Dunham's Lakeside Apartment

Hi Jennifer, The property listing clearly states that the property is located in Dunham’s Bay of Lake George. Before booking there is a clear map of where the property is located in relation to the Lake George Village. The property is located 4.3 miles away (5 minute drive) from the village. Lake George is a very mountainous region and cell phone service is spotty for major cell phone carriers in many parts of Lake George. As a solution to this issue I recommended you use Wifi calling which will allow you to make and receive calls through the property’s Wifi network. All major cell phone carriers now support WiFi calling, with support for the most recent iPhones and Android phones. I was more than happy to assist you with getting you access to Wifi calling through your phone or through a borrowed phone but decided to not let me assist you. I sincerely apologize that your one hour stay was not up to your standards. I have hosted over 150 different parties and always strive to give the guests the best possible experience. I hope your stay at the hotel was a positive one. Regards, Kasey