3 Bedrooms / 2.5 Bathrooms / Reunion Resort (1589 HC)

Hello michele. We appreciate the feedback and are confident that moving forward we can continue to improve the experience we offer. Thank you for taking the time to share your valuable feedback. We always feel that there is room for improvement and we are happy to ensure we can achieve the best experience. As a host on this platform, our mission is always to ensure we are correctly following procedures, such as preparing the home and being able to remedy situations. During the inspection pre-check-in, there was no issue found with the unit. We understand how important it is to have all aspects of the home in perfect condition and we strive by always doing our best and delivering spectacular homes. For your convenience, we provide a complimentary starter supply of toiletries, including 1 dish sponge 1 dish detergent 1 roll of paper towel 1 roll of toilet paper per bathroom 1 small bar of soap per bathroom 1 garbage bag per bin 1 extra toilet paper roll for your convenience 1 extra garbage bag 1 shampoo/conditioner/body wash set per bathroom 2 dishwashing capsules in the kitchen -All bedding and bath towels are provided, however, washcloths are not provided for sanitary reasons. We truly hope that this has served to enlighten you regarding your review. Even though this was a negative review, we are ready to host you again and make sure to be with you every step of the way.