend!
Olivia B.
Hospedou-se por 4 diárias em abr. de 2022
Resposta de VrboOwner em 29 de dez. de 2022
Many thanks for choosing to stay with Goodstays Queenstown.
We wish you all the best and look forward to hosting you again soon.
Warm Regards, Nicholas
Avaliação verificada
10/10 - Excelente
Viajante verificado
30 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Brilliant experience
We had a wonderful time here with family, excellence overall.
Rapid response by the host at fixing the bathroom door lock, thank you!
What a beautiful bach with modern architectural designs along the beautiful mountain range view. The internal lift is great and convenient for our senior family members.
We will definitely come again!
Thank you.
Viajante verificado
Hospedou-se por 3 diárias em out. de 2023
Resposta de VrboOwner em 8 de nov. de 2023
Awesome review, thanks for sharing we are so pleased to read that you had a fantastic stay. Hope to see you again.
Warm Regards, Goodstays
Avaliação verificada
10/10 - Excelente
Darnielle H.
27 de jan. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great for big groups
Great for big groups, 3 bathrooms, plenty of extra blankets for colder nights. Aircon in some of the rooms and the main lounge area was great, the hot tub was perfect for early mornings, great cooking facilities and sharp knives. The only thing for us to make comment on was for the size of our group only having 2 rubbish bags to fill for 5 nights wasnt enough, there were bins in the garage but we could not access, also when all showers were being used water cut out and couldnt be used in the upstairs shower.
Darnielle H.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de VrboOwner em 7 de fev. de 2024
Appreciate this review of Diamond Deluxe Central as it is a great option for larger groups.
The rubbish allowance (2x75L bags) per week is the council's rubbish removal allowance for each household, there are more rubbish bags available at the property and there are options on how this is disposed of.
Avaliação verificada
8/10 - Boa
Cheyrl K.
5 de jan. de 2026
Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
The space was exactly what we needed for 9 people. The 3 children had a great place to play in the living room.
I thought the limit of 2 trash bags was unreal with 3 children still In diapers. We paid the extra fee for trash disposal since we had no vehicle to get to the trash dump.
The house rule about not being on the deck at night after 8:00 was absurd. Evening is a great to sit outside with a class of wine to enjoy the view, but we did obey the rule.
The laundry facilities were well used. We left
Queenstown with only a few dirty clothes.
The house was clean when we arrived except for the dried hair found in the drain on the first floor shower. It was an easy problem to fix, but the cleaning crew should have taken care of that before we arrived. I took a photo and video to document the problem and sent it to the property management company for the house. I expected a reply apologizing for the not thorough cleaning of the bathroom, but got nothing. That was disappointing to me. Don’t know if they didn’t care or maybe this was a common practice. They already had their payment.
Overall, the house has a well equipped kitchen that we used. The house has one less towel, because we used one to catch a bird that was in the house. That was fun.
Nice place to stay.
Cheyrl K.
Hospedou-se por 7 diárias em dez. de 2025
Avaliação verificada
10/10 - Excelente
Ange R.
10 de nov. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location
Perfect for large group
Ange R.
Hospedou-se por 3 diárias em nov. de 2021
Resposta de VrboOwner em 10 de nov. de 2021
Thanks Ange, Pleased you enjoyed the Diamond perfection and it truly is a great central spot for groups to enjoy without the hassle of big taxi's etc.
We look forward to hosting you again soon.
Kind Regards,
Nick
Avaliação verificada
10/10 - Excelente
Colleen B.
2 de fev. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
excellent location and worked really well with
really good, thrilled with the space and bedrooms
Colleen B.
Hospedou-se por 4 diárias em jan. de 2021
Resposta de VrboOwner em 2 de fev. de 2021
Thank you Colleen, we appreciate you choosing to stay with Goodstays and also appreciate how you left everything so clean and tidy. We look forward to hosting you again soon. Kind Regards, Nicholas
Avaliação verificada
10/10 - Excelente
Viajante verificado
9 de dez. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing house
Would stay here again.
Viajante verificado
Resposta de VrboOwner em 9 de dez. de 2020
Hi Ryan, Thank you for choosing to book your recent stay at Diamond Deluxe. Safe travels back to the city and we hope to see you again soon. Kind Regards, Nicholas
Avaliação verificada
10/10 - Excelente
Darren R.
16 de nov. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay
Great location, lovely home, ideal for a great family stay
Darren R.
Resposta de VrboOwner em 1 de dez. de 2020
Thanks Darren, appreciate your feedback and we look forward to hosting you again soon. Kind Regards, Nick - Goodstays team
Avaliação verificada
2/10 - Terrível
Annabel R.
4 de nov. de 2020
Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
BEWARE! Charged for damage we didn't do!
Wonderful property, but unfortunately when we arrived one of the bathroom sinks was blocked and wouldn't drain. We had to unblock it ourselves. Also emailed about a technical issue and didn't hear back.
The property then charged us for damage we didn't do so very disappointed. Two people staying found blood on the extra duvets provided. They then charged us for the marks as we had removed them from the closet to use. Absolutely ridiculous.
We were also charged for a broken handrail which was like that when we arrived.
Have emailed a few times and no reply whatsoever. Beware if looking at staying here!
Annabel R.
Hospedou-se por 2 diárias em out. de 2020
Resposta de VrboOwner em 1 de dez. de 2020
Thanks for taking the time to submit your feedback, Annabel; this is certainly not the level of service we provide and had you notified us upon arrival we would have fixed the tap immediately.
