Condomínio

WW D301302 Chateau on The River

Galeria de fotos de WW D301302 Chateau on The River

Diversos
Área de estar
Piscina
Área de estar
Área de estar

Avaliações

9,0 de 10
Maravilhosa
4 quartos4 banheirosAcomoda 12 pessoas

Comodidades populares

  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
  • Ar-condicionado

Explore a região

Confira no mapa
New Braunfels, TX
  • Place, Guadalupe River
    ‪2 min de caminhada‬
  • Place, Parque Aquático Schlitterbahn New Braunfels
    ‪10 min de caminhada‬
  • Place, Comal River
    ‪12 min de caminhada‬
  • Airport, San Antonio, Texas (SAT-Aeroporto Internacional de San Antonio)
    ‪33 min de carro‬

Quartos e camas

4 quartos (acomoda 12 pessoas)

Quarto 7

1 cama King

Quarto 8

1 cama King

Quarto 9

1 cama King

Quarto 10

1 cama Queen

Sala de estar 1

1 sofá-cama casal

Sala de estar 2

1 sofá-cama casal

4 banheiros

Banheiro 5

Vaso sanitário · Apenas chuveiro

Banheiro 6

Vaso sanitário · Apenas chuveiro

Banheiro 7

Vaso sanitário · Apenas chuveiro

Banheiro 8

Vaso sanitário · Apenas chuveiro

Espaços

Cozinha
Sacada
Número de salas de estar

Sobre esta propriedade

WW D301302 Chateau on The River

Summary:

2 separate 2/2 condos:

D301: 2/2 condo. Sleeps 6. Master: King. 2nd bedroom: King. Living room: Sofa Sleeper. No pets.

D302: 2/2 condo. Sleeps 6. Master: King. 2nd bedroom: Queen. Living room: Sofa Sleeper. No pets. MUST BE 25 TO RENT. Renter's ID and Credit Card must be presented at check in or via email.



The Space:

Chateau on the River offers two gorgeous, adjoining condos at Waterwheel Condominiums that are connected with a pass through door. Both condos overlook the beautiful Guadalupe River near the convergence of the Guadalupe and Comal. Together these condos offers 4 bedrooms and 4 bathrooms. All together there are two master suites with king beds in each, one bedroom with a king size bed, and the other with one bedroom with a queen bed, and two queen size sofa sleepers. High quality linens are provided for all beds and bathrooms. Fully furnished and equipped with everything you would need for a wonderful vacation!



This complex also offers 2 pools, 4 hot tubs, charcoal grills and lush, rolling green space for that resort, get-away feel. Rockin' R River Rides is only .7 miles away. You can float down the Guadalupe River and get out right by this condo. Walking distance to the famed Schlitterbahn Water Park and less than 1 mile from downtown. Less than 3 miles to historic downtown Gruene.



Each condo is provided with two parking passes, so with this rental there are 2 numbered spots and 2 general parking spots. These condos are on the third floor and do have an elevator. Host must be 25 years of age or older to make a reservation and must be staying at the property. No pets allowed. You will receive 4 parking passes and 12 wristbands (max amount allowed). These condos have a maximum occupancy of 12 guests. This maximum occupancy is not to be exceeded at any time. No daytime guests allowed. To comply with city and county short-term rental permit restrictions, the outdoor areas of this home are monitored by video camera. This property includes accidental damage protection up to $3000.





**WRISTBANDS & PARKING PASSES REQUIRED*** These condos are individually owned and the owners graciously allow their "second homes" to be rented out and enjoyed! The HOA of the complex had laid out some policies to ensure everyone staying at the complex can have a wonderful time. Because of the fabulous location, we can have trouble with trespassers. The security guards on premise are there to ensure only renters are using the grounds and that guests are parking in the correct parking spaces. Please do not be offended by the wristband and parking pass policies, they are really there to ensure that you have a fabulous time!

