The place is well described. Due to a Nor’Easter changing our travel plans, we could only stay 1 of the 3 nights we paid for. Though we couldn’t have expected it, it would have been nice for Thomas to have tried to re-rent for those nights. Instead, when we still hadn’t headed to the airport he messaged to ask how things in the apartment were. That felt impersonal. The most important problem was that 2 of the screens were torn and there were a half dozen mosquitos in the apartment that we couldn’t reach to kill (very high ceilings). The room was hot overnight because we didn’t want to let in any more mosquitos. And when drifting off to sleep, the high pitched whine of a mosquito would wake me up. Though I was exhausted from our travels, I barely slept. My wife slept as I swatted away the one mosquito in our room. There were 5 or 6 we locked in the bathroom, which meant I didn’t use the bathroom all night. I informed Thomas the next day what the problem was, using the word “inhospitable”. He asked me which screens were broken and mentioned that there was bug spray in the apartment. No apology. No mention that he would make sure to fix it for the next guests. Venice is gorgeous. Despite lack of sleep, we enjoyed ourselves. But this started our trip off on the wrong foot