Avaliação arquivada
4/10 - Insatisfatório
Abi R.
12 de set. de 2016
Not great needs a lot of work
We have been to The resort before so location was what we were expecting. The Villa was ok it def needs some improvements the smell from the main shower was grim there was a hole in the ceiling on there and it just emanated through the Villa. The hot tub never worked when we stayed which was a shame as this was one of the extras above other villas and was apparently due to the broken controller. There was cockroaches in the basement area the hot tub wasn't working and the gym equipment all had bits missing so we didn't use it at all again which was a shame given what we had paid as well. The outside furniture was very moth eaten and covered in fur of some sort which was really grim. The cleaning when we arrived was very very minimal rubbish in drawers and dirty kitchen cuboards where bits of food had fallen in. The shower floors look liked they had not been cleaned in a long time and the BBQ was full of ash which meant we were cleaning it before we started. The electrics in the Villa were a little scary some of the plug litterally coming out the wall and with toddlers that was esp difficult. We raised the issues with the key holder and the appliance got fixed that was also broken but the other bits were beyond doing when we were there but it was def cleaner when we left just not really what we wanted to be doing on our holiday ! .
Hospedou-se por 8 diárias em ago. de 2016