***Although every effort has been made by New Braunfels Escapes to ensure the accuracy of the information in this site, it is not guaranteed. It is subject to errors, omissions, change of price, change of house contents and/or features or withdrawal without notice. Starter pack of amenities is provided until you are able to get to the store. No perishables (including salt and pepper) are provided.***

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 11h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar
Pets - not allowed Smoking - not allowed

Informações importantes

O que você precisa saber

Propriedade nº 851779vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

New Braunfels

Na orla marítima em New Braunfels, este condomínio fica no bairro Eastside. Gruene Hall é um dos principais pontos turísticos da região, que também conta com atrações naturais como Guadalupe River e Comal River. Parque Aquático Schlitterbahn New Braunfels e Schlitterbahn East também valem a visita.
Mapa
New Braunfels, TX

Nos arredores

  • Guadalupe River - 2 min de caminhada - 0.2 km
  • Parque Aquático Schlitterbahn New Braunfels - 10 min de caminhada - 0.9 km
  • Schlitterbahn East - 10 min de caminhada - 0.9 km
  • Comal River - 12 min de caminhada - 1.0 km
  • Prince Solms Park - 14 min de caminhada - 1.2 km

Opções nos arredores

  • Estação San Marcos - 22 min de carro
  • Aeroporto Internacional de San Antonio (SAT) - 32 min de carro

Restaurantes

  • ‪Sonic Drive-In - ‬3 min de carro
  • ‪Los Gallos Restaurant - ‬3 min de carro
  • ‪Taco Bell - ‬5 min de carro
  • ‪Jimmy John's - ‬4 min de carro
  • ‪Buffalo Wings And Rings - ‬3 min de carro

Perguntas frequentes

WW D301302 Chateau on The River é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa ficar em WW D301302 Chateau on The River?

A partir de 13 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em WW D301302 Chateau on The River em 17 de mai. de 2026 começam a partir de R$ 1.096, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Qual é o horário de check-in em WW D301302 Chateau on The River?

Horário de início do check-in: 16h.

Qual é o horário de check-out em WW D301302 Chateau on The River?

Horário de check-out: 11h.

Onde fica WW D301302 Chateau on The River?

Em Eastside, este condo fica a 15 minutos a pé de Guadalupe River, Parque Aquático Schlitterbahn New Braunfels e Comal River. Schlitterbahn East e Prince Solms Park também ficam a 2 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 28 de 49 avaliações
Nota 8 - Boa. 16 de 49 avaliações
Nota 6 - Ok. 3 de 49 avaliações
Nota 4 - Insatisfatória. 1 de 49 avaliações
Nota 2 - Terrível. 1 de 49 avaliações

9,0/10

Limpeza

8,0/10

Comodidades

8,0/10

Condições e instalações da propriedade

9,2/10

Check-in

9,0/10

Comunicação

9,8/10

Localização

9,4/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Steve S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wedding stay

Great location for family to stay plenty of room clean pool great for grandkids
Hospedou-se por 4 diárias em out. de 2023
Resposta de VrboOwner em 7 de nov. de 2023
Thank you for the 5 Star Review! We are glad you enjoyed your stay. We hope to host for you again soon! Thanks, NBE.
Verificada

10/10 - Excelente

George

Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
Nice and spacious with adequate starter supplies. We were off season and few people around. So it was quiet. Inside the unit you don't hear noises from the living room I to bedrooms which was nice for late sleepers.
Hospedou-se por 3 diárias em nov. de 2025
Verificada

10/10 - Excelente

Sharon Y.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location

A tiny bit dated, but just fine for our family. Loved the close access to schlitetbahn and the River.
Hospedou-se por 4 diárias em jun. de 2024
Resposta de VrboOwner em 15 de jul. de 2024
Sharon, thank you for your honest review! We are sorry that you were not satisfied with the property you rented. We hope you will give us another chance in the future! Thanks, NBE
Verificada

10/10 - Excelente

Terri P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect family vacation

Was so nice to have enough rooms with bathrooms attached. Everyone was able to clean up at the same time.
Hospedou-se por 3 diárias em ago. de 2020
Resposta de VrboOwner em 24 de ago. de 2020
Thank you for the great feedback! I'm so glad you and your family enjoyed this fabulous property! We hope to see you again soon! Thanks, NBE
De um site parceiro

10/10 - Excelente

George P.