Regretfully, we were not advised until 12 days after your stay when we advised you of the damage caused by one of your group to the hand rail and yes we will deduct damages from held security bonds, this is the responsibility we have to the homeowner as per our terms & conditions.
We respect that guests are entitled to rate and review us as a company, I would ask that you read all the reviews for this property and arriving to one fault which we accept doesn’t make it ok to use that as an excuse for not treating the home with respect and damages caused.
Kind Regards, Nicholas – General Manager Goodstays
Avaliação verificada
10/10 - Excelente
Stacey W.
25 de out. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Was a great place to stay
Was a great place to stay no issue's communication was awesome overall a great experience 👍
Stacey W.
Hospedou-se por 2 diárias em out. de 2020
Resposta de VrboOwner em 25 de out. de 2020
Hi Stacey, Thank you for choosing to book and stay at Diamond Deluxe. Safe travels and we look forward to hosting you again soon. Kind Regards, Nicholas - Goodstays
Avaliação verificada
10/10 - Excelente
Michelle M.
28 de jul. de 2020
Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Weekend in Queenstown
Was a lovely place to stay close to town, spa pool and heaps of space.
Michelle M.
Hospedou-se por 2 diárias em jul. de 2020
Resposta de VrboOwner em 6 de ago. de 2020
Thank you for your review, Michelle. We are delighted to hear you enjoyed your stay with us. We hope we may host you again in the future!
- The Goodstays Team
Avaliação verificada
10/10 - Excelente
Maree R.
17 de jul. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Queenstown winter holiday
Well set up for a group, great kitchen, warm and welcoming house. Easy walking distance to town.
Maree R.
Hospedou-se por 5 diárias em jul. de 2020
Resposta de VrboOwner em 25 de jul. de 2020
Thanks for your review, Maree! We are glad you enjoyed your stay in Queenstown. Safe travels to your next destination!
Kind regards, the Goodstays Team.
Avaliação verificada
10/10 - Excelente
Sam H.
4 de fev. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Ticks all the boxes this one
Awesome property five minutes walk from Queenstown central, clean, modern
Plenty of rooms Lange bathrooms on each level perfect for a group booking or Large family, nice patio area with views & hot tub well
We left a laptop behind by mistake and was contacted by management within a day & laptop was couriered back to Christchurch within the week
Thanks again awesome house
Sam H.
Resposta de VrboOwner em 26 de mar. de 2020
Glad you enjoyed your stay! Warm regards, the team at Goodstays.
Avaliação verificada
6/10 - Razoável
Ryan W.
9 de jan. de 2020
Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
Nice place but unreasonable management
Was happy with the property and the description although the management was rather unfair in deducting a spa pool cleaning fee when they did not leave enough chlorine to follow the prescribed instructions to keep it sanitary. We stopped using the spa the day after chlorine ran out as the quality deteriorated so it felt like a double hit to us as we didn't get to use it the full stay and paid extra to clean it.
We were very diligent in cleaning up the property when vacating but found it hard as there was no scrubbing brush for dishes, no bbq scrubber etc but thankfully no complaints from management in this department, it just took much longer and extra hassle etc. Given this it gives me the feeling the management company have their business model aligned around finding reasons to deduct your bond especially as their cleaners are subcontracted. Also found it unprofessional they were asking to enter to clean multiple times on the morning prior to our check out time as we were preparing to leave.
I would stay again but ensure you notify management while staying of any potential issues come check out as they would likely find reasons to deduct bond if given chance and were unreasonable to deal following departure.
Ryan W.
Hospedou-se por 5 diárias em dez. de 2019
Resposta de VrboOwner em 26 de mar. de 2020
Hi Ryan, thanks for your feedback.
I believe this matter has been resolved with our General Manager, and your bond has been refunded. To ensure the spa is kept in optimal condition, guests are expected to use the chlorine in conjunction with showering before use and not eating/drinking in the spa. This is also stated in the guest information.
While we expect guests to keep the property in a reasonable condition, we do not expect you to scrub the apartment prior to your departure - our housekeeping team will take care of the essential cleaning, and they certainly shouldn't be at your door any earlier than 10am (checkout).
We hope the other aspects of your stay and your visit to Queenstown were enjoyable.
Warm regards, Goodstays.
Avaliação verificada
10/10 - Excelente
Jason H.
25 de nov. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great trip to queenstown
Very clean flash house with everything you need.
Jason H.
Hospedou-se por 3 diárias em nov. de 2019
Resposta de VrboOwner em 26 de mar. de 2020
Thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope we may host you again in the future!
Sobre o anfitrião
Anfitrião: Goodstays Queenstown
Established in 2010, Goodstays is New Zealand’s largest locally owned and operated full scale property management company.
Por que o anfitrião escolheu essa propriedade
The stunning, contemporary design and close proximity to town is what sets Diamond Deluxe apart. Plush décor, sumptuous bedrooms and a superb outdoor deck- complete with a hot tub, will make your holiday in Queenstown one to remember.
O que faz essa propriedade ser única?
Our self-catering homes include pre-arrival property inspection, start-up pack upon arrival including basic items such as rubbish bags, cleaning cloth’s, detergent, but do not provide personal hygiene items such as shampoo or conditioner. We provide you with a Guest PDF approximately one week prior to arrival containing the property access and information. Please contact our reservations team should you require any additional services.
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Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.