Bangalô de férias moderno e atraente 21 (acomoda 9).

Thank you for taking the time to share your detailed feedback. We are sorry to hear that your stay did not meet your expectations. We would like to clarify the following: we are available 24/7 for our guests during their stay. If these issues had been reported to us at the time, we would have been happy to address them immediately. Our bungalows are maintained on a regular basis, and a major maintenance round is scheduled for January, during which furniture, doors, windows and installations will be checked and adjusted or replaced where necessary. The issues mentioned regarding drafts and heating have not been reported to us previously. Nevertheless, we take your comments seriously and will include them in the upcoming maintenance inspection. The Wi-Fi connection has recently been tested and works as intended for normal use. Streaming to external devices is restricted for security and network stability reasons, which may have been experienced as a limitation. We regret that you felt the need to perform basic cleaning upon arrival, this is certainly not our standard and has been shared internally with our housekeeping team. Thank you again for your feedback. It helps us to continue improving our accommodation and service. Kind regards, The management team