Wurstfest adventure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place worked perfectly for our group coming to Wurstfest. Off season, made it quiet at the two units. Inside noise is minimal between the living room and bedrooms and between units. It was very comfortable. It shows some wear as expected in a place that likely has large use during warmer months, but overall well maintained.
Resposta de VrboOwner em 17 de nov. de 2025
George, Thank you so much for the fantastic review! We are so glad to hear that you and your guests enjoyed your stay at this wonderful property. We hope to have the opportunity to host you again in the near future! Thanks, NBE
Verificada

10/10 - Excelente

Karen R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

New Braunsfel Escape Chateau on the river

We had a wonderful time. Every thing made us feel comfortable Both D301/302. The location was great. Close to the pool and river. And everything else was just a few mins away.
Hospedou-se por 6 diárias em jul. de 2024
Resposta de VrboOwner em 22 de jul. de 2024
Hello Karen! Thank you for the amazing 5 star review! We are so happy to hear you enjoyed these 2 adjoining units at the beautiful Waterwheel Condos. We hope to host you again in the future! Thanks NBE
Verificada

10/10 - Excelente

Elizabeth E.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect

Group of family and friends had a blast, perfect location to relax, make memories. Short distance to tubing rental, downtown and stores. This is our 2nd yr coming here and many more yrs to come.
Hospedou-se por 2 diárias em mai. de 2022
Resposta de VrboOwner em 6 de jun. de 2022
Thank you for the great review! We loved hosting you again and can't wait to see you on your next visit! Thanks, NBE
Verificada

10/10 - Excelente

Peter d.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Lovely pair of condos, great for a family of five!

We were in New Braunfels for a show at Gruene Hall. Very convenient, nice property with a great outdoor pool and two hot tubs. We had a great time and definitely can strongly recommend this property. The New Braunfels Escapes (NBE) people are awesome with excellent and very prompt communication.
Hospedou-se por 2 diárias em out. de 2022
Resposta de VrboOwner em 31 de out. de 2022
Thank you for the 5 Star Review! We are glad to hear you enjoyed your stay! We strive for our guests to have a 5 star experience! We hope to host for you again in the future. Thanks, NBE.
De um site parceiro

8/10 - Boa

Larry K.

Family Reunion

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great time, even though it rained every day.
Verificada

10/10 - Excelente

Denise S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Moms 4th of July Birthday

This property accommodations were awesome! There was 9 of us and we had plenty of room. The beds were very comfortable. We even used one of the sleeper sofas and it was comfortable as well. Plenty of blankets and pillows. The river was a little low but we still enjoyed
Hospedou-se por 3 diárias em jul. de 2020
Resposta de VrboOwner em 5 de jul. de 2020
Thank you so much for your positive feedback! We are so happy you and your guest had such a great time while in New Braunfels. We look forward to seeing you again on your next vacation to New Braunfels! Thanks! NBE
Verificada

8/10 - Boa

Michelle W.

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

Lovely condo on the river

We rented both condos to have 4 bedrooms and 4 bathrooms. We were pleasantly surprised to find that there was an interior door that could be opened to connect the two units. We had 9 adults and there was plenty of space for everyone. Great location.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de VrboOwner em 10 de jul. de 2022
Hello Michelle! Thank you for the great review! We are happy to hear you enjoyed these spacious adjoined units. We look forward to hosting you in the future! Thanks NBE
Verificada

10/10 - Excelente

John D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Location

Easy check in , ac wasn’t working from 4 pm -9 pm on first day , called around 5 and ac crew came out around 8 pm , only other issue we had was smell coming from garbage disposal, which wasn’t working , nice location, close to everything .
Hospedou-se por 3 diárias em jun. de 2021
Resposta de VrboOwner em 5 de jul. de 2021
Thank you for the great feedback! I'm so glad you enjoyed your stay! Thank you for letting us know about the garbage disposal! We hope you will come see us again soon! Thanks, NBE
De um site parceiro

8/10 - Boa

Carol O.

Family fun

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 3O1 definitely needs new frying pans and please get rid of the carpet in the bedrooms
Hospedou-se por 3 diárias em jul. de 2022
Resposta de VrboOwner em 14 de jul. de 2022
Thank you for your feedback, we always appreciate hearing ways we can improve. We hope to host for you again in the future. Thanks, NBE.
De um site parceiro

8/10 - Boa

Wayne T.

Enjoyable

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was okay. No problems.
Resposta de VrboOwner em 11 de ago. de 2021
Thank you for the review! We hope to host you again soon. Thanks, NBE
Verificada

10/10 - Excelente

Brad P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

PertPlus Annual Family Vacation

Our three families stayed in adjoining 2BR/2Bath condos. These condos are down the street from Schlitterban and close to tube rentals and Gruene Hall. Both condos were stocked with whatever was needed for meals prep. The two pools are shaded in late afternoon hours making pool time very comfortable and enjoyable. We plan to stay here again. Rates pretty high on our favorite vacation sites. Thanks to the owners and management company.
Hospedou-se por 5 diárias em jun. de 2023
Resposta de VrboOwner em 13 de jul. de 2023
Thank you for the great review! I'm so glad y'all had a great time in these 2 wonderful condos, and got to enjoy the fabulous complex amenities! We hope to host you again soon! Thanks, New Braunfels Escapes
De um site parceiro

10/10 - Excelente

Kim J.

Great family getaway

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed a relaxing weekend with the grands, nieces and nephews playing in the river and pool. This spot allowed the kids to play in the water safely and even let them ride the tube down a little rapids. They loved it! Wasn't crowded at all.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de VrboOwner em 25 de jul. de 2022
Hello Kim! Thank you for the great review! We are happy to hear your family enjoyed this beautiful property. We look forward to hosting you in the future! Thanks NBE
Verificada

10/10 - Excelente

Theresa K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wurstfest

Overall, it is a good fit for our group of 8 friends for Wurstfest. I liked that each bedroom had a private bathroom. Plenty of space. Good communication with company. The complex is aging but not a need to be very aware of the complex rules.
Hospedou-se por 3 diárias em nov. de 2023
Resposta de VrboOwner em 1 de dez. de 2023
Thank you for the 5 Star Review! We are glad you enjoyed your stay overall. We hope to host for you again for next Wurstfest! Thanks, NBE.
De um site parceiro

8/10 - Boa

Paige R.

Fun times

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay but were a bit disappointed in the quality of furniture in one of the units but the management explained that the owner had recently updated the AC unit so funds were low - The AC worked great!!!
Hospedou-se por 4 diárias em jul. de 2018
Resposta de VrboOwner em 25 de mar. de 2020
Hi Paige, Thank you for your review of this property. We are sorry that you did not absolutely satisfied with both of the units accommodations. We hope that you will come back to visit next season when hopefully everything is all updated! Please give us a call when you're ready to plan your next New Braunfels escape! Thanks, NBE
De um site parceiro

10/10 - Excelente

regina p.

Awesome family friendly rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The two connecting units we rented were great. plenty of room for everyone in our group. The pool and spa was used every night. Folks fished the creek in the back. Many local tubing spots. We didn't know the elevator was there when we first checked in, discovered it later.
Resposta de VrboOwner em 16 de abr. de 2024
Thank you for the 5 Star Review, we are glad you enjoyed your stay! The listing does advertise an elevator at this complex. The Guadalupe River may look like a creek, but we are hoping for more rain soon! Thanks, NBE.
De um site parceiro

8/10 - Boa

Rick G.

Family Vacation

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall it was a good experience with a couple of exceptions. The sofa bed in D301 needs to be fixed or replaced. The swimming pool out by the river never looked clean enough for us to get in.
Hospedou-se por 4 diárias em jul. de 2018
Resposta de VrboOwner em 25 de mar. de 2020
Hi Duke, Thank you for the feedback on your say at Chateau on the River. We are sorry that everything was not absolutely perfect. We want all of our guests to feel like their vacation was spectacular. We will discuss a new couch with the owners of D301 because we know how important comfort is. We are also very sorry that the pool did not seem to be clean. Unfortunately, we have very little control over that as the HOA is in charge of pool maintenance. With so many people staying at these condos and getting directly out of the river and into the pool, sometimes the filter is probably a little overworked. We will definitely make sure to bring this up to the HOA to ensure that the pool is being cleaned properly or inspected to make sure the pump and filter are still working. We hope that you will give us a second chance to show you a perfect New Braunfels escape! Thanks, NBE
Verificada

10/10 - Excelente

Angel D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great College Reunion

We have stayed in this unit several times. It is two condos that connect, so it works out well for our party of 8. Each couple has their own bed/bathroom. And there's two lounge areas...great for Football Saturday! We love having access to the pool and river, as well as location to local restaurants and a short drive to Gruene. The condo's are clean, well equipped and comfortable. The only suggestion would be to replace the carpets. It seems time:)! We would stay again.
Hospedou-se por 3 diárias em out. de 2022
Resposta de VrboOwner em 4 de nov. de 2022
Thank you for the 5 star review! We are glad to hear you have enjoyed your stay! Thank you for your feedback, we are always up for hearing how we can improve our units! We hope to host for you again in the future. Thanks, NBE.
Verificada

4/10 - Insatisfatório

kara b.

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza e comunicação

Not clean

The units were not clean. One smelled when we walked in called management and they never follow up or bothered to check in with me. Carpets were gross and sheets did not seem clean. Great location and nice pool area
Hospedou-se por 3 diárias em set. de 2024
Resposta de VrboOwner em 23 de set. de 2024
Kara, we were never contacted during your stay other than a quick text at checkout with a restaurant recommendation that you requested and I was happy to give. If we had been contacted during your stay we would have been more than happy to make any oversight on cleaning right for your stay. Its very unfortunate you chose leave a very dishonest public review. Thanks NBE
De um site parceiro

10/10 - Excelente

Toni L.

Great Location and very clean

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented tow condos for our adult family. Very clean and great beds! The ac works awesome too. The pool and hot tub is a fabulous feature. We grilled our back as well. The pictures were a little misleading. We thought we would be staying right on the river. Although it is a pretty short walk from the condo(which was still nice) but the view you see here is when you walk down to the river. Also great communication and easy check in.
Resposta de VrboOwner em 27 de set. de 2023
Hello Toni! Thank you for the great review! The pictures taken of the river are not from the balcony as there is a hill that you walk down to get to the river so it cannot be seen from any of the balconies. We are so happy to hear you enjoyed these beautiful condos and the amenities! Thanks NBE
Verificada

2/10 - Terrível

April A.

Pontos positivos: Comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio

Please read listing carefully. Will not budge on occupancy

I would like to warn anyone renting these condos. First make sure to read the listing carefully. The rules do not go for everyone at this place. I was told no budging on Occupancy and everyone on the property had to have a wrist band. Not true. As a matter of fact there were multiple condos with over Occupancy limit and no one I mean no one but my group had wristbands. I literally was in tears begging for one extra 10 year old. Instead my daughter in law had to stay home so she could go.
Hospedou-se por 3 diárias em jul. de 2025
Resposta de VrboOwner em 21 de jul. de 2025
April, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and appreciate the opportunity to clarify a few things. Our team manages only a select number of units within the complex, and we do our best to follow all HOA guidelines to ensure a smooth and consistent experience for our guests. We understand how frustrating it can be to follow the rules while others around you may not appear to be doing the same. We strive to be transparent in our listings and communications, including occupancy limits and wristband requirements set by the HOA. Unfortunately, we do not have control over how other owners or their guests manage their stays, but we do our best to uphold the standards we are given. We sincerely apologize if this led to any confusion or disappointment during your stay, and we truly regret that it impacted your family’s experience. Please know your feedback has been heard, and we’ll continue working to ensure our guests feel informed and supported. We hope you'll consider giving us another chance in the future. Thanks, NBE
De um site parceiro

6/10 - Razoável

Liz H.

Water Wheel favorite place for last 12 years

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was good except for a few disappointing happenings. Our group takes 2 or 3 units totaling 20 people. 1. The pool was green and needed to be cleaned. 2. We had visitors as we usually do and 2 of our groups cars were to towed away even though they parked in proper spots. So not sure we will be back to Water Wheel in the future.
Resposta de VrboOwner em 23 de out. de 2020
Thank you for the feedback, we are sorry to hear that you have had a bad experience. Unfortunately day time guests are not allowed during the duration of your stay at any time as it is stated in the rental contract, every vehicle needs parking passes in order to park at this complex as it is also stated in our rental contract, you are provided with 4 parking passes when renting this unit. We are sorry to hear that the pool was not usable, if you had given our office a call we would have been happy to get in touch with the complex HOA to fix this issue. We only manage a few units at Waterwheel, we hope that you come back to us to give us a second chance. We manage over 85 properties in New Braunfels, we would be happy to host you again. Thanks, NBE.

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Anfitrião: New Braunfels Escapes